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Understanding the Efficiency and Effectiveness of the Dispute Resolution System in South Africa:An Analysis of CCMA Data


  • Haroon Bhorat
  • Kalie Pauw
  • Liberty Mncube

    () (Development Policy Research Unit
    Director and Professor)


This paper, while broadly located within reforming the labour market policy debate, is specifically focused on one aspect of the labour regulatory regime, namely the dispute resolution system. Hence, we attempt to understand the efficiency and effectiveness of the country’s institutionalised dispute resolution body, the Commission for Conciliation, Mediation and Arbitration (CCMA). A better and more informed understanding of the nature of dispute resolution and its determinants, it would seem, remains central to any detailed debate regarding labour market institutions in particular and labour market regulation in general. Ultimately then, the study intends to empirically verify the patterns of dispute referral, settlement and determination regionally, sectorally and historically. It should be noted at the outset that this paper, possibly for the first time for South Africa, provides a detailed economic and econometric analysis and interpretation of dispute resolution in the post-apartheid period.

Suggested Citation

  • Haroon Bhorat & Kalie Pauw & Liberty Mncube, 2009. "Understanding the Efficiency and Effectiveness of the Dispute Resolution System in South Africa:An Analysis of CCMA Data," Working Papers 09137, University of Cape Town, Development Policy Research Unit.
  • Handle: RePEc:ctw:wpaper:09137

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    References listed on IDEAS

    1. Heckman, James, 2013. "Sample selection bias as a specification error," Applied Econometrics, Publishing House "SINERGIA PRESS", vol. 31(3), pages 129-137.
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    Cited by:

    1. Bhorat, Haroon & Naidoo, Karmen & Yu, Derek, 2014. "Trade unions in an emerging economy: The case of South Africa," WIDER Working Paper Series 055, World Institute for Development Economic Research (UNU-WIDER).
    2. repec:ilo:ilowps:480297 is not listed on IDEAS
    3. Benjamin, Paul., 2013. "Assessing South Africa's commission for Conciliation, Mediation and Arbitration (CCMA)," ILO Working Papers 994802973402676, International Labour Organization.
    4. Haroon Bhorat, 2012. "A Nation in Search of Jobs: Six Possible Policy Suggestions for Employment Creation in South Africa," Working Papers 12150, University of Cape Town, Development Policy Research Unit.
    5. Haroon Bhorat & Carlene van der Westhuizen, 2009. "A Synthesis of Current Issues in the Labour Regulatory Environment," Working Papers 09136, University of Cape Town, Development Policy Research Unit.
    6. Martin Abel, 2017. "Labor market discrimination and sorting: Evidence from South Africa," SALDRU Working Papers 205, Southern Africa Labour and Development Research Unit, University of Cape Town.

    More about this item


    South Africa: labour regulation; Labour Regulatory Environment; Dispute resolution; CCMA;

    JEL classification:

    • A1 - General Economics and Teaching - - General Economics


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