Evaluating Rank-Coherence of Crowd Rating in Customer Satisfaction
Author
Abstract
Suggested Citation
DOI: 10.1007/s11205-020-02581-8
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Johannes Müller-Trede & Shoham Choshen-Hillel & Meir Barneron & Ilan Yaniv, 2018. "The Wisdom of Crowds in Matters of Taste," Management Science, INFORMS, vol. 64(4), pages 1779-1803, April.
- Tommaso Proietti, 2019. "Discussion of The class of CUB models: statistical foundations, inferential issues and empirical evidence," Statistical Methods & Applications, Springer;Società Italiana di Statistica, vol. 28(3), pages 451-456, September.
- Joseph K. Goodman & Gabriele Paolacci, 2017. "Crowdsourcing Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(1), pages 196-210.
- Jeacle, Ingrid & Carter, Chris, 2011. "In TripAdvisor we trust: Rankings, calculative regimes and abstract systems," Accounting, Organizations and Society, Elsevier, vol. 36(4), pages 293-309.
- Domenico Piccolo & Rosaria Simone, 2019. "Rejoinder to the discussion of “The class of cub models: statistical foundations, inferential issues and empirical evidence”," Statistical Methods & Applications, Springer;Società Italiana di Statistica, vol. 28(3), pages 477-493, September.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Rosaria Simone & Marcella Corduas & Domenico Piccolo, 2023. "Dynamic modelling of price expectations and judgments," METRON, Springer;Sapienza Università di Roma, vol. 81(3), pages 323-342, December.
- Karunakaran, Arvind & Orlikowski, Wanda J. & Scott, Susan V., 2022. "Crowd-based accountability: examining how social media commentary reconfigures organizational accountability," LSE Research Online Documents on Economics 114401, London School of Economics and Political Science, LSE Library.
- Julie Bayle-Cordier & Loïc Berger & Rayan Elatmani & Massimo Tavoni, 2023.
"Breath, Love, Walk? The Impact of Mindfulness Interventions on Climate Policy Support and Environmental Attitudes,"
Sustainability, MDPI, vol. 15(13), pages 1-29, July.
- Julie Bayle Cordier & Loïc Berger & Rayan Elatmani & Massimo Tavoni, 2023. "Breath, Love, Walk? The impact of mindfulness interventions on climate policy support and environmental attitudes," Working Papers hal-04071285, HAL.
- Julie Bayle-Cordier & Loïc Berger & Rayan Elatmani & Massimo Tavoni, 2023. "Breath, Love, Walk? The Impact of Mindfulness Interventions on Climate Policy Support and Environmental Attitudes," Post-Print hal-04272099, HAL.
- Fortin, Mélissa & Pimentel, Erica, 2024. "Bitcoin: An accounting regime," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 99(C).
- Azer, Jaylan & Anker, Thomas & Taheri, Babak & Tinsley, Ross, 2023. "Consumer-Driven racial stigmatization: The moderating role of race in online consumer-to-consumer reviews," Journal of Business Research, Elsevier, vol. 157(C).
- John Hulland & Jeff Miller, 2018. "“Keep on Turkin’”?," Journal of the Academy of Marketing Science, Springer, vol. 46(5), pages 789-794, September.
- repec:spo:wpmain:info:hdl:2441/1q24hpq2919to8ct061g8p33kn is not listed on IDEAS
- Robert Cialdini & Yexin Jessica Li & Adriana Samper & Ned Wellman, 2021. "How Bad Apples Promote Bad Barrels: Unethical Leader Behavior and the Selective Attrition Effect," Journal of Business Ethics, Springer, vol. 168(4), pages 861-880, February.
- Cook, Nikolai & Heyes, Anthony, 2022.
"Pollution pictures: Psychological exposure to pollution impacts worker productivity in a large-scale field experiment,"
Journal of Environmental Economics and Management, Elsevier, vol. 114(C).
- Nikolai Cook, Anthony Heyes, 2022. "Pollution Pictures: Psychological Exposure to Pollution Impacts Worker Productivity in a Large-scale Field Experiment," LCERPA Working Papers bm0129, Laurier Centre for Economic Research and Policy Analysis, revised 2022.
- Jerome K. Vanclay, 2012. "Impact factor: outdated artefact or stepping-stone to journal certification?," Scientometrics, Springer;Akadémiai Kiadó, vol. 92(2), pages 211-238, August.
- Pollock, Neil & D’Adderio, Luciana, 2012. "Give me a two-by-two matrix and I will create the market: Rankings, graphic visualisations and sociomateriality," Accounting, Organizations and Society, Elsevier, vol. 37(8), pages 565-586.
- Kutaula, Smirti & Gillani, Alvina & Leonidou, Leonidas C. & Christodoulides, Paul, 2022. "Integrating fair trade with circular economy: Personality traits, consumer engagement, and ethically-minded behavior," Journal of Business Research, Elsevier, vol. 144(C), pages 1087-1102.
- Gendron, Yves, 2015. "Accounting academia and the threat of the paying-off mentality," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 26(C), pages 168-176.
- Sophie Cockcroft & Mark Russell, 2018. "Big Data Opportunities for Accounting and Finance Practice and Research," Australian Accounting Review, CPA Australia, vol. 28(3), pages 323-333, September.
- Michael J. Weir & Thomas W. Sproul, 2019. "Identifying Drivers of Genetically Modified Seafood Demand: Evidence from a Choice Experiment," Sustainability, MDPI, vol. 11(14), pages 1-21, July.
- Faulconbridge, James R. & Muzio, Daniel, 2021. "Valuation devices and the dynamic legitimacy-performativity nexus: The case of PEP in the English legal profession," Accounting, Organizations and Society, Elsevier, vol. 91(C).
- Tharp, Derek, 2022. "Initial Financial Plan Price and Perceived Value of Ongoing Financial Planning Services," SocArXiv gxbka, Center for Open Science.
- Saul Estrin & Susanna Khavul & Mike Wright, 2022.
"Soft and hard information in equity crowdfunding: network effects in the digitalization of entrepreneurial finance,"
Small Business Economics, Springer, vol. 58(4), pages 1761-1781, April.
- Estrin, Saul & Khavul, Susanna & Wright, Mike, 2022. "Soft and hard information in equity crowdfunding: network effects in the digitalization of entrepreneurial finance," LSE Research Online Documents on Economics 109808, London School of Economics and Political Science, LSE Library.
- repec:hal:journl:hal-00782455 is not listed on IDEAS
- repec:spo:wpmain:info:hdl:2441/5fb16v625i8vdbgdiskfbht5i5 is not listed on IDEAS
- Power, Sean Bradley & Brennan, Niamh M., 2022. "Accounting as a dehumanizing force in colonial rhetoric: Quantifying native peoples in annual reports," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 87(C).
- Järvenpää, Marko & Hoque, Zahirul & Mättö, Toni & Rautiainen, Antti, 2023. "Controllers’ role in managerial sensemaking and information trust building in a business intelligence environment," International Journal of Accounting Information Systems, Elsevier, vol. 50(C).
- Yi Luo & Steven E. Salterio, 2022. "The Effect of Gender on Investors’ Judgments and Decision-Making," Journal of Business Ethics, Springer, vol. 179(1), pages 237-258, August.
More about this item
Keywords
Crowd rating; Ranking; Rank-coherence; Customer satisfaction; Tourism;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:soinre:v:173:y:2024:i:1:d:10.1007_s11205-020-02581-8. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.