IDEAS home Printed from https://ideas.repec.org/p/iza/izadps/dp11319.html
   My bibliography  Save this paper

Measuring Customer Discrimination: Evidence from the Professional Cricket League in India

Author

Listed:
  • Sur, Pramod Kumar

    () (Osaka University)

  • Sasaki, Masaru

    () (Osaka University)

Abstract

Research in the field of customer discrimination has received relatively little attention even if the theory of discrimination suggests that customer discrimination may exist in the long run whereas employer and employee discrimination may not. This paper examines customer discrimination considering a unique dataset from the most popular sports industry in India, i.e., cricket. Relying on Playing XI vote in the Indian Premier League (IPL), we analyze whether supporters have a different personal preference towards players based on their location of origin and religion. In contrast to the often-heated rhetoric surrounding discrimination, the often-unfounded assertions surrounding diversity, and the previous literature, we overall do not find any discrimination in voting. Our overall findings suggest that supporters treat players equally irrespective of nationality, place of origin or religious background while selecting their favorite players. However, our results also suggest that examining discrimination by controlling for proxy productivity characteristics may produce bias results as certain included or excluded characteristics may be systematically different. Our findings further suggest that political conflict may lead to customer discrimination. And finally, in line with Heckman's (1998) argument, our results suggest that customer discrimination may exist on the margin.

Suggested Citation

  • Sur, Pramod Kumar & Sasaki, Masaru, 2018. "Measuring Customer Discrimination: Evidence from the Professional Cricket League in India," IZA Discussion Papers 11319, Institute for the Study of Labor (IZA).
  • Handle: RePEc:iza:izadps:dp11319
    as

    Download full text from publisher

    File URL: http://ftp.iza.org/dp11319.pdf
    Download Restriction: no

    References listed on IDEAS

    as
    1. Pierre-Philippe Combes & Bruno Decreuse & Morgane Laouénan & Alain Trannoy, 2016. "Customer Discrimination and Employment Outcomes: Theory and Evidence from the French Labor Market," Journal of Labor Economics, University of Chicago Press, vol. 34(1), pages 107-160.
    2. Harry J. Holzer & Keith R. Ihlanfeldt, 1998. "Customer Discrimination and Employment Outcomes for Minority Workers," The Quarterly Journal of Economics, Oxford University Press, vol. 113(3), pages 835-867.
    3. Becker, Gary S., 1971. "The Economics of Discrimination," University of Chicago Press Economics Books, University of Chicago Press, edition 2, number 9780226041162, September.
    4. Kahn, Lawrence M & Sherer, Peter D, 1988. "Racial Differences in Professional Basketball Players' Compensation," Journal of Labor Economics, University of Chicago Press, vol. 6(1), pages 40-61, January.
    5. Banerjee, Biswajit & Knight, J. B., 1985. "Caste discrimination in the Indian urban labour market," Journal of Development Economics, Elsevier, vol. 17(3), pages 277-307, April.
    6. Saugato Datta & Vikram Pathania, 2016. "For Whom Does the Phone (not) Ring? Discrimination in the Rental Housing Market in Delhi, India," Working Papers id:10755, eSocialSciences.
    7. Clark Nardinelli & Curtis Simon, 1990. "Customer Racial Discrimination in the Market for Memorabilia: The Case of Baseball," The Quarterly Journal of Economics, Oxford University Press, vol. 105(3), pages 575-595.
    8. James J. Heckman, 1998. "Detecting Discrimination," Journal of Economic Perspectives, American Economic Association, vol. 12(2), pages 101-116, Spring.
    9. Jonathan S. Leonard & David I. Levine & Laura Giuliano, 2010. "Customer Discrimination," The Review of Economics and Statistics, MIT Press, vol. 92(3), pages 670-678, August.
    10. Saugato Datta & Vikram Pathania, 2016. "For whom does the phone (not) ring? Discrimination in the rental housing market in Delhi, India," WIDER Working Paper Series 055, World Institute for Development Economic Research (UNU-WIDER).
    11. Siddique, Zahra, 2011. "Evidence on Caste Based Discrimination," Labour Economics, Elsevier, vol. 18(S1), pages 146-159.
    12. Lawrence M. Kahn, 2000. "The Sports Business as a Labor Market Laboratory," Journal of Economic Perspectives, American Economic Association, vol. 14(3), pages 75-94, Summer.
    13. Banerjee, Abhijit & Bertrand, Marianne & Datta, Saugato & Mullainathan, Sendhil, 2009. "Labor market discrimination in Delhi: Evidence from a field experiment," Journal of Comparative Economics, Elsevier, vol. 37(1), pages 14-27, March.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    customer discrimination; professional sports; cricket; India;

    JEL classification:

    • Z22 - Other Special Topics - - Sports Economics - - - Labor Issues
    • J71 - Labor and Demographic Economics - - Labor Discrimination - - - Hiring and Firing
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:iza:izadps:dp11319. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Mark Fallak). General contact details of provider: http://www.iza.org .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.