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Robots and humans as co-workers? The human-centred perspective of work with autonomous systems

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  • António B. Moniz

    () (ITAS, Karlsruhe Institute of Technology and IET/CESNOVA, Universidade Nova de Lisboa, Faculdade de Ciências e Tecnologia)

Abstract

The design of work organisation systems with automated equipment is facing new challenges and the emergence of new concepts. The social aspects that are related with new concepts on the complex work environments (CWE) are becoming more relevant for that design. The work with autonomous systems implies options in the design of workplaces. Especially that happens in such complex environments. The concepts of “agents”, “co-working” or “human-centred technical systems” reveal new dimensions related to human-computer interaction (HCI). With an increase in the number and complexity of those human-technology interfaces, the capacities of human intervention can become limited, originating further problems. The case of robotics is used to exemplify the issues related with automation in working environments and the emergence of new HCI approaches that would include social implications. We conclude that studies on technology assessment of industrial robotics and autonomous agents on manufacturing environment should also focus on the human involvement strategies in organisations. A needed participatory strategy implies a new approach to workplaces design. This means that the research focus must be on the relation between technology and social dimensions not as separate entities, but integrated in the design of an interaction system.

Suggested Citation

  • António B. Moniz, 2013. "Robots and humans as co-workers? The human-centred perspective of work with autonomous systems," IET Working Papers Series 03/2013, Universidade Nova de Lisboa, IET/CICS.NOVA-Interdisciplinary Centre on Social Sciences, Faculty of Science and Technology.
  • Handle: RePEc:ieu:wpaper:51
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    File URL: http://hdl.handle.net/10362/10980
    File Function: First version, 2013
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    References listed on IDEAS

    as
    1. Luís Ribeiro & José Barata & Pedro Barreira, 2009. "Is Ambient Intelligence a truly Human-Centric Paradigm in Industry? Current Research and Application Scenario," Enterprise and Work Innovation Studies, Universidade Nova de Lisboa, IET/CICS.NOVA-Interdisciplinary Centre on Social Sciences, Faculty of Science and Technology, vol. 5(5), pages 25-35, November.
    2. Moniz, António & Paulos, Margarida Ramires, 2008. "The globalisation in the clothing sector and its implications for work organisation: a view from the Portuguese case," MPRA Paper 10165, University Library of Munich, Germany.
    3. Sampaio, José & Moniz, António, 2007. "Assessing Human And Technological Dimensions In Virtual Team’S Operational Competences," MPRA Paper 6942, University Library of Munich, Germany, revised Sep 2007.
    4. Luc SOETE, 2001. "ICTs, knowledge work and employment: The challenges to Europe," International Labour Review, International Labour Organization, vol. 140(2), pages 143-163, June.
    5. Margarida R. Paulos & António B. Moniz, 2008. "Fragmentation? The future of work in Europe in a global economy: the WORKS final International Conference debate," Enterprise and Work Innovation Studies, Universidade Nova de Lisboa, IET/CICS.NOVA-Interdisciplinary Centre on Social Sciences, Faculty of Science and Technology, vol. 4(4), pages 167-169, November.
    6. António Brandão Moniz, 2010. "Anthropocentric-based robotic and autonomous systems: assessment for new organisational options," IET Working Papers Series 07/2010, Universidade Nova de Lisboa, IET/CICS.NOVA-Interdisciplinary Centre on Social Sciences, Faculty of Science and Technology.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    work organisation; complex work environments; human-computer interaction; manufacturing; technology innovation; autonomous systems; robotics;

    JEL classification:

    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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