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A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making

Author

Listed:
  • Efraim Turban

    (National Sun Yat-sen University)

  • Ting-Peng Liang

    (National Sun Yat-sen University
    City University of Hong Kong)

  • Shelly P. J. Wu

    (National Sun Yat-sen University)

Abstract

Decision making in virtual teams is gaining momentum due to globalization, mobility of employees, and the need for collective and rapid decision making by members who are in different locations. These factors resulted in a proliferation of virtual team software support tools for decision making, the latest of which is social software (also known as collaboration 2.0), which includes tools such as wikis, blogs, microblogs, discussion forums, and social networking platforms. This paper describes the potential use of collaboration 2.0 software for improving the process and the specific tasks in virtual group decision making. The paper proposes a framework for exploring the fitness between social software and the major activities in the group decision making process and how such tools can be successfully adopted. Specifically, we use a fit-viability model to help assessing whether social software fit a decision task and what organizational factors are important for such tools to be effective. Representative research issues related to the use of such tools are also presented.

Suggested Citation

  • Efraim Turban & Ting-Peng Liang & Shelly P. J. Wu, 2011. "A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making," Group Decision and Negotiation, Springer, vol. 20(2), pages 137-154, March.
    • Handle: RePEc:spr:grdene:v:20:y:2011:i:2:d:10.1007_s10726-010-9215-5
    DOI: 10.1007/s10726-010-9215-5
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    References listed on IDEAS

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    1. Theresa M. Welbourne & Manuela Pardo-del-Val, 2009. "Relational Capital: Strategic Advantage for Small and Medium-Size Enterprises (SMEs) Through Negotiation and Collaboration," Group Decision and Negotiation, Springer, vol. 18(5), pages 483-497, September.
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    Cited by:

    1. Thomas A. O’Neill & Samantha E. Hancock & Katarina Zivkov & Nicole L. Larson & Stephanie J. Law, 2016. "Team Decision Making in Virtual and Face-to-Face Environments," Group Decision and Negotiation, Springer, vol. 25(5), pages 995-1020, September.
    2. Nelson Baloian & Gustavo Zurita, 2016. "Achieving better usability of software supporting learning activities of large groups," Information Systems Frontiers, Springer, vol. 18(1), pages 125-144, February.
    3. Ricardo J. G. Mateus & João C. Bana e Costa & Pedro Verga Matos, 2017. "Supporting Multicriteria Group Decisions with MACBETH Tools: Selection of Sustainable Brownfield Redevelopment Actions," Group Decision and Negotiation, Springer, vol. 26(3), pages 495-521, May.
    4. Yong Xie & Hongwei Wang, 2014. "A Group Cooperative Decision Support System Based on Extended Contract Net," Group Decision and Negotiation, Springer, vol. 23(5), pages 1191-1217, September.
    5. Al-Alawi, Baha M. & Coker, Alexander D., 2018. "Multi-criteria decision support system with negotiation process for vehicle technology selection," Energy, Elsevier, vol. 157(C), pages 278-296.
    6. Md. Alamgir Hossain & Minho Kim, 2020. "A Comprehensive Study on Social Commerce in Social Networking Sites," SAGE Open, , vol. 10(2), pages 21582440209, June.

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