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Understanding the link between the organizations social responsibility and employees work attitudes in tourism industry setting

Author

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  • Petra Jarkovská

    (Department of Management, Faculty of Economics, University of South Bohemia In České Budějovice)

Abstract

This paper aims to present Corporate Social Responsibility (CSR) as a possible way how to directly or indirectly influence employees' work attitudes, such as job satisfaction (JS) and turn over intentions (TI), using concepts from psychology (motivational theories) and social psychology (e.g. Social Exchange Theory, Social Identity Theory) as underlying theories. To examine the link between CSR and employees' work attitudes (JS, TI), empirical research was carried out in the tourism industry setting (hospitality subsector), employing a series of multiple regression analyses. The physical research location, Prague, the Czech Republic capital, was chosen on purpose, as it is one of the leading tourism destinations in the Central European and European region. Apart from the empirical research findings, the paper tries to present the tourism industry from a sustainable socio-economic regional development perspective and summarise the CSR concept's historical evolution by highlighting some of the most relevant academic literature contributions.

Suggested Citation

  • Petra Jarkovská, 2021. "Understanding the link between the organizations social responsibility and employees work attitudes in tourism industry setting," Economics Working Papers 2021-02, University of South Bohemia in Ceske Budejovice, Faculty of Economics.
    • Handle: RePEc:boh:wpaper:02_2021
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    References listed on IDEAS

    as
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    3. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
    4. Donia, Magda B.L. & Tetrault Sirsly, Carol-Ann, 2016. "Determinants and consequences of employee attributions of corporate social responsibility as substantive or symbolic," European Management Journal, Elsevier, vol. 34(3), pages 232-242.
    5. Christian Voegtlin & Michelle Greenwood, 2016. "Corporate social responsibility and human resource management: A systematic review and conceptual analysis," Post-Print hal-01481479, HAL.
    6. Cycyota, Cynthia S. & Ferrante, Claudia J. & Schroeder, Jessica M., 2016. "Corporate social responsibility and employee volunteerism: What do the best companies do?," Business Horizons, Elsevier, vol. 59(3), pages 321-329.
    7. Babu, Nishat & De Roeck, Kenneth & Raineri, Nicolas, 2020. "Hypocritical organizations: Implications for employee social responsibility," Journal of Business Research, Elsevier, vol. 114(C), pages 376-384.
    8. Ong, Madeline & Mayer, David M. & Tost, Leigh P. & Wellman, Ned, 2018. "When corporate social responsibility motivates employee citizenship behavior: The sensitizing role of task significance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 144(C), pages 44-59.
    9. Celma, Dolors & Martinez-Garcia, Esther & Raya, Josep M., 2018. "Socially Responsible Hr Practices And Their Effects On Employees’ Wellbeing: Empirical Evidence From Catalonia, Spain," European Research on Management and Business Economics (ERMBE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 24(2), pages 82-89.
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    More about this item

    Keywords

    Corporate Social Responsibility; Employees; Job Satisfaction; Turn over Intentions; Tourism Industry;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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