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Effect of spiritual intelligence, emotional intelligence, psychological ownership and burnout on caring behaviour of nurses: a cross‐sectional study

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  • Devinder Kaur
  • Murali Sambasivan
  • Naresh Kumar

Abstract

Aims and objectives To propose a model of prediction of caring behaviour among nurses that includes spiritual intelligence, emotional intelligence, psychological ownership and burnout. Background Caring behaviour of nurses contributes to the patients’ satisfaction, well‐being and subsequently to the performance of the healthcare organisations. This behaviour is influenced by physiological, psychological, sociocultural, developmental and spiritual factors. Design A cross‐sectional survey was used, and data were analysed using descriptive statistics and structural equation modelling. Methods Data were collected between July–August 2011. A sample of 550 nurses in practice from seven public hospitals in and around Kuala Lumpur (Malaysia) completed the questionnaire that captured five constructs. Besides nurses, 348 patients from seven hospitals participated in the study and recorded their overall satisfaction with the hospital and the services provided by the nurses. Data were analysed using structural equation modelling (SEM). Results The key findings are: (1) spiritual intelligence influences emotional intelligence and psychological ownership, (2) emotional intelligence influences psychological ownership, burnout and caring behaviour of nurses, (3) psychological ownership influences burnout and caring behaviour of nurses, (4) burnout influences caring behaviour of nurses, (5) psychological ownership mediates the relationship between spiritual intelligence and caring behaviour and between emotional intelligence and caring behaviour of nurses and (6) burnout mediates the relationship between spiritual intelligence and caring behaviour and between psychological ownership and caring behaviour of nurses. Conclusions Identifying the factors that affect caring behaviour of nurses is critical to improving the quality of patient care. Spiritual intelligence, emotional intelligence, psychological ownership and burnout of nurses play a significant role in effecting caring behaviour of nurses. Relevance to clinical practice Healthcare providers must consider the relationships between these factors in their continuing care and incorporation of these in the nursing curricula and training.

Suggested Citation

  • Devinder Kaur & Murali Sambasivan & Naresh Kumar, 2013. "Effect of spiritual intelligence, emotional intelligence, psychological ownership and burnout on caring behaviour of nurses: a cross‐sectional study," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(21-22), pages 3192-3202, November.
    • Handle: RePEc:wly:jocnur:v:22:y:2013:i:21-22:p:3192-3202
    DOI: 10.1111/jocn.12386
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    Cited by:

    1. Jin-Hwa Lee & In-Ok Sim, 2021. "Analysis of the Relationship between the Psychological Well-Being, Emotional Intelligence, Willpower, and Job-Efficacy of Clinical Nurses: A Structural Model Application," IJERPH, MDPI, vol. 18(11), pages 1-15, May.
    2. Macarena Romero‐Martín & Juan Gómez‐Salgado & José Miguel Robles‐Romero & Nerea Jiménez‐Picón & José Luis Gómez‐Urquiza & José Antonio Ponce‐Blandón, 2019. "Systematic review of the nature of nursing care described by using the Caring Behaviours Inventory," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(21-22), pages 3734-3746, November.
    3. Sara Kanwal & Waliha Naveed & Farman Afzal, 2022. "Joint Effect of In-Role Behavior and Task-Interdependence on Job Burnout Among Early Career Healthcare Professionals," SAGE Open, , vol. 12(2), pages 21582440221, April.
    4. Hadi Sunaryo & Nazief Nirwanto & Abdul Manan, 2017. "The Effect of Emotional and Spiritual Intelligence on Nurses’ Burnout and Caring Behavior," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(12), pages 1211-1227, December.
    5. Xiaoyi Cao & Lin Chen & Lang Tian & Yongshu Diao & Xiuying Hu, 2015. "Effect of professional self‐concept on burnout among community health nurses in Chengdu, China: the mediator role of organisational commitment," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(19-20), pages 2907-2915, October.
    6. Laura Dal Corso & Alessandro De Carlo & Francesca Carluccio & Daiana Colledani & Alessandra Falco, 2020. "Employee burnout and positive dimensions of well-being: A latent workplace spirituality profile analysis," PLOS ONE, Public Library of Science, vol. 15(11), pages 1-17, November.
    7. Yun Zhu & Congcong Liu & Bingmei Guo & Lin Zhao & Fenglan Lou, 2015. "The impact of emotional intelligence on work engagement of registered nurses: the mediating role of organisational justice," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(15-16), pages 2115-2124, August.
    8. Janka VYDROVÁ & Jirí BEJTKOVSKÝ, 2018. "The Importance Of The Individual Pillars Of Social Maturity Of Workers In Healthcare Organizations In The Hierarchy Of Pillars Of Competence In Management," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2018(31), pages 21-35, December.

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