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The impact of emotional intelligence on work engagement of registered nurses: the mediating role of organisational justice

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  • Yun Zhu
  • Congcong Liu
  • Bingmei Guo
  • Lin Zhao
  • Fenglan Lou

Abstract

Aims and objectives To explore the impact of emotional intelligence and organisational justice on work engagement in Chinese nurses and to examine the mediating role of organisational justice to provide implications for promoting clinical nurses’ work engagement. Background The importance of work engagement on nurses’ well‐being and quality of care has been well documented. Work engagement is significantly predicted by job resources. However, little research has concentrated simultaneously on the influence of both personal and organisational resources on nurses’ work engagement. Design A descriptive, cross‐sectional design was employed. Methods A total of 511 nurses from four public hospitals were enrolled by multistage sampling. Data collection was undertaken using the Wong and Law Emotional Intelligence Scale, the Organizational Justice questionnaire and the Utrecht Work Engagement Scale‐9. We analysed the data using structural equation modelling. Results Emotional intelligence and organisational justice were significant predictors and they accounted for 44% of the variance in nurses’ work engagement. Bootstrap estimation confirmed an indirect effect of emotional intelligence on work engagement via organisational justice. Conclusions Emotional intelligence and organisational justice positively predict work engagement and organisational justice partially mediates the relationship between emotional intelligence and work engagement. Relevance to clinical practice Our study supports the idea that enhancing organisational justice can increase the impact of emotional intelligence. Managers should take into account the importance of emotional intelligence and perceptions of organisational justice in human resources management and apply targeted interventions to foster work engagement.

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  • Yun Zhu & Congcong Liu & Bingmei Guo & Lin Zhao & Fenglan Lou, 2015. "The impact of emotional intelligence on work engagement of registered nurses: the mediating role of organisational justice," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(15-16), pages 2115-2124, August.
    • Handle: RePEc:wly:jocnur:v:24:y:2015:i:15-16:p:2115-2124
    DOI: 10.1111/jocn.12807
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    References listed on IDEAS

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    1. Devinder Kaur & Murali Sambasivan & Naresh Kumar, 2013. "Effect of spiritual intelligence, emotional intelligence, psychological ownership and burnout on caring behaviour of nurses: a cross‐sectional study," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(21-22), pages 3192-3202, November.
    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    3. Ritin Fernandez & Yenna Salamonson & Rhonda Griffiths, 2012. "Emotional intelligence as a predictor of academic performance in first‐year accelerated graduate entry nursing students," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(23-24), pages 3485-3492, December.
    4. Gina Görgens‐Ekermans & Tamari Brand, 2012. "Emotional intelligence as a moderator in the stress–burnout relationship: a questionnaire study on nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(15‐16), pages 2275-2285, August.
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    1. Jacob González‐Gancedo & Elena Fernández‐Martínez & María Aurora Rodríguez‐Borrego, 2019. "Relationships among general health, job satisfaction, work engagement and job features in nurses working in a public hospital: A cross‐sectional study," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(7-8), pages 1273-1288, April.
    2. Xiuxiu Huang & Zhaoyang Li & Qiaoqin Wan, 2019. "From organisational justice to turnover intention among community nurses: A mediating model," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(21-22), pages 3957-3965, November.
    3. Sergio Mérida-López & Natalio Extremera & Nicolás Sánchez-Álvarez, 2020. "The Interactive Effects of Personal Resources on Teachers’ Work Engagement and Withdrawal Intentions: A Structural Equation Modeling Approach," IJERPH, MDPI, vol. 17(7), pages 1-15, March.
    4. Gökhan KERSE & Atılhan NAKTİYOK, 2020. "The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work," Journal of Economy Culture and Society, Istanbul University, Faculty of Economics, vol. 61(0), pages 41-64, June.
    5. Antonino Callea & Dalila De Rosa & Giovanni Ferri & Francesca Lipari & Marco Costanzi, 2022. "Can Emotional Intelligence promote Individual Wellbeing and protect from perceptions' traps?," CERBE Working Papers wpC39, CERBE Center for Relationship Banking and Economics.
    6. Gökhan KERSE & Atılhan NAKTİYOK, 2020. "The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work," Journal of Economy Culture and Society, Istanbul University, Faculty of Economics, vol. 61(1), pages 41-64, June.
    7. Annick Parent-Lamarche, 2022. "Teleworking, Work Engagement, and Intention to Quit during the COVID-19 Pandemic: Same Storm, Different Boats?," IJERPH, MDPI, vol. 19(3), pages 1-19, January.

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