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Corporate Social Responsibility and Social Dialogue in Human Resources Management in the Banking Sector in Greece: A Case Study of Elder Bank Employees

Author

Listed:
  • Miltiadis Staboulis

    (University of Macedonia, Greece)

  • Grigoris Zarotiadis

    (Aristotle University of Thessaloniki, Greece)

Abstract

Corporate Social Responsibility constitutes a powerful tool for Greek Banks for the development and formulation of their public image. However, many times this does not conform to socially accepted practices in the management of their human resources. In this current phase of economic crisis and restructuring in the banking sector some crucial issues have emerged. A major one is the problem of supporting and encouraging the employment of elder employees in a framework of practices, principles and values, which embed internationally accepted standards emanating from CSR and HR management. Balancing the public image of banks in relation to a difficult social reality regarding the issue of elder bank employees goes through the formulation of a consultation and social dialogue system including all social factors involved. In this article we propose the development of a structured system for public consultation and social dialogue based on primary research on a weighted sample of elder employees and managers of banks, as well as trade unions heads. This system will comprehensively address the issue of active ageing in the banking sector by proposing effective actions and solutions per policy area: awareness, using awareness indicators, maintaining employment and supporting career pathways, combating stereotypes related to age, etc. The proposed consultation system aims to increase transparency, collegiality and quality in decision making processes. The consultation system is governed by general principles, stages, fields and levels of social dialogue and takes into account the conditions for the development of social dialogue mechanism. The authors believe that the system proposed is also applicable in other branches (provided necessary adaptations are made); therefore it provides a useful tool for applying a policy dealing with worsening labour relations in the context of current circumstances

Suggested Citation

  • Miltiadis Staboulis & Grigoris Zarotiadis, 2015. "Corporate Social Responsibility and Social Dialogue in Human Resources Management in the Banking Sector in Greece: A Case Study of Elder Bank Employees," South-Eastern Europe Journal of Economics, Association of Economic Universities of South and Eastern Europe and the Black Sea Region, vol. 13(2), pages 135-156.
    • Handle: RePEc:seb:journl:v:13:y:2015:i:2:p:135-156
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    References listed on IDEAS

    as
    1. Harwood, Ian & Humby, Stuart & Harwood, Audrey, 2011. "On the resilience of Corporate Social Responsibility," European Management Journal, Elsevier, vol. 29(4), pages 283-290, August.
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    More about this item

    Keywords

    Corporate Social Responsibility; HR Management; Active Ageing; Social Dialogue;
    All these keywords.

    JEL classification:

    • J52 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Dispute Resolution: Strikes, Arbitration, and Mediation
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • J71 - Labor and Demographic Economics - - Labor Discrimination - - - Hiring and Firing

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