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Does Applying a Circular Business Model Lead to Organizational Resilience? Mediating Effects of Industry 4.0 and Customers Integration

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  • Ana Beatriz Lopes de Sousa Jabbour

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School)

  • H. Latan
  • C.J. Chiappetta Jabbour
  • B.M.R.P. Seles

Abstract

This article presents groundbreaking research that analyses the direct relationship between the adoption of circular economy business models and organizational resilience. In addition, the research model tests the mediating effects of both the adoption of Industry 4.0 technologies and customer integration initiatives on that relationship. The data used was collected from manufacturing companies operating in an emerging market and was analyzed using covariance structure analysis. The research hypotheses were confirmed, supporting the assumption that adopting a circular economy model enhances organizational resilience. Industry 4.0 technologies and customer integration initiatives are shown to be sources of dynamic capabilities that enable firms to recognize and adapt to market opportunities and threats, and to prepare resources accordingly to achieve resilience by means of business circularity. \textcopyright 2023 Elsevier Inc.

Suggested Citation

  • Ana Beatriz Lopes de Sousa Jabbour & H. Latan & C.J. Chiappetta Jabbour & B.M.R.P. Seles, 2023. "Does Applying a Circular Business Model Lead to Organizational Resilience? Mediating Effects of Industry 4.0 and Customers Integration," Post-Print hal-04276026, HAL.
    • Handle: RePEc:hal:journl:hal-04276026
    DOI: 10.1016/j.techfore.2023.122672
    Note: View the original document on HAL open archive server: https://normandie-univ.hal.science/hal-04276026v1
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    References listed on IDEAS

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    1. Rajput, Shubhangini & Singh, Surya Prakash, 2019. "Connecting circular economy and industry 4.0," International Journal of Information Management, Elsevier, vol. 49(C), pages 98-113.
    2. Steve Kennedy & Martina K. Linnenluecke, 2022. "Circular economy and resilience: A research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 31(6), pages 2754-2765, September.
    3. Arpita Chari & Denis Niedenzu & Mélanie Despeisse & Carla Gonçalves Machado & João Domingues Azevedo & Rui Boavida‐Dias & Björn Johansson, 2022. "Dynamic capabilities for circular manufacturing supply chains—Exploring the role of Industry 4.0 and resilience," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2500-2517, July.
    4. Harwood, Ian & Humby, Stuart & Harwood, Audrey, 2011. "On the resilience of Corporate Social Responsibility," European Management Journal, Elsevier, vol. 29(4), pages 283-290, August.
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    Cited by:

    1. Francisco Gustavo Bautista Carrillo & Daniel Arias-Aranda, 2025. "Technological Adoption Sequences and Sustainable Innovation Performance: A Longitudinal Analysis of Optimal Pathways," Sustainability, MDPI, vol. 17(13), pages 1-24, June.
    2. Sławomir Zapłata & Magdalena Muradin & Patryk Feliczek & Joanna Katarzyna Banach & Kacper Sieciński, 2024. "Organizational Resilience Opacity in the Prism of Circular Strategy—Metal Industry Manufacturing Practice," Sustainability, MDPI, vol. 16(23), pages 1-20, November.
    3. Truant, Elisa & Giordino, Daniele & Borlatto, Edoardo & Bhatia, Meena, 2024. "Drivers and barriers of smart technologies for circular economy: Leveraging smart circular economy implementation to nurture companies' performance," Technological Forecasting and Social Change, Elsevier, vol. 198(C).

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