IDEAS home Printed from https://ideas.repec.org/p/ehl/lserod/115480.html
   My bibliography  Save this paper

Multilayered installation design: a framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing

Author

Listed:
  • Lahlou, Saadi
  • Heitmayer, Maxi
  • Pea, Roy
  • Russell, Martha G.
  • Schimmelpfennig, Robin
  • Yamin, Paulius
  • Dawes, Adelaide P.
  • Babcock, Benjamin
  • Kamiya, Kazumitsu
  • Krejci, Kevin
  • Suzuki, Takafumi
  • Yamada, Ryota

Abstract

Humans are social animals living in societies with most of their activities occurring in social settings, characterized by multiple actors, the crossing of individual behavioral paths, interactions between participants themselves and between participants and material (or immaterial) setting components. We theorize that virtual conferences, like physical ones, have a dual-space structure where the two types of activities (content transfer and social intercourse) intertwine. Understanding what happens in such complex social events requires minutely analyzing this complex intertwined structure of components and events. This analysis is even more necessary when one wants to intervene in such settings, for example when designing supports or attempting to change behavior. Nevertheless, most methods of data collection and analysis are either centered on methodological individualism, looking at aggregates at macro or meso level, or looking in detail at only some aspects of the whole event (e.g., conversation analysis). The paper offers, while illustrating with actual data, a Multilayered Installation Design (MID) method that facilitates focus upon the various perspectives of subjects, combines them into a single framework of Installations for activity that describes the setting in a systematic and structured way, and offers directions for design or intervention. This paper (1) briefly situates the nature of the problem and some gaps in the current methodological landscape; (2) contextualizes the main theories underlying the MID method — Activity Theory and Installation Theory; (3) describes the new method per se; (4) illustrates the method on a specific case, the analysis of a conference in a virtual space; and (5, 6) lists some issues and limitations as well as future orientations. Conceptualizing issues with the help of Installation Theory informs a structured and goal-oriented approach to design that improves on the usual design thinking approach by providing a robust analytic and idea-generating framework.

Suggested Citation

  • Lahlou, Saadi & Heitmayer, Maxi & Pea, Roy & Russell, Martha G. & Schimmelpfennig, Robin & Yamin, Paulius & Dawes, Adelaide P. & Babcock, Benjamin & Kamiya, Kazumitsu & Krejci, Kevin & Suzuki, Takafum, 2022. "Multilayered installation design: a framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing," LSE Research Online Documents on Economics 115480, London School of Economics and Political Science, LSE Library.
    • Handle: RePEc:ehl:lserod:115480
    as

    Download full text from publisher

    File URL: http://eprints.lse.ac.uk/115480/
    File Function: Open access version.
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Diane E. Bailey & Paul M. Leonardi & Jan Chong, 2010. "Minding the Gaps: Understanding Technology Interdependence and Coordination in Knowledge Work," Organization Science, INFORMS, vol. 21(3), pages 713-730, June.
    2. Paulius Yamin & Maria Fei & Saadi Lahlou & Sara Levy, 2019. "Using Social Norms to Change Behavior and Increase Sustainability in the Real World: a Systematic Review of the Literature," Sustainability, MDPI, vol. 11(20), pages 1-41, October.
    3. Philip Brey, 2003. "The Social Ontology of Virtual Environments," American Journal of Economics and Sociology, Wiley Blackwell, vol. 62(1), pages 269-282, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Karunakaran, Arvind & Orlikowski, Wanda J. & Scott, Susan V., 2022. "Crowd-based accountability: examining how social media commentary reconfigures organizational accountability," LSE Research Online Documents on Economics 114401, London School of Economics and Political Science, LSE Library.
    2. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    3. Patrick Spieth & Tobias Röth & Thomas Clauss & Christoph Klos, 2021. "Technological Frames in the Digital Age: Theory, Measurement Instrument, and Future Research Areas," Journal of Management Studies, Wiley Blackwell, vol. 58(7), pages 1962-1993, November.
    4. Lyons, Stephanie & Lorigan, Paul & Green, Adele C. & Ferguson, Ashley & Epton, Tracy, 2021. "Reasons for indoor tanning use and the acceptability of alternatives: A qualitative study," Social Science & Medicine, Elsevier, vol. 286(C).
    5. Hiba Birgach & Taib Berrada El Azizi & Badr Habba, 2021. "Family Governance Mechanisms in Moroccan Family Businesses: An Exploratory Study," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(8), pages 101-101, July.
    6. Salazar-Saenz,Mauricio & Robayo,Monica, 2020. "A Structural Model of the Labor Market to Understand Gender Gaps among Marginalized Roma Communities," Policy Research Working Paper Series 9398, The World Bank.
    7. Alaimo, Cristina & Kallinikos, Jannis, 2022. "Organizations decentered: data objects, technology and knowledge," LSE Research Online Documents on Economics 112470, London School of Economics and Political Science, LSE Library.
    8. Tobias Schoenherr & Elliot Bendoly & Daniel G. Bachrach & Anthony C. Hood, 2017. "Task Interdependence Impacts on Reciprocity in IT Implementation Teams: Bringing Out the Worst in Us, or Driving Responsibility?," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 667-685, April.
    9. Paulius Yamin & Luis Artavia-Mora & Benita Martunaite & Shaon Lahiri, 2023. "Installations for Civic Culture: Behavioral Policy Interventions to Promote Social Sustainability," Sustainability, MDPI, vol. 15(4), pages 1-21, February.
    10. Li, Shenxue & Easterby-Smith, Mark & Lyles, Marjorie A. & Clark, Timothy, 2016. "Tapping the power of local knowledge: A local-global interactive perspective," Journal of World Business, Elsevier, vol. 51(4), pages 641-653.
    11. Gokce Basbug & Ayn Cavicchi & Susan S. Silbey, 2023. "Rank Has Its Privileges: Explaining Why Laboratory Safety Is a Persistent Challenge," Journal of Business Ethics, Springer, vol. 184(3), pages 571-587, May.
    12. Jūratė Banytė & Šarūnė Vaidelinskaitė & Laura Šalčiuvienė, 2023. "Investigating the Link between Consumer Attitudes and Behaviour in the Context of Sustainable Clothing: The Role of Social Norms," Sustainability, MDPI, vol. 15(24), pages 1-24, December.
    13. Gupta, Samir & Polonsky, Michael, 2014. "Inter-firm learning and knowledge-sharing in multinational networks: An outsourced organization's perspective," Journal of Business Research, Elsevier, vol. 67(4), pages 615-622.
    14. Maha Shaikh & Emmanuelle Vaast, 2023. "Algorithmic Interactions in Open Source Work," Information Systems Research, INFORMS, vol. 34(2), pages 744-765, June.
    15. Charles-Clemens Rüling & Raffi Duymedjian, 2014. "Digital bricolage: Resources and coordination in the production of digital visual effects," Grenoble Ecole de Management (Post-Print) hal-00969226, HAL.
    16. Charles-Clemens Rüling & Raffi Duymedjian, 2014. "Digital bricolage: Resources and coordination in the production of digital visual effects," Post-Print hal-00969226, HAL.
    17. Ting Chi & Anastasia Frattali & Hang Liu & Yini Chen, 2023. "Regenerated Cellulose Fibers (RCFs) for Future Apparel Sustainability: Insights from the U.S. Consumers," Sustainability, MDPI, vol. 15(6), pages 1-13, March.
    18. Aron Lindberg & Nicholas Berente & James Gaskin & Kalle Lyytinen, 2016. "Coordinating Interdependencies in Online Communities: A Study of an Open Source Software Project," Information Systems Research, INFORMS, vol. 27(4), pages 751-772, December.
    19. Andrew Burton-Jones & Camille Grange, 2013. "From Use to Effective Use: A Representation Theory Perspective," Information Systems Research, INFORMS, vol. 24(3), pages 632-658, September.
    20. Rüling, Charles-Clemens & Duymedjian, Raffi, 2014. "Digital bricolage: Resources and coordination in the production of digital visual effects," Technological Forecasting and Social Change, Elsevier, vol. 83(C), pages 98-110.

    More about this item

    Keywords

    activity analysis; virtual reality (VR); installation for virtual conferencing; videoconferencing; activity theory; installation theory; design; user experience; affordances; avatar;
    All these keywords.

    JEL classification:

    • R14 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General Regional Economics - - - Land Use Patterns
    • J01 - Labor and Demographic Economics - - General - - - Labor Economics: General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ehl:lserod:115480. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: LSERO Manager (email available below). General contact details of provider: https://edirc.repec.org/data/lsepsuk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.