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Trust-building in international business ventures

Author

Listed:
  • Alexandra Gerbasi

    (MTS - Management Technologique et Strategique - EESC-GEM Grenoble Ecole de Management)

  • Dominika Latusek

    (Department of Management - KU - Kozminski University)

Abstract

Purpose: This article investigates collaboration and coordination practices in the organization whose members come from two countries that differ dramatically in generalized trust: Poland and the United States. Design/methodology/approach: A qualitative field study conducted in Silicon Valley-based American-Polish start-up joint venture. Findings: There are three mechanisms can facilitate collaboration in organizations that differ in generalized trust: frequent interaction that may form a basis for knowledge-based trust, professional cultures that provide common platform for communication, and the presence of intermediaries that possess understanding and ability to communicate of both cultures. Practical implications: The findings can be applied in the context of offshoring projects in knowledge intensive industries. Originality/value: Research presented in this paper investigates collaboration of parties from low-trust and high-trust cultures within one business venture.

Suggested Citation

  • Alexandra Gerbasi & Dominika Latusek, 2015. "Trust-building in international business ventures," Grenoble Ecole de Management (Post-Print) hal-01137667, HAL.
    • Handle: RePEc:hal:gemptp:hal-01137667
    DOI: 10.1108/bjm-04-2013-0056
    Note: View the original document on HAL open archive server: http://hal.grenoble-em.com/hal-01137667
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    References listed on IDEAS

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    Keywords

    Interorganizational collaboration; trust; social capital; cross-cultural management; Poland; United States; software development;
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