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Gestion de la fraude : vers un triptyque Responsabilisation des acteurs-Autonomie-Sanction. Cas d'application au sein du secteur des assurances complémentaires santé

Author

Listed:
  • Nicolas Dufour Docteur En Gestion
  • Emmanuel Laffort

    (CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour)

Abstract

La fraude est un objet d'étude conjoncturel alors qu'elle devrait faire l'objet d'une attention continue et soutenue. Elle est étudiée lorsqu'elle fait parler d'elle puis tombe dans un certain oubli malgré des initiatives ponctuelles. Malheureusement, ces initiatives sont souvent normatives et peuvent laisser croire que les organisations sont raisonnablement prémunies dès lors qu'elles suivent les schémas prescrits.. En nous fondant sur une étude de cas concernant les entreprises proposant des assurances complémentaires santé, nous suggérons que la fraude est également un enjeu d'appropriation centré autour des enjeux de responsabilisation des acteurs, d'autonomie et de poids de la sanction.

Suggested Citation

  • Nicolas Dufour Docteur En Gestion & Emmanuel Laffort, 2016. "Gestion de la fraude : vers un triptyque Responsabilisation des acteurs-Autonomie-Sanction. Cas d'application au sein du secteur des assurances complémentaires santé," Post-Print hal-03335947, HAL.
    • Handle: RePEc:hal:journl:hal-03335947
    Note: View the original document on HAL open archive server: https://hal.science/hal-03335947v1
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    References listed on IDEAS

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