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Are ICT, Workplace Organization, and Human Capital Relevant for Innovation? A Comparative Swiss/Greek Study

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  • Spyros Arvanitis
  • Euripidis N. Loukis
  • Vasiliki Diamantopoulou

Abstract

This paper investigates and compares the relationships for Swiss and Greek firms between indicators for the intensity of use of modern information and communications technologies (ICT), several forms of workplace organization, and human capital, on the one hand, and several measures of innovation performance at firm level, on the other hand. For the Swiss firms, we find that ICT contribute to innovation activities (a) as enablers of process innovation (but not of product innovation) and (b) as means for increasing the efficiency of the R&D process. The organizational variables for “work design” and “employee voice” show significant positive correlations for most innovation indicators. Human capital matters primarily for R&D activities. The findings for the Greek firms indicate positive correlations of ICT with product and process innovation and of new “work design” with product innovation and R&D. No correlation of human capital with innovation could be found. No complementarities for the three factors with respect to innovation performance could be detected in either country.

Suggested Citation

  • Spyros Arvanitis & Euripidis N. Loukis & Vasiliki Diamantopoulou, 2016. "Are ICT, Workplace Organization, and Human Capital Relevant for Innovation? A Comparative Swiss/Greek Study," International Journal of the Economics of Business, Taylor & Francis Journals, vol. 23(3), pages 319-349, September.
    • Handle: RePEc:taf:ijecbs:v:23:y:2016:i:3:p:319-349
    DOI: 10.1080/13571516.2016.1186385
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    References listed on IDEAS

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    1. Gustavo Crespi & Chiara Criscuolo & Jonathan Haskel, 2006. "Information Technology, Organisational Change and Productivity Growth: Evidence from UK Firms," Working Papers 558, Queen Mary University of London, School of Economics and Finance.
    2. Baruch Lev & Suresh Radhakrishnan, 2003. "The Measurement of Firm-Specific Organization Capital," NBER Working Papers 9581, National Bureau of Economic Research, Inc.
    3. Hempell, Thomas, 2003. "Do Computers Call for Training? Firm-level Evidence on Complementarities Between ICT and Human Capital Investments," ZEW Discussion Papers 03-20, ZEW - Leibniz Centre for European Economic Research.
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    1. Euripidis Loukis & Spyros Arvanitis & Niki Kyriakou, 2017. "An empirical investigation of the effects of firm characteristics on the propensity to adopt cloud computing," Information Systems and e-Business Management, Springer, vol. 15(4), pages 963-988, November.
    2. Simón Ramírez & Juan Gallego & Mery Tamayo, 2020. "Human capital, innovation and productivity in Colombian enterprises: a structural approach using instrumental variables," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 29(6), pages 625-642, August.
    3. García-Pérez-de-Lema, Domingo & Ruiz-Palomo, Daniel & Diéguez-Soto, Julio, 2021. "Analysing the roles of CEO's financial literacy and financial constraints on Spanish SMEs technological innovation," Technology in Society, Elsevier, vol. 64(C).
    4. Liu, Changqing & Li, Lei, 2021. "Place-based techno-industrial policy and innovation: Government responses to the information revolution in China," China Economic Review, Elsevier, vol. 66(C).
    5. Orozco, Luis Antonio & Sanabria, John Alirio & Sosa, Juan Camilo & Aristizabal, Jeimy & López, Liliana, 2022. "How do IT investments interact with other resources to improve innovation?," Journal of Business Research, Elsevier, vol. 144(C), pages 358-365.
    6. Spyros Arvanitis & Euripidis Loukis, 2020. "Reduction of ICT Investment Due to the 2008 Economic Crisis and ICT-Enabled Innovation Performance of Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(1), pages 1-27, March.

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