IDEAS home Printed from https://ideas.repec.org/p/ecb/ecbwps/20253092.html
   My bibliography  Save this paper

Mind the App: do European deposits react to digitalisation?

Author

Listed:
  • Fascione, Luisa
  • Scheubel, Beatrice
  • Stracca, Livio
  • Wildmann, Nadya
  • Jacoubian, Juan Ignacio

Abstract

The March 2023 banking turmoil has intensified discussions whether social media and the digitalisation of finance have become significant factors in driving severe deposit outflows. We introduce the concept of deposits-at-risk and utilize quantile regressions for disentangling determinants of stressed outflows at the lowest tail of the distribution. For a sample of large banks directly supervised by the ECB, our findings indicate that an increased use of online banking services leads to a small amplification of extreme deposit outflows, but this effect is not further exacerbated by the availability of a mobile banking app. Online banking use and availability of a mobile app do not have a causal effect on deposit volatility in normal times. Finally, social media are impactful only in idiosyncratic cases. JEL Classification: G20, G21, G28

Suggested Citation

  • Fascione, Luisa & Scheubel, Beatrice & Stracca, Livio & Wildmann, Nadya & Jacoubian, Juan Ignacio, 2025. "Mind the App: do European deposits react to digitalisation?," Working Paper Series 3092, European Central Bank.
    • Handle: RePEc:ecb:ecbwps:20253092
    Note: 2025627
    as

    Download full text from publisher

    File URL: https://www.ecb.europa.eu//pub/pdf/scpwps/ecb.wp3092~84ac652507.en.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Dong Beom Choi & Paul Goldsmith-Pinkham & Tanju Yorulmazer, 2023. "Contagion Effects of the Silicon Valley Bank Run," NBER Working Papers 31772, National Bureau of Economic Research, Inc.
    2. Marco Cipriani & Thomas M. Eisenbach & Anna Kovner, 2024. "Tracing Bank Runs in Real Time," Working Paper 24-10, Federal Reserve Bank of Richmond.
    3. Robert F. Engle & Simone Manganelli, 2004. "CAViaR: Conditional Autoregressive Value at Risk by Regression Quantiles," Journal of Business & Economic Statistics, American Statistical Association, vol. 22, pages 367-381, October.
    4. Isil Erel & Jack Liebersohn & Constantine Yannelis & Samuel Earnest, 2023. "Monetary Policy Transmission Through Online Banks," NBER Working Papers 31380, National Bureau of Economic Research, Inc.
    5. Jonathan D. Rose, 2023. "Understanding the Speed and Size of Bank Runs in Historical Comparison," Economic Synopses, Federal Reserve Bank of St. Louis, issue 12, pages 1-5, May.
    6. Rios-Avila, Fernando & Siles, Leonardo & Canavire Bacarreza, Gustavo J., 2024. "Estimating Quantile Regressions with Multiple Fixed Effects through Method of Moments," IZA Discussion Papers 17262, Institute of Labor Economics (IZA).
    7. Andrews, Donald W K, 1991. "Heteroskedasticity and Autocorrelation Consistent Covariance Matrix Estimation," Econometrica, Econometric Society, vol. 59(3), pages 817-858, May.
    8. Naz Koont & Tano Santos & Luigi Zingales, 2024. "Destabilizing Digital "Bank Walks"," NBER Working Papers 32601, National Bureau of Economic Research, Inc.
    9. Christopher Martin & Manju Puri & Alexander Ufier, 2018. "Deposit Inflows and Outflows in Failing Banks: The Role of Deposit Insurance," NBER Working Papers 24589, National Bureau of Economic Research, Inc.
    10. Itay Goldstein & Ady Pauzner, 2005. "Demand–Deposit Contracts and the Probability of Bank Runs," Journal of Finance, American Finance Association, vol. 60(3), pages 1293-1327, June.
    11. Tobias Adrian & Federico Grinberg & Nellie Liang & Sheheryar Malik & Jie Yu, 2022. "The Term Structure of Growth-at-Risk," American Economic Journal: Macroeconomics, American Economic Association, vol. 14(3), pages 283-323, July.
    12. Leitner, Georg & Singh, Jaspal & van der Kraaij, Anton & Zsámboki, Balázs, 2024. "The rise of artificial intelligence: benefits and risks for financial stability," Financial Stability Review, European Central Bank, vol. 1.
    13. Hailiang Chen & Prabuddha De & Yu (Jeffrey) Hu & Byoung-Hyoun Hwang, 2014. "Wisdom of Crowds: The Value of Stock Opinions Transmitted Through Social Media," The Review of Financial Studies, Society for Financial Studies, vol. 27(5), pages 1367-1403.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fascione, Luisa & Oosterhek, Koen & Scheubel, Beatrice & Stracca, Livio & Wildmann, Nadya, 2024. "Keep calm, but watch the outliers: deposit flows in recent crisis episodes and beyond," Occasional Paper Series 361, European Central Bank.
    2. Ahnert, Toni & Bertsch, Christoph & Leonello, Agnese & Marquez, Robert, 2024. "Bank fragility and risk management," Working Paper Series 441, Sveriges Riksbank (Central Bank of Sweden), revised 01 Jun 2025.
    3. Timo Dimitriadis & iaochun Liu & Julie Schnaitmann, 2023. "Encompassing Tests for Value at Risk and Expected Shortfall Multistep Forecasts Based on Inference on the Boundary," Journal of Financial Econometrics, Oxford University Press, vol. 21(2), pages 412-444.
    4. Bauwens, Luc & Grigoryeva, Lyudmila & Ortega, Juan-Pablo, 2016. "Estimation and empirical performance of non-scalar dynamic conditional correlation models," Computational Statistics & Data Analysis, Elsevier, vol. 100(C), pages 17-36.
    5. Maynard, Alex & Shimotsu, Katsumi & Kuriyama, Nina, 2024. "Inference in predictive quantile regressions," Journal of Econometrics, Elsevier, vol. 245(1).
    6. Gelos, Gaston & Gornicka, Lucyna & Koepke, Robin & Sahay, Ratna & Sgherri, Silvia, 2022. "Capital flows at risk: Taming the ebbs and flows," Journal of International Economics, Elsevier, vol. 134(C).
    7. Sergio A. Correia & Stephan Luck & Emil Verner, 2024. "Failing Banks," Staff Reports 1117, Federal Reserve Bank of New York.
    8. Carletti, Elena & Leonello, Agnese & Marquez, Robert, 2023. "Loan guarantees, bank underwriting policies and financial stability," Journal of Financial Economics, Elsevier, vol. 149(2), pages 260-295.
    9. Marco Cipriani & Thomas M. Eisenbach & Anna Kovner, 2024. "Tracing Bank Runs in Real Time," Working Paper 24-10, Federal Reserve Bank of Richmond.
    10. Busettti, F. & Harvey, A., 2007. "Tests of time-invariance," Cambridge Working Papers in Economics 0657, Faculty of Economics, University of Cambridge.
    11. Steven Kelly & Jonathan D. Rose, 2025. "Rushing to Judgment and the Banking Crisis of 2023," Working Paper Series WP 2025-04, Federal Reserve Bank of Chicago.
    12. Chen, Xiaohong & Fan, Yanqin, 2006. "Estimation of copula-based semiparametric time series models," Journal of Econometrics, Elsevier, vol. 130(2), pages 307-335, February.
    13. Kristian Blickle & Markus Brunnermeier & Stephan Luck, 2024. "Who Can Tell Which Banks Will Fail?," The Review of Financial Studies, Society for Financial Studies, vol. 37(9), pages 2685-2731.
    14. Nicolás de Roux & Nicola Limodio, 2023. "Deposit Insurance and Depositor Behavior: Evidence from Colombia," The Review of Financial Studies, Society for Financial Studies, vol. 36(7), pages 2721-2755.
    15. Bianconi, Marcelo & Hua, Xiaxin & Tan, Chih Ming, 2015. "Determinants of systemic risk and information dissemination," International Review of Economics & Finance, Elsevier, vol. 38(C), pages 352-368.
    16. Timo Dimitriadis & Yannick Hoga, 2023. "Regressions under Adverse Conditions," Papers 2311.13327, arXiv.org, revised Feb 2025.
    17. Anderson, Haelim & Copeland, Adam, 2023. "Information management in times of crisis," Journal of Monetary Economics, Elsevier, vol. 136(C), pages 35-49.
    18. Hyejin Yang & Jin Lee, 2025. "Response of tail risks of Euro-dollar exchange rate to monetary policy shocks in the US and the Euro area using penalized local projections," SN Business & Economics, Springer, vol. 5(6), pages 1-21, June.
    19. Molyneux, Philip & Upreti, Vineet & Zhou, Tim, 2023. "Depositor market discipline: New evidence from selling failed banks," International Review of Financial Analysis, Elsevier, vol. 89(C).
    20. David P. Glancy & Felicia Ionescu & Elizabeth C. Klee & Antonis Kotidis & Michael Siemer & Andrei Zlate, 2024. "The 2023 Banking Turmoil and the Bank Term Funding Program," Finance and Economics Discussion Series 2024-045, Board of Governors of the Federal Reserve System (U.S.).

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    JEL classification:

    • G20 - Financial Economics - - Financial Institutions and Services - - - General
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ecb:ecbwps:20253092. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Official Publications (email available below). General contact details of provider: https://edirc.repec.org/data/emieude.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.