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Professionnalisation des nouveaux métiers liés aux TIC : le cas des webmestres intranet de France Télécom


  • Pierre-Jean Benghozi

    (CRG - Centre de recherche en gestion - X - École polytechnique - CNRS - Centre National de la Recherche Scientifique)

  • Sylvain Bureau

    (CRG - Centre de recherche en gestion - X - École polytechnique - CNRS - Centre National de la Recherche Scientifique)


The developments of Information and Communication Technology are coupled with competencies that are transforming and occupations which are being redefined. The intranet webmasters' case is symptomatic of such a phenomenon. This paper studies how, along with the evolution of technology, the webmaster population emerges and attempts to professionalize itself. This article is based on a monographic research regarding an industrial firm and on a comparison between the structures of the webmaster profession in France and the USA.

Suggested Citation

  • Pierre-Jean Benghozi & Sylvain Bureau, 2005. "Professionnalisation des nouveaux métiers liés aux TIC : le cas des webmestres intranet de France Télécom," Post-Print hal-00262725, HAL.
  • Handle: RePEc:hal:journl:hal-00262725
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    References listed on IDEAS

    1. Rosenkopf, Lori & Tushman, Michael L, 1998. "The Coevolution of Community Networks and Technology: Lessons from the Flight Simulation Industry," Industrial and Corporate Change, Oxford University Press, vol. 7(2), pages 311-346, June.
    2. Philippe Askenazy & Christine Erhel, 2016. "Introduction," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-01300997, HAL.
    3. Emmanuelle Vaast & Pierre-Jean Benghozi, 2000. "Intranets et entreprises : technologie, apprentissages et organisation de la cohérence," Post-Print hal-00262784, HAL.
    4. P. Askenasy & M. Pitzalis & Emmanuelle Walkowiak & Am. Waser, 2001. "Effets de l'introduction des tehnologies de l'information et de la communication sur le travail, les professions et les qualifications," Post-Print halshs-00257784, HAL.
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