An applied stochastic model of the quality–quantity trade-off in the public health care sector
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Volume (Year): 43 (2009)
Issue (Month): 2 (March)
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- Babakus, Emin & Boller, Gregory W., 1992. "An empirical assessment of the SERVQUAL scale," Journal of Business Research, Elsevier, vol. 24(3), pages 253-268, May.
- Tanzi, Vito, 2000. "The role of the State and the quality of the public sector," Revista CEPAL, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), August.
- Duncombe, William & Miner, Jerry & Ruggiero, John, 1997. " Empirical Evaluation of Bureaucratic Models of Inefficiency," Public Choice, Springer, vol. 93(1-2), pages 1-18, October.
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