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Strategic Planning and Implementation Success in Public Service Organizations: Evidence from Canada

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  • Said Elbanna
  • Rhys Andrews
  • Raili Pollanen

Abstract

In this article, we examine the role that formal strategic planning plays in determining the success of strategy implementation in a set of more than 150 public service organizations from Canada. We also analyse the mediating effects of managerial involvement in strategic planning and the moderating effects of stakeholder uncertainty on the planning-implementation relationship. A structured online questionnaire was used to collect the data. Our findings suggest that formal strategic planning has a strong positive relationship with implementation, which, though mediated by managerial involvement, becomes even more salient in the face of stakeholder uncertainty. Several implications of these findings are discussed.

Suggested Citation

  • Said Elbanna & Rhys Andrews & Raili Pollanen, 2016. "Strategic Planning and Implementation Success in Public Service Organizations: Evidence from Canada," Public Management Review, Taylor & Francis Journals, vol. 18(7), pages 1017-1042, August.
  • Handle: RePEc:taf:pubmgr:v:18:y:2016:i:7:p:1017-1042
    DOI: 10.1080/14719037.2015.1051576
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    Cited by:

    1. Güldenur Aydın & Israel Nyaburi Nyadera & Murat Önder, 2020. "Strategic Management in Turkey’s Public Sector: Reforms and Application Issues," Public Organization Review, Springer, vol. 20(4), pages 719-734, December.
    2. Guyadeen, Dave & Henstra, Daniel & Kaup, Shivani & Wright, Grace, 2023. "Evaluating the quality of municipal strategic plans," Evaluation and Program Planning, Elsevier, vol. 96(C).
    3. Economidou, M. & Ringel, M. & Valentova, M. & Castellazzi, L. & Zancanella, P. & Zangheri, P. & Serrenho, T. & Paci, D. & Bertoldi, P., 2022. "Strategic energy and climate policy planning: Lessons learned from European energy efficiency policies," Energy Policy, Elsevier, vol. 171(C).
    4. Wilson Cradazco & William Niebles & Hugo Hernández & Lorena Hoyos & Santander De la Ossa, 2019. "Strategic Management for SMEs: For the Projection to Global Markets," Modern Applied Science, Canadian Center of Science and Education, vol. 13(1), pages 1-99, January.
    5. Ali Hassan Haraj* & Mohammed Hameed, 2019. "Impact of Strategic Planning on Human Resources Management Practices: An Empirical Study of Iraq," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 5(3), pages 626-633, 03-2019.
    6. Wright, George & Cairns, George & O'Brien, Frances A. & Goodwin, Paul, 2019. "Scenario analysis to support decision making in addressing wicked problems: Pitfalls and potential," European Journal of Operational Research, Elsevier, vol. 278(1), pages 3-19.
    7. Jan-Erik Johanson & Åge Johnsen & Elias Pekkola & Stephen Affleck Reid, 2019. "Strategic Management in Finnish and Norwegian Government Agencies," Administrative Sciences, MDPI, vol. 9(4), pages 1-20, October.
    8. Wiston Mbhazima Baloyi & Lourens Johannes Erasmus Beyers, 2020. "The Perceptions of Senior Management with Regard to Strategy Implementation in the Limpopo Provincial Department of South Africa," Asian Journal of Social Sciences and Management Studies, Asian Online Journal Publishing Group, vol. 7(1), pages 62-70.
    9. Priscillah Wanjiru Gitau & Robert Abayo & Priscillah Wanjiru Gitau, 2020. "Influence of Organizational Resource Allocation and Strategy Communication on Organizational Performance of Selected Supermarkets in Nairobi County," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(8), pages 331-340, August.
    10. Tawse, Alex & Tabesh, Pooya, 2021. "Strategy implementation: A review and an introductory framework," European Management Journal, Elsevier, vol. 39(1), pages 22-33.
    11. Bienmali Kombate & Muganga Emmanuel & Kouadio Konan Richard, 2021. "The Implication of the Strategic Implementation Style and Middle Management Effort in Public Organization Strategic Management Implementation and Its Organizational Performance," Journal of Public Administration and Governance, Macrothink Institute, vol. 11(1), pages 125-125, December.
    12. Titus Musyoka Kilonzi & Rukia Atikiya & Wallace N. Atambo, 2023. "Managerial Roles as a Strategy Implementation Driver and Performance of the National Government Departments in Kenya," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(2), pages 1-39, June.
    13. Höglund, Linda & Svärdsten, Fredrik, 2018. "Strategy work in the public sector—A balancing act of competing discourses," Scandinavian Journal of Management, Elsevier, vol. 34(3), pages 225-232.
    14. Divya Singh Jamwal & Saurabh, 2019. "Strategic approach: a step towards sustainable solid waste management in developing economies," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 9(4), pages 99-110, April.
    15. Muamer Bezdrob & Daut Bajramović, 2020. "The Relevance of Participation of Civil Society Organizations in the Process of Formulation of Development Strategies at the Municipal Level," Public Organization Review, Springer, vol. 20(2), pages 213-229, June.
    16. Tamara Dimitrijevska-Markoski & J. Dallas Breen & Julius A. Nukpezah & Robert Mobley, 2021. "Strategic Planning and Management in Small Municipalities in Mississippi – Implementation, Perceived Benefits, and Determinants of Use," Public Organization Review, Springer, vol. 21(3), pages 437-452, September.
    17. Rhys Andrews & Malcolm J. Beynon & Elif Genc, 2017. "Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity," Administrative Sciences, MDPI, vol. 7(1), pages 1-19, February.
    18. Tahniyath Fatima & Said Elbanna, 2023. "Corporate Social Responsibility (CSR) Implementation: A Review and a Research Agenda Towards an Integrative Framework," Journal of Business Ethics, Springer, vol. 183(1), pages 105-121, February.

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