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The Trust Process in Organizations

Editor

Listed:
  • Bart Nooteboom
  • Frédérique Six

Abstract

Taking an interdisciplinary approach, this volume focuses on the trust processes between people within organizations, with an emphasis on empirical studies. Rational foundations and psychological motivations for trust are taken into account through conceptual and empirical chapters. The authors begin by summarizing a number of key elements from the literature including how trust develops in time, and how its development is affected by social-psychological phenomena. This includes the notion of ‘framing’: the interpretive context in which actions are perceived and evaluated. A conceptual framework is then used to analyse trust and power in the internal relationships of the organization. The contributors take up this issue in an evolutionary analysis of competition between trust and cheating.

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Bart Nooteboom & Frédérique Six (ed.), 2003. "The Trust Process in Organizations," Books, Edward Elgar Publishing, number 2811.
    • Handle: RePEc:elg:eebook:2811
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    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
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    Cited by:

    1. Michelle Greenwood & Harry Buren III, 2010. "Trust and Stakeholder Theory: Trustworthiness in the Organisation–Stakeholder Relationship," Journal of Business Ethics, Springer, vol. 95(3), pages 425-438, September.
    2. Harun Yildiz, 2019. "The Interactive Effect of Positive Psychological Capital and Organizational Trust on Organizational Citizenship Behavior," SAGE Open, , vol. 9(3), pages 21582440198, July.
    3. Donald L. Ferrin, 2013. "On the institutionalisation of trust research and practice: Heaven awaits!," Journal of Trust Research, Taylor & Francis Journals, vol. 3(2), pages 146-154, October.
    4. Kristin Spieler & Velibor Bobo Kovac, 2017. "Individual, Technological, and Organizational Predictors of Knowledge Sharing in the Norwegian Context," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 6(1), pages 5-26.
    5. Devine, Anthony & Jabbar, Abdul & Kimmitt, Jonathan & Apostolidis, Chrysostomos, 2021. "Conceptualising a social business blockchain: The coexistence of social and economic logics," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
    6. Fregidou-Malama, Maria & Hyder, Akmal S., 2021. "Multilevel trust in international marketing of healthcare services: A five-country comparative study," International Business Review, Elsevier, vol. 30(6).
    7. Stea, Diego & Foss, Nicolai J. & Christensen, Peter Holdt, 2015. "Physical separation in the workplace: Separation cues, separation awareness, and employee motivation," European Management Journal, Elsevier, vol. 33(6), pages 462-471.
    8. Bart Nooteboom, 2007. "Methodological interactionism: Theory and application to the firm and to the building of trust," The Review of Austrian Economics, Springer;Society for the Development of Austrian Economics, vol. 20(2), pages 137-153, September.
    9. Mary B. Adam & Angela Donelson, 2022. "Trust is the engine of change: A conceptual model for trust building in health systems," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(1), pages 116-127, January.
    10. Ayse Eli-super-˙f Sengun, 2010. "Which Type of Trust for Inter-firm Learning?," Industry and Innovation, Taylor & Francis Journals, vol. 17(2), pages 193-213.
    11. Oghazi, Pejvak & Karlsson, Stefan & Hellström, Daniel & Hjort, Klas, 2018. "Online purchase return policy leniency and purchase decision: Mediating role of consumer trust," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 190-200.
    12. Perrons, Robert K., 2009. "The open kimono: How Intel balances trust and power to maintain platform leadership," Research Policy, Elsevier, vol. 38(8), pages 1300-1312, October.
    13. Ayşe Elif Şengün & Çetin Önder, 2011. "The Conditional Impact of Competence Trust on Inter-Firm Learning in a Collectivist SME Context," Industry and Innovation, Taylor & Francis Journals, vol. 18(8), pages 791-812, November.
    14. Patrick Brown & Andy Alaszewski & David Pilgrim & Michael Calnan, 2011. "The quality of interaction between managers and clinicians: a question of trust," Public Money & Management, Taylor & Francis Journals, vol. 31(1), pages 43-50, January.
    15. Aziz, Saqib & Ashraf, Dawood & El-Khatib, Rwan, 2021. "Societal trust and Sukuk activity," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 74(C).
    16. Guillén, Luis Andrés & Wallin, Ida & Brukas, Vilis, 2015. "Social capital in small-scale forestry: A local case study in Southern Sweden," Forest Policy and Economics, Elsevier, vol. 53(C), pages 21-28.
    17. Bart Nooteboom, 2014. "How Markets Work and Fail, and What to Make of Them," Books, Edward Elgar Publishing, number 15917.
    18. Carole Howorth & Andrea Moro, 2006. "Trust within Entrepreneur Bank Relationships: Insights from Italy," Entrepreneurship Theory and Practice, , vol. 30(4), pages 495-517, July.
    19. Avner Ben-Ner & Freyr Halldorsson, "undated". "Measuring Trust: Which Measure Can Be Trusted?," Working Papers 0207, Human Resources and Labor Studies, University of Minnesota (Twin Cities Campus).
    20. C. E. Jager, 2017. "A Question of Trust: the Pursuit of Consumer Trust in the Financial Sector by Means of EU Legislation," Journal of Consumer Policy, Springer, vol. 40(1), pages 25-49, March.
    21. Harry Scarbrough & Jacky Swan & Kenneth Amaeshi & Tony Briggs, 2013. "Exploring the Role of Trust in the Deal–Making Process for Early–Stage Technology Ventures," Entrepreneurship Theory and Practice, , vol. 37(5), pages 1203-1228, September.
    22. Laurent Karsenty, 2013. "How to apprehend trust at work? [Comment appréhender la confiance au travail ?]," Post-Print hal-04464235, HAL.
    23. Jure Kovac & Manca Jesenko, 2010. "The connection between trust and leadership styles in Slovene organizations," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 15(1), pages 9-33.
    24. Chris Hall & Gillian Symon, 2012. "Reasons to believe: Participants' explanations of trust in an outsourcing relationship," Journal of Trust Research, Taylor & Francis Journals, vol. 2(2), pages 137-170, May.

    Book Chapters

    The following chapters of this book are listed in IDEAS

    More about this item

    Keywords

    Business and Management; Economics and Finance;

    JEL classification:

    • L0 - Industrial Organization - - General
    • D0 - Microeconomics - - General

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