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El control de la eficiencia de las prácticas de recursos humanos: Un análisis de la realidad de las empresas que operan en España


  • Capape, Javier

    (IESE Business School)

  • Susaeta, Lourdes

    () (IESE Business School)

  • Pin, Jose R.

    (IESE Business School)

  • Gallifa, Angela

    (IESE Business School)

  • Garcia, Ricardo



El control de la eficiencia de las prácticas de RRHH ha recibido una atención escasa en la literatura académica. En este trabajo hemos contrastado cuál es el nivel de aplicación de las teorías acerca de la cuantificación de los efectos de las políticas de RRHH. Hemos desarrollado una encuesta entre 190 empresas y descubrimos que tan solo un 5% dispone de herramientas para el cálculo del retorno de la inversión realizada en RRHH. Exploramos la relación que tiene el perfil del responsable del área con la decisión de cuantificar las prácticas de RRHH. A pesar de que escasas empresas estén cuantificando el ROI de las políticas de RRHH, existe el interés de los responsables de RRHH por disponer de estas herramientas de medición. La consideración estratégica de la formación y el reclutamiento favorecen la decisión de cuantificar. Por último, hemos considerado qué políticas relevantes plantean más dificultades de medición: de nuevo la formación de los empleados, con procesos implantados en la mayoría de las empresas, carece de una sistematización que permita el análisis cuantitativo.

Suggested Citation

  • Capape, Javier & Susaeta, Lourdes & Pin, Jose R. & Gallifa, Angela & Garcia, Ricardo, 2011. "El control de la eficiencia de las prácticas de recursos humanos: Un análisis de la realidad de las empresas que operan en España," IESE Research Papers D/923, IESE Business School.
  • Handle: RePEc:ebg:iesewp:d-0923

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    More about this item


    Eficiencia; recursos humanos; reclutamiento y selección; formación; compensación; retorno inversión; estrategia;

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