IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v11y2012i04ns0219649212500232.html
   My bibliography  Save this article

Improving Municipal Information and Knowledge Management Capabilities: Case Study

Author

Listed:
  • Jean-Pierre Booto Ekionea

    (Accounting Department, University of Moncton, 18, Antonine-Maillet St., Moncton (NB) E1A 3E9, Canada)

  • Gérard Fillion

    (Accounting Department, University of Moncton, 18, Antonine-Maillet St., Moncton (NB) E1A 3E9, Canada)

  • Vivi Koffi

    (Accounting Department, University of Moncton, 18, Antonine-Maillet St., Moncton (NB) E1A 3E9, Canada)

Abstract

This study aims to better understand the process of knowledge management capabilities (KMC) development at the municipal context to assess its impact on organisational performance. This process is a part of the organisational learning school that promotes organisational learning processes and knowledge accumulation that could be spread over time and in different levels of maturity. Thus, using the KMC maturity model (KMCMM) which has five levels of maturity, this study helps to better understand the phenomenon of KMC in the municipal context.

Suggested Citation

  • Jean-Pierre Booto Ekionea & Gérard Fillion & Vivi Koffi, 2012. "Improving Municipal Information and Knowledge Management Capabilities: Case Study," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 11(04), pages 1-21.
    • Handle: RePEc:wsi:jikmxx:v:11:y:2012:i:04:n:s0219649212500232
    DOI: 10.1142/S0219649212500232
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649212500232
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649212500232?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Robert A. Burgelman, 1988. "Strategy Making as a Social Learning Process: The Case of Internal Corporate Venturing," Interfaces, INFORMS, vol. 18(3), pages 74-85, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Reihlen, Markus, 1996. "The logic of heterarchies: Making organizations competitive for knowledge-based competition," Working Paper Series 91, University of Cologne, Department of Business Policy and Logistics.
    2. Jeffrey G. Covin & Robert P. Garrett & Donald F. Kuratko & Mark Bolinger, 2021. "Internal corporate venture planning autonomy, strategic evolution, and venture performance," Small Business Economics, Springer, vol. 56(1), pages 293-310, January.
    3. Haridimos Tsoukas & Robert Chia, 2002. "On Organizational Becoming: Rethinking Organizational Change," Organization Science, INFORMS, vol. 13(5), pages 567-582, October.
    4. Fortuin, Frances T.J.M. & Batterink, Maarten H. & Omta, S.W.F. (Onno), 2007. "Key Success Factors of Innovation in Multinational Agrifood Prospector Companies," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 10(3), pages 1-24.
    5. Augsdorfer, Peter, 2005. "Bootlegging and path dependency," Research Policy, Elsevier, vol. 34(1), pages 1-11, February.
    6. John Hendry & David Seidl, 2003. "The Structure and Significance of Strategic Episodes: Social Systems Theory and the Routine Practices of Strategic Change," Journal of Management Studies, Wiley Blackwell, vol. 40(1), pages 175-196, January.
    7. Giovanni Gavetti, 2005. "Cognition and Hierarchy: Rethinking the Microfoundations of Capabilities’ Development," Organization Science, INFORMS, vol. 16(6), pages 599-617, December.
    8. Concannon, Margaret & Nordberg, Donald, 2018. "Boards strategizing in liminal spaces: Process and practice, formal and informal," European Management Journal, Elsevier, vol. 36(1), pages 71-82.
    9. Yunjae Bae & Kyungsuk Lee & Taewoo Roh, 2020. "Acquirer’s Absorptive Capacity and Firm Performance: The Perspectives of Strategic Behavior and Knowledge Assets," Sustainability, MDPI, vol. 12(20), pages 1-28, October.
    10. Christina Fang, 2012. "Organizational Learning as Credit Assignment: A Model and Two Experiments," Organization Science, INFORMS, vol. 23(6), pages 1717-1732, December.
    11. Pascal Aurégan & Patrick Joffre & Thomas Loilier & Albéric Tellier, 2007. "L’approche projet du management stratégique:quelles contributions pour quel positionnement ?," Revue Finance Contrôle Stratégie, revues.org, vol. 10(4), pages 217-250, December.
    12. Kyungsuk Lee & Taewoo Roh, 2020. "Proactive Divestiture and Business Innovation: R&D Input and Output Performance," Sustainability, MDPI, vol. 12(9), pages 1-19, May.
    13. Rachel Maritz & Marius Pretorius & Kato Plant, 2011. "Exploring the Interface Between Strategy-Making and Responsible Leadership," Journal of Business Ethics, Springer, vol. 98(1), pages 101-113, January.
    14. Annosi, Maria Carmela & Martini, Antonella & Brunetta, Federica & Marchegiani, Lucia, 2020. "Learning in an agile setting: A multilevel research study on the evolution of organizational routines," Journal of Business Research, Elsevier, vol. 110(C), pages 554-566.
    15. Christopher Luederitz & Guido Caniglia & Barry Colbert & Sarah Burch, 2021. "How do small businesses pursue sustainability? The role of collective agency for integrating planned and emergent strategy making," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3376-3393, November.
    16. Shahzad (Shaz) Ansari & Raghu Garud & Arun Kumaraswamy, 2016. "The disruptor's dilemma: TiVo and the U.S. television ecosystem," Strategic Management Journal, Wiley Blackwell, vol. 37(9), pages 1829-1853, September.
    17. Dirk Deichmann & Jan van den Ende, 2014. "Rising from Failure and Learning from Success: The Role of Past Experience in Radical Initiative Taking," Organization Science, INFORMS, vol. 25(3), pages 670-690, June.
    18. Selma Regina MARTINS OLIVEIRA, 2019. "Relationship Between Technological Eco-Innovation Capacity And Innovation Performance: Evidence From Most Innovative Firms In The Usa," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 163-178, November.
    19. Thomas Schaefer & Thomas Guenther, 2016. "Exploring strategic planning outcomes: the influential role of top versus middle management participation," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 27(2), pages 205-249, May.
    20. Demir, Robert & Campopiano, Giovanna & Kruckenhauser, Christian & Bauer, Florian, 2021. "Strategic agility, internationalisation speed and international success — The role of coordination mechanisms and growth modes," Journal of International Management, Elsevier, vol. 27(1).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:11:y:2012:i:04:n:s0219649212500232. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.