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Trivago Flowlab – a Case Study on how to Improve Employees’ Well-Being in a Corporate Environment

Author

Listed:
  • Kai Ludwigs

    (Happiness Research Organisation)

  • Philipp Haese

    (trivago N.V)

  • Kirill Sivy

    (trivago N.V)

  • Sören Weber

    (trivago N.V)

  • Rolf Schrömgens

    (trivago N.V)

Abstract

This study outlines a company-run well-being program and an experiment to evaluate its effects. In a young, middle-sized company we ran a randomized controlled experiment with 253 employees (130 experimental group, 123 control group) participating in a six-week program (“flowlab”). Both groups were surveyed through an app at four points in time about their subjective perception of metrics related to the program’s potential outcomes and related factors. Additionally, some participants in both groups provided hair samples to measure their stress based on their cortisol levels. The “flowlab” aims at improving participants’ sleep quality, mindfulness and ability to focus through the introduction of a series of synergistic habits, which in turn are expected to lead to increased chances of experiencing flow states and ultimately higher well-being. It is delivered through a combination of workshops, digital content and daily “nudges” which facilitate habit formation. The experimental group showed significant positive differences to the control group for subjective levels of sleep quality, mindfulness, flow, well-being at work, happiness, life satisfaction, work commitment, corporate appreciation and inter-department cooperation.

Suggested Citation

  • Kai Ludwigs & Philipp Haese & Kirill Sivy & Sören Weber & Rolf Schrömgens, 2020. "Trivago Flowlab – a Case Study on how to Improve Employees’ Well-Being in a Corporate Environment," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 15(5), pages 1353-1374, November.
    • Handle: RePEc:spr:ariqol:v:15:y:2020:i:5:d:10.1007_s11482-019-09736-x
    DOI: 10.1007/s11482-019-09736-x
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    References listed on IDEAS

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    1. Frijters, Paul, 2000. "Do individuals try to maximize general satisfaction?," Journal of Economic Psychology, Elsevier, vol. 21(3), pages 281-304, June.
    2. Andrew J. Oswald & Eugenio Proto & Daniel Sgroi, 2015. "Happiness and Productivity," Journal of Labor Economics, University of Chicago Press, vol. 33(4), pages 789-822.
    3. Ed Diener & Derrick Wirtz & William Tov & Chu Kim-Prieto & Dong-won Choi & Shigehiro Oishi & Robert Biswas-Diener, 2010. "New Well-being Measures: Short Scales to Assess Flourishing and Positive and Negative Feelings," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 97(2), pages 143-156, June.
    4. Kathryn Page & Dianne Vella-Brodrick, 2013. "The Working for Wellness Program: RCT of an Employee Well-Being Intervention," Journal of Happiness Studies, Springer, vol. 14(3), pages 1007-1031, June.
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