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Is the future of the ATM past?

Author

Listed:
  • Batiz-Lazo, Bernardo
  • Reese, Claudia

Abstract

Just over 40 years ago the first cash dispensers became operational in the UK. From its modest beginnings this industry specific application evolved into the backbone of self service technology. In this article we consider their past and present to reflect on their future with the assistance of the so called ‘social construction of technology’ theory while supported by archival research and a summary of interviews with ‘actors’ in the UK. We tell how machine, functionality and shared networks will continue to interact in shaping the future of the cash dispensing market.

Suggested Citation

  • Batiz-Lazo, Bernardo & Reese, Claudia, 2008. "Is the future of the ATM past?," MPRA Paper 9316, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:9316
    as

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    File URL: https://mpra.ub.uni-muenchen.de/9316/3/MPRA_paper_9316.pdf
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    References listed on IDEAS

    as
    1. Liebowitz, S J & Margolis, Stephen E, 1990. "The Fable of the Keys," Journal of Law and Economics, University of Chicago Press, vol. 33(1), pages 1-25, April.
    2. David, Paul A, 1985. "Clio and the Economics of QWERTY," American Economic Review, American Economic Association, vol. 75(2), pages 332-337, May.
    3. Liebowitz, S J & Margolis, Stephen E, 1995. "Path Dependence, Lock-in, and History," Journal of Law, Economics, and Organization, Oxford University Press, vol. 11(1), pages 205-226, April.
    4. Isabelle Huault & V. Perret & S. Charreire-Petit, 2007. "Management," Post-Print halshs-00337676, HAL.
    5. Richard J. Sullivan, 2007. "Risk management and nonbank participation in the U.S. retail payments system," Economic Review, Federal Reserve Bank of Kansas City, issue Q II, pages 5-40.
    6. Alfred D. Chandler, 1992. "Organizational Capabilities and the Economic History of the Industrial Enterprise," Journal of Economic Perspectives, American Economic Association, vol. 6(3), pages 79-100, Summer.
    Full references (including those not matched with items on IDEAS)

    Citations

    Blog mentions

    As found by EconAcademics.org, the blog aggregator for Economics research:
    1. Must we question corporate rule?
      by bbatiz in NEP-HIS blog on 2013-01-17 17:12:01
    2. As cash becomes quaint, are ATMs on path to obsolescence?
      by Bernardo Batiz-Lazo, Professor of Business History and Bank Management at Bangor University in The Conversation on 2015-06-16 15:08:02

    More about this item

    Keywords

    cash dispenser; ATM; payment systems; UK; networks; self-service market; multilateral interchange fee (MIF); LINK;

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • N24 - Economic History - - Financial Markets and Institutions - - - Europe: 1913-
    • L80 - Industrial Organization - - Industry Studies: Services - - - General
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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