IDEAS home Printed from https://ideas.repec.org/a/spr/opmare/v16y2023i1d10.1007_s12063-022-00307-2.html
   My bibliography  Save this article

Expectations of manufacturing companies regarding future priorities of improvement actions taken by their suppliers

Author

Listed:
  • Maciej Urbaniak

    (University of Lodz)

  • Piotr Rogala

    (Wroclaw University of Economics and Business)

  • Piotr Kafel

    (Cracow University of Economics)

Abstract

Purpose The paper concerns supply chains. It aims to identify the essential improvement actions that manufacturing companies expect their suppliers to take in the future rather than selection requirements already used in the assessment process. Within those improvement actions, the goal is to determine whether the size and management methods used in assessing companies affect these future expectations. Design/methodology/approach: Hypotheses were developed regarding the expectations of manufacturing companies and the factors influencing these expectations. Data collected from 118 companies from the Polish automotive, metal and chemical sectors were used to verify them. For this purpose, the U-Mann Whitney test was applied. Findings Manufacturing companies expect their suppliers to improve: (1) products, (2) processes, (3) organization management, (4) communication and (5) relationship, with the most important thing for them is the improvement of products and processes. It was found that the expectations regarding the contributors are influenced by whether the manufacturing company is a large or small enterprise or it uses or not the Toyota Production System. Lean Management and the ISO 14,001 Environmental Management System do not translate into these expectations. Originality/value : The article gives a new look at shaping relations between suppliers and customers in supply chains. Unlike most of the research to date, it does not concern the requirements that suppliers should meet at a given moment but focuses on the improvement actions they should undertake in the future. This paper adds important detail to understanding cooperation in B2B relations.

Suggested Citation

  • Maciej Urbaniak & Piotr Rogala & Piotr Kafel, 2023. "Expectations of manufacturing companies regarding future priorities of improvement actions taken by their suppliers," Operations Management Research, Springer, vol. 16(1), pages 296-310, March.
    • Handle: RePEc:spr:opmare:v:16:y:2023:i:1:d:10.1007_s12063-022-00307-2
    DOI: 10.1007/s12063-022-00307-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12063-022-00307-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12063-022-00307-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Araz, Ceyhun & Ozkarahan, Irem, 2007. "Supplier evaluation and management system for strategic sourcing based on a new multicriteria sorting procedure," International Journal of Production Economics, Elsevier, vol. 106(2), pages 585-606, April.
    2. Neelam Singh, 2014. "Automotive Industry Response to Its Global QMS Standard ISO/TS-16949," India Studies in Business and Economics, in: Keshab Das (ed.), Globalization and Standards, edition 127, chapter 6, pages 121-142, Springer.
    3. Lou, Zhukun & Ye, Ailin & Mao, Jinye & Zhang, Chuan, 2022. "Supplier selection, control mechanisms, and firm innovation: Configuration analysis based on fsQCA," Journal of Business Research, Elsevier, vol. 139(C), pages 81-89.
    4. Dou, Yijie & Zhu, Qinghua & Sarkis, Joseph, 2014. "Evaluating green supplier development programs with a grey-analytical network process-based methodology," European Journal of Operational Research, Elsevier, vol. 233(2), pages 420-431.
    5. Shin, Nina & Park, Sangwook, 2021. "Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective," Journal of Business Research, Elsevier, vol. 122(C), pages 1-13.
    6. Dominik Zimon, 2017. "An Influence Of Quality Management System For Improvement Of Logistics Supply," Working Papers 149/2017, Institute of Economic Research, revised May 2017.
    7. Kaur, Harpreet & Prakash Singh, Surya, 2021. "Multi-stage hybrid model for supplier selection and order allocation considering disruption risks and disruptive technologies," International Journal of Production Economics, Elsevier, vol. 231(C).
    8. Saccani, Nicola & Visintin, Filippo & Rapaccini, Mario, 2014. "Investigating the linkages between service types and supplier relationships in servitized environments," International Journal of Production Economics, Elsevier, vol. 149(C), pages 226-238.
    9. Prasad, Shiva H C & Kamath, Giridhar B & Barkur, Gopalkrishna & Naik, Rakesh, 2016. "Does supplier evaluation impact process improvement?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(3), pages 708-731.
    10. Dorothée Baumann-Pauly & Christopher Wickert & Laura Spence & Andreas Scherer, 2013. "Organizing Corporate Social Responsibility in Small and Large Firms: Size Matters," Journal of Business Ethics, Springer, vol. 115(4), pages 693-705, July.
    11. Lionel Dupont & Christophe Bernard & Faiza Hamdi & Faouzi Masmoudi, 2018. "Supplier selection under risk of delivery failure: a decision-support model considering managers’ risk sensitivity," International Journal of Production Research, Taylor & Francis Journals, vol. 56(3), pages 1054-1069, February.
    12. Dominik Zimon, 2017. "The influence of quality management systems for improvement of logistics supply in Poland," Oeconomia Copernicana, Institute of Economic Research, vol. 8(4), pages 643-655, December.
    13. Patrucco, Andrea S. & Moretto, Antonella & Knight, Louise, 2021. "Does relationship control hinder relationship commitment? The role of supplier performance measurement systems in construction infrastructure projects," International Journal of Production Economics, Elsevier, vol. 233(C).
    14. Wang, Yonggui & Zhang, Lu, 2021. "How customer entitlement influences supplier performance in B2B relationships in emerging economy? A moderated mediation model of institutional environments," Journal of Business Research, Elsevier, vol. 134(C), pages 689-700.
    15. Fan, Di & Xiao, Chengyong & Zhang, Xiao & Guo, Yujuan, 2021. "Gaining customer satisfaction through sustainable supplier development: The role of firm reputation and marketing communication," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
    16. Arimura, Toshi H. & Darnall, Nicole & Katayama, Hajime, 2011. "Is ISO 14001 a gateway to more advanced voluntary action? The case of green supply chain management," Journal of Environmental Economics and Management, Elsevier, vol. 61(2), pages 170-182, March.
    17. Mohammadivojdan, Roshanak & Merzifonluoglu, Yasemin & Geunes, Joseph, 2022. "Procurement portfolio planning for a newsvendor with supplier delivery uncertainty," European Journal of Operational Research, Elsevier, vol. 297(3), pages 917-929.
    18. Jayaram, Jayanth & Das, Ajay & Nicolae, Mariana, 2010. "Looking beyond the obvious: Unraveling the Toyota production system," International Journal of Production Economics, Elsevier, vol. 128(1), pages 280-291, November.
    19. Basu, Arnab & Jain, Tarun & Hazra, Jishnu, 2018. "Supplier selection under production learning and process improvements," International Journal of Production Economics, Elsevier, vol. 204(C), pages 411-420.
    20. Saghiri, Soroosh & Wilding, Richard, 2021. "On the effectiveness of supplier development programs: The role of supply-side moderators," Technovation, Elsevier, vol. 103(C).
    21. Jin Woong Kim & Young-Jin Ro, 2017. "The productivity spillover between SMEs and large firms in Korea," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 26(6), pages 997-1020.
    22. Usama Awan & Marlen Gabriele Arnold & Ismail Gölgeci, 2021. "Enhancing green product and process innovation: Towards an integrative framework of knowledge acquisition and environmental investment," Business Strategy and the Environment, Wiley Blackwell, vol. 30(2), pages 1283-1295, February.
    23. Hofer, Christian & Barker, Jordan & Eroglu, Cuneyt, 2021. "Interorganizational imitation in supply chain relationships: The case of inventory leanness," International Journal of Production Economics, Elsevier, vol. 236(C).
    24. Wong, Christina W.Y. & Wong, Chee Yew & Boon-itt, Sakun, 2020. "Environmental management systems, practices and outcomes: Differences in resource allocation between small and large firms," International Journal of Production Economics, Elsevier, vol. 228(C).
    25. Gligor, Dr David, 2020. "Birds of a feather: The impact of race on the supplier selection and evaluation process," International Journal of Production Economics, Elsevier, vol. 230(C).
    26. Luis Miguel Fonseca & José Pedro Domingues, 2018. "Exploratory Research of ISO 14001:2015 Transition among Portuguese Organizations," Sustainability, MDPI, vol. 10(3), pages 1-16, March.
    27. Zhan, Yuanzhu & Chung, Leanne & Lim, Ming K. & Ye, Fei & Kumar, Ajay & Tan, Kim Hua, 2021. "The impact of sustainability on supplier selection: A behavioural study," International Journal of Production Economics, Elsevier, vol. 236(C).
    28. Nikoofal, Mohammad E. & Gümüş, Mehmet, 2020. "Value of audit for supply chains with hidden action and information," European Journal of Operational Research, Elsevier, vol. 285(3), pages 902-915.
    29. Maestrini, Vieri & Luzzini, Davide & Maccarrone, Paolo & Caniato, Federico, 2017. "Supply chain performance measurement systems: A systematic review and research agenda," International Journal of Production Economics, Elsevier, vol. 183(PA), pages 299-315.
    30. Hosseini, Seyedmohsen & Morshedlou, Nazanin & Ivanov, Dmitry & Sarder, M.D. & Barker, Kash & Khaled, Abdullah Al, 2019. "Resilient supplier selection and optimal order allocation under disruption risks," International Journal of Production Economics, Elsevier, vol. 213(C), pages 124-137.
    31. Torabi, S.A. & Baghersad, M. & Mansouri, S.A., 2015. "Resilient supplier selection and order allocation under operational and disruption risks," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 79(C), pages 22-48.
    32. Chen, Hui & Jeter, Debra, 2008. "The Role of Auditing in Buyer-Supplier Relations," Journal of Contemporary Accounting and Economics, Elsevier, vol. 4(1), pages 1-17.
    33. Shnaiderman, Matan & Ben-Baruch, Liron, 2016. "Control and enforcement in order to increase supplier inventory in a JIT contract," European Journal of Operational Research, Elsevier, vol. 250(1), pages 143-154.
    34. Natalia Sytnik & Maryna Kravchenko, 2021. "Application of knowledge management tools: Comparative analysis of small, medium, and large enterprises," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 17(4), pages 121-156.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aida Rezaei & Amir Aghsami & Masoud Rabbani, 2021. "Supplier selection and order allocation model with disruption and environmental risks in centralized supply chain," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1036-1072, December.
    2. Antonio Zavala-Alcívar & María-José Verdecho & Juan-José Alfaro-Saiz, 2020. "A Conceptual Framework to Manage Resilience and Increase Sustainability in the Supply Chain," Sustainability, MDPI, vol. 12(16), pages 1-38, August.
    3. Ana Maria Corrales-Estrada & Loyda Lily Gómez-Santos & Cesar Augusto Bernal-Torres & Jaime Eric Rodriguez-López, 2021. "Sustainability and Resilience Organizational Capabilities to Enhance Business Continuity Management: A Literature Review," Sustainability, MDPI, vol. 13(15), pages 1-25, July.
    4. Sawik, Tadeusz, 2022. "Stochastic optimization of supply chain resilience under ripple effect: A COVID-19 pandemic related study," Omega, Elsevier, vol. 109(C).
    5. Guo, Yan & Yu, Xinning & Zhou, Caifeng & Lyu, Gaoyan, 2021. "Government subsidies for preventing supply disruption when the supplier has an outside option under competition," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 147(C).
    6. Dominik Zimon & Jonah Tyan & Robert Sroufe, 2019. "Implementing Sustainable Supply Chain Management: Reactive, Cooperative, and Dynamic Models," Sustainability, MDPI, vol. 11(24), pages 1-22, December.
    7. Seyedmohsen Hosseini & Dmitry Ivanov, 2022. "A new resilience measure for supply networks with the ripple effect considerations: a Bayesian network approach," Annals of Operations Research, Springer, vol. 319(1), pages 581-607, December.
    8. Patanjal Kumar & Sachin Kumar Mangla & Yigit Kazancoglu & Ali Emrouznejad, 2023. "A decision framework for incorporating the coordination and behavioural issues in sustainable supply chains in digital economy," Annals of Operations Research, Springer, vol. 326(2), pages 721-749, July.
    9. Zuzana VIRGLEROVÁ & Jaroslav BELÁS, Jr. & Katarzyna KURZEPA-DEDO & Tomáš KRULICKÝ, 2021. "Perceiving Of Legal Risk And The Role Of Public Sector In Smes Of V4 Countries," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2021(36), pages 181-195, June.
    10. Sawik, Tadeusz, 2021. "On the risk-averse selection of resilient multi-tier supply portfolio," Omega, Elsevier, vol. 101(C).
    11. David Aristei & Manuela Gallo, 2021. "The Role of External Support on the Implementation of Resource Efficiency Actions: Evidence from European Manufacturing Firms," Sustainability, MDPI, vol. 13(17), pages 1-21, August.
    12. Wu, Yang & Wang, Ziyang & Yao, Jianming & Guo, Haixiang, 2023. "Joint decision of order allocation and lending in the multi-supplier scenario purchase order financing," International Journal of Production Economics, Elsevier, vol. 255(C).
    13. Hu, Shaolong & Dong, Zhijie Sasha & Lev, Benjamin, 2022. "Supplier selection in disaster operations management: Review and research gap identification," Socio-Economic Planning Sciences, Elsevier, vol. 82(PB).
    14. Saheeb Ahmed Kayani & Salman Sagheer Warsi & Raja Awais Liaqait, 2023. "A Smart Decision Support Framework for Sustainable and Resilient Supplier Selection and Order Allocation in the Pharmaceutical Industry," Sustainability, MDPI, vol. 15(7), pages 1-30, March.
    15. Lima-Junior, Francisco Rodrigues & Carpinetti, Luiz Cesar Ribeiro, 2016. "Combining SCOR® model and fuzzy TOPSIS for supplier evaluation and management," International Journal of Production Economics, Elsevier, vol. 174(C), pages 128-141.
    16. Finger, Gustavo Strauch Wilin & Lima-Junior, Francisco Rodrigues, 2022. "A hesitant fuzzy linguistic QFD approach for formulating sustainable supplier development programs," International Journal of Production Economics, Elsevier, vol. 247(C).
    17. Maciej Urbaniak & Blanka Tundys & Magdalena Ankiel, 2021. "Expectations of Production Companies Operating in Poland towards Suppliers with Regards to Implementation of the Sustainability Concept," Sustainability, MDPI, vol. 13(16), pages 1-15, August.
    18. Hosseini, Seyedmohsen & Ivanov, Dmitry & Dolgui, Alexandre, 2019. "Review of quantitative methods for supply chain resilience analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 125(C), pages 285-307.
    19. Brusset, Xavier & Ivanov, Dmitry & Jebali, Aida & La Torre, Davide & Repetto, Marco, 2023. "A dynamic approach to supply chain reconfiguration and ripple effect analysis in an epidemic," International Journal of Production Economics, Elsevier, vol. 263(C).
    20. Kanokporn Kungwalsong & Chen-Yang Cheng & Chumpol Yuangyai & Udom Janjarassuk, 2021. "Two-Stage Stochastic Program for Supply Chain Network Design under Facility Disruptions," Sustainability, MDPI, vol. 13(5), pages 1-19, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opmare:v:16:y:2023:i:1:d:10.1007_s12063-022-00307-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.