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Analysis of the personal factors of the volunteers as mediators between the satisfaction and the permanence in employee volunteering

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Listed:
  • Oscar Licandro

    (Universidad CLAEH)

  • Stefanía Yapor

    (Universidad CLAEH)

  • Patricia Correa

    (Universidad CLAEH)

Abstract

Numerous studies have shown that there is a relationship between volunteers’ satisfaction and their permanence in volunteer activities over time. However, there is less knowledge about whether this relationship is mediated by personal factors of the volunteers. This document analyzes the potential mediating role of nine of these factors: gender, age, marital status, childbearing, educational level, adherence to a religion, position within the company, year in which they began to participate, and participation in other volunteer activities outside the company framework. The information provided by a non-probabilistic sample of 184 volunteers that participate in corporate volunteering activities implemented by 13 companies in Uruguay is considered. A structured questionnaire was used, which included 25 indicators on satisfaction and a general indicator on permanence. It was found that, with the exception of adherence to a religion, all the other factors considered mediate, to a greater or lesser extent, in the relationship between satisfaction and permanence. This relationship is stronger among men, youngsters, single people, less educated people, people with children, those who have a lower hierarchical position in the company, those who have participated in CV for less time, and those who carry out other volunteer activities outside the company. These results contribute to the theoretical discussion on the relationship between satisfaction and permanence in employee volunteering, while contributing to improve the management of this type of volunteering, since they constitute useful information for the design of segmented strategies for recruitment and retention of volunteers.

Suggested Citation

  • Oscar Licandro & Stefanía Yapor & Patricia Correa, 2022. "Analysis of the personal factors of the volunteers as mediators between the satisfaction and the permanence in employee volunteering," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(1), pages 127-151, March.
    • Handle: RePEc:spr:irpnmk:v:19:y:2022:i:1:d:10.1007_s12208-021-00299-y
    DOI: 10.1007/s12208-021-00299-y
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    References listed on IDEAS

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    1. Oscar D. Licandro, 2019. "Estudio de las motivaciones de los voluntarios corporativos mediante pregunta abierta," Estudios Gerenciales, Universidad Icesi, vol. 35(150), pages 70-80, March.
    2. Cuskelly, Graham & Boag, Alistair, 2001. "Organisational Commitment as a Predictor of Committee Member Turnover among Volunteer Sport Administrators: Results of a Time-Lagged Study," Sport Management Review, Elsevier, vol. 4(1), pages 65-86, May.
    3. Christian Lorenz & Gian-Claudio Gentile & Theo Wehner, 2011. "How, why, and to what end? Corporate volunteering as corporate social performance," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 4(2), pages 183-205.
    4. Graham Cuskelly & Alistair Boag, 2001. "Organisational Commitment as a Predictor of Committee Member Turnover among Volunteer Sport Administrators: Results of a Time-Lagged Study," Sport Management Review, Taylor & Francis Journals, vol. 4(1), pages 65-86, January.
    5. Mary Runte & Debra Z. Basil, 2011. "Personal and corporate volunteerism: employee motivations," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 4(2), pages 133-145.
    6. Heetae Cho & Zi’En Wong & Weisheng Chiu, 2020. "The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers," SAGE Open, , vol. 10(2), pages 21582440209, May.
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    Cited by:

    1. Soraia Cruz & Marisa Roriz Ferreira & Ana Borges & Beatriz Casais, 2023. "Barriers to volunteering in the field of intellectual disability: a cluster analysis," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 20(2), pages 341-366, June.

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