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Process of adopting a personal data portability service: highlighting the ambiguity perceived by young users
[Processus d’adoption d’un service de portabilité des données personnelles : mise en lumière de l’ambiguïté perçue par de jeunes utilisateurs]

Author

Listed:
  • Dominique Carry

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

  • Valérie-Inès de La Ville

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université, Axe 2 (2017-2021) : "Vulnérabilités et risques" (MSHS Poitiers) - MSHS de Poitiers - Maison des sciences de l'homme et de la société de Poitiers - UP - Université de Poitiers = University of Poitiers - CNRS - Centre National de la Recherche Scientifique)

Abstract

Article 20 of the RGPD opens a right to the portability of personal data allowing the consumer to retrieve his data from various organizations for free disposal. The testing of a portability service with young people reveals certain ambiguities hindering the adoption of this still latent service innovation. The issue of portability opens theoretical and ethical reflections to enhance the benefits of this innovation.

Suggested Citation

  • Dominique Carry & Valérie-Inès de La Ville, 2021. "Process of adopting a personal data portability service: highlighting the ambiguity perceived by young users [Processus d’adoption d’un service de portabilité des données personnelles : mise en lum," Post-Print hal-03328025, HAL.
    • Handle: RePEc:hal:journl:hal-03328025
    DOI: 10.3917/mav.124.0057
    Note: View the original document on HAL open archive server: https://hal.science/hal-03328025v1
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    References listed on IDEAS

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