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Appropriability in Services

Listed author(s):
  • Dolfsma, W.A.

Services constitute a major part of the economy, and, contrary to popular believe, service firms do innovate. In this paper I take a closer look at one aspect of innovation in services: appropriability. I discuss the different elements that are possibly of importance for appropriability, and discuss one element in more detail. Reputation has been argued to be decisive when service firms try to appropriate the benefits of their innovative activity. In this paper, some suggestions are brought forward that will be useful in thinking systematically about reputationshaping mechanisms.

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File URL: https://repub.eur.nl/pub/1926/ERS%202005%20021%20ORG.pdf
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Paper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam in its series ERIM Report Series Research in Management with number ERS-2005-021-ORG.

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Date of creation: 31 Mar 2005
Handle: RePEc:ems:eureri:1926
Contact details of provider: Postal:
RSM Erasmus University & Erasmus School of Economics, PoBox 1738, 3000 DR Rotterdam

Phone: 31-10-408 1182
Fax: 31-10-408 9020
Web page: http://www.erim.eur.nl/
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  1. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
  2. David J. TEECE, 2008. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," World Scientific Book Chapters, in: The Transfer And Licensing Of Know-How And Intellectual Property Understanding the Multinational Enterprise in the Modern World, chapter 5, pages 67-87 World Scientific Publishing Co. Pte. Ltd..
  3. Jean Gadrey & Faïz Gallouj & Olivier Weinstein, 1995. "New modes of innovation: how services benefit industry," Post-Print halshs-01114102, HAL.
  4. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
  5. Brouwer, Erik & Kleinknecht, Alfred, 1997. "Measuring the unmeasurable: a country's non-R&D expenditure on product and service innovation," Research Policy, Elsevier, vol. 25(8), pages 1235-1242, January.
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