IDEAS home Printed from https://ideas.repec.org/a/sum/sjbmms/2019p32-39.html
   My bibliography  Save this article

An Empirical Study on Determining Factors Affecting the Performance of Health Service Providers in Eritrea

Author

Listed:
  • Fitsum Ghebregiorgis Ph.D.

    (Department of Business Management and Public Administration, College of Business and Social Sciences, Eritrea)

Abstract

This study focuses on determining the factors that affect the performance of professional nurses (health service providers). It integrates management and organisational behaviour studies to develop an ability, clarity, help, incentive, evaluation, and environment (ACHIEVE) model for investigating the relationship between ability, clarity, help, incentive, evaluation, validity, environment and employee performance. A survey was conducted among 191 health service providers from two national referral hospitals. The survey research design was employed using a self-administered questionnaire as the data collection instrument. The items measuring the constructs were adapted from the extant literature. Data was analysed using regression test. The findings of this study reveal that ability, clarity, help, incentive, evaluation, and environment affect the performance of health service providers. However, no evidence was found that rule validity influence employees’ performance.

Suggested Citation

  • Fitsum Ghebregiorgis Ph.D., 2019. "An Empirical Study on Determining Factors Affecting the Performance of Health Service Providers in Eritrea," Sumerianz Journal of Business Management and Marketing, Sumerianz Publication, vol. 2(3), pages 32-39, 03-2019.
    • Handle: RePEc:sum:sjbmms:2019:p:32-39
    as

    Download full text from publisher

    File URL: http://www.sumerianz.com/pdf-files/sjbmm2(3)32-39.pdf
    Download Restriction: no
    File URL: http://www.sumerianz.com/?ic=journal-home&info=archive-detail&journal=27&month=03-2019&issue=3&volume=2
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lindelow, Magnus & Serneels, Pieter, 2006. "The performance of health workers in Ethiopia: Results from qualitative research," Social Science & Medicine, Elsevier, vol. 62(9), pages 2225-2235, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lewis, Maureen & Pettersson, Gunilla, 2009. "Governance in health care delivery : raising performance," Policy Research Working Paper Series 5074, The World Bank.
    2. Arora, Nikita & Crastes dit Sourd, Romain & Hanson, Kara & Woldesenbet, Dorka & Seifu, Abiy & Quaife, Matthew, 2022. "Linking health worker motivation with their stated job preferences: A hybrid choice analysis in Ethiopia," Social Science & Medicine, Elsevier, vol. 307(C).
    3. World Bank, 2007. "Ethiopia : Enhancing Human Development Outcomes Through Decentralized Service Delivery," World Bank Publications - Reports 7711, The World Bank Group.
    4. Jelnov, Artyom & Jelnov, Pavel, 2022. "Vaccination policy and trust," Economic Modelling, Elsevier, vol. 108(C).
    5. Leonard, Kenneth L., 2009. "The cost of imperfect agency in health care: Evidence from rural Cameroun," Journal of Development Economics, Elsevier, vol. 88(2), pages 282-291, March.
    6. Danila Serra & Pieter Serneels & Magnus Lindelow & Jose G. Montalvo, 2010. "Discovering the Real World : Health Workers' Career Choices and Early Work Experience in Ethiopia," World Bank Publications - Books, The World Bank Group, number 5936, December.
    7. Pieter Serneels & Jose G. Montalvo & Gunilla Pettersson & Tomas Lievens & Jean Damascene Butera & Aklilu Kidanu, 2010. "Who Wants to Work in a Rural Health Post? The Role of Intrinsic Motivation, Rural Background and Faith-Based Institutions in Rwanda and Ethiopia," CSAE Working Paper Series 2010-10, Centre for the Study of African Economies, University of Oxford.
    8. Ellen Poel & Owen O'donnell & Eddy Doorslaer, 2009. "What explains the rural-urban gap in infant mortality: Household or community characteristics?," Demography, Springer;Population Association of America (PAA), vol. 46(4), pages 827-850, November.
    9. Pitchforth, Emma & Lilford, Richard J. & Kebede, Yigzaw & Asres, Getahun & Stanford, Charlotte & Frost, Jodie, 2010. "Assessing and understanding quality of care in a labour ward: A pilot study combining clinical and social science perspectives in Gondar, Ethiopia," Social Science & Medicine, Elsevier, vol. 71(10), pages 1739-1748, November.
    10. Richard A Iles, 2018. "Informal healthcare sector and marginalized groups: Repeat visits in rural North India," PLOS ONE, Public Library of Science, vol. 13(7), pages 1-14, July.
    11. Richard Andrew Iles, 2013. "Demand for primary healthcare in rural north India," 2013 Papers pil50, Job Market Papers.
    12. Cherecheş, Răzvan M. & Ungureanu, Marius I. & Sandu, Petru & Rus, Ioana A., 2013. "Defining informal payments in healthcare: A systematic review," Health Policy, Elsevier, vol. 110(2), pages 105-114.
    13. Brock, J. Michelle & Lange, Andreas & Leonard, Kenneth L., 2018. "Giving and promising gifts: Experimental evidence on reciprocity from the field," Journal of Health Economics, Elsevier, vol. 58(C), pages 188-201.
    14. Barr, Abigail & Lindelow, Magnus & Serneels, Pieter, 2009. "Corruption in public service delivery: An experimental analysis," Journal of Economic Behavior & Organization, Elsevier, vol. 72(1), pages 225-239, October.
    15. Juan Camilo Cardenas & Rajiv Sethi, 2010. "Resource Allocation in Public Agencies: Experimental Evidence," Journal of Public Economic Theory, Association for Public Economic Theory, vol. 12(4), pages 815-836, August.
    16. Pieter Serneels & Magnus Lindelow & José Garcia Montalvo & Abigail Barr, 2006. "For public service or money: Understanding geographical imbalances in the health workforce in Ethiopia," Economics Working Papers 989, Department of Economics and Business, Universitat Pompeu Fabra.
    17. Pieter Serneels & Abigail Barr & Magnus Lindelow, 2005. "Understanding Geographical Imbalances in the Health Workforce," Economics Series Working Papers GPRG-WPS-018, University of Oxford, Department of Economics.
    18. Mæstad, Ottar & Mwisongo, Aziza, 2011. "Informal payments and the quality of health care: Mechanisms revealed by Tanzanian health workers," Health Policy, Elsevier, vol. 99(2), pages 107-115, February.
    19. Abigail Barr & Magnus Lindelow & Pieter Serneels, 2005. "Strategy Choice and Cognitive Ability in Field Experiments," Economics Series Working Papers GPRG-WPS-034, University of Oxford, Department of Economics.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sum:sjbmms:2019:p:32-39. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Managing Editor (email available below). General contact details of provider: https://www.sumerianz.com/?ic=journal-home&journal=27#h .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.