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La place des parties prenantes dans l’évaluation de l’impact social des organisations non lucratives: étude empirique au sein d’une organisation française

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  • Julien Kleszczowski

    (i3-CRG - Centre de recherche en gestion i3 - X - École polytechnique - Université Paris-Saclay - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper deals with the role of stakeholders in social impact measurement processes of the nonprofit sector. Academic literature and practitioners' prescriptions argue that nonprofit organizations should involve their stakeholders when they measure the social impact of their activities. Based on an action research methodology, we show through an in-depth case study that stakeholders are little involved and we analyze the main reasons which can explain this phenomenon. These reasons lead us to shed light on two features in actors' perception on social impact measurement, and we discuss the actual place of stakeholders.

Suggested Citation

  • Julien Kleszczowski, 2016. "La place des parties prenantes dans l’évaluation de l’impact social des organisations non lucratives: étude empirique au sein d’une organisation française," Post-Print hal-01901230, HAL.
    • Handle: RePEc:hal:journl:hal-01901230
    Note: View the original document on HAL open archive server: https://hal.science/hal-01901230
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