IDEAS home Printed from https://ideas.repec.org/a/sae/woemps/v37y2023i2p449-466.html

Managing Health and Well-Being in SMEs through an Adviceline: A Typology of Managerial Behaviours

Author

Listed:
  • Raffaella Valsecchi

    (Brunel University London, UK)

  • Neil Anderson

    (University of Bradford, UK)

  • Maria Elisavet Balta

    (University of Kent, UK)

  • John Harrison

    (Devon and Cornwall Police, UK)

Abstract

Despite evidence supporting the application of health and well-being policies and practices in the workplace, small and medium-sized enterprises (SMEs) still struggle to manage health at work. To address this gap, this research explores the role of a new occupational health (OH) adviceline assisting and managing health at work within SMEs. From our qualitative data we develop a typology of managerial response patterns, which can be summarised into four behavioural types: business case behaviour, social model behaviour, protective behaviour, and avoidant behaviour. The study posits that both the business case and the social justice arguments need to be acknowledged while implementing and managing health and well-being initiatives in SMEs. However, the combination of these two models is very difficult to achieve, and in addition to an OH adviceline, other interventions need to be implemented to support SMEs.

Suggested Citation

  • Raffaella Valsecchi & Neil Anderson & Maria Elisavet Balta & John Harrison, 2023. "Managing Health and Well-Being in SMEs through an Adviceline: A Typology of Managerial Behaviours," Work, Employment & Society, British Sociological Association, vol. 37(2), pages 449-466, April.
    • Handle: RePEc:sae:woemps:v:37:y:2023:i:2:p:449-466
    DOI: 10.1177/09500170211015113
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/09500170211015113
    Download Restriction: no
    File URL: https://libkey.io/10.1177/09500170211015113?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Shalene Werth, 2015. "Managerial attitudes: Influences on workforce outcomes for working women with chronic illness," The Economic and Labour Relations Review, , vol. 26(2), pages 296-313, June.
    2. Alan Carsrud & Malin Brännback, 2011. "Entrepreneurial Motivations: What Do We Still Need to Know?," Journal of Small Business Management, Taylor & Francis Journals, vol. 49(1), pages 9-26, January.
    3. Fiona Cocker & Angela Martin & Jenn Scott & Alison Venn & Kristy Sanderson, 2013. "Psychological Distress, Related Work Attendance, and Productivity Loss in Small-to-Medium Enterprise Owner/Managers," IJERPH, MDPI, vol. 10(10), pages 1-21, October.
    4. Deborah Foster & Peter Scott, 2015. "Nobody's responsibility: the precarious position of disabled employees in the UK workplace," Industrial Relations Journal, Wiley Blackwell, vol. 46(4), pages 328-343, July.
    5. Mick Marchington & Jane Suter, 2013. "Where Informality Really Matters: Patterns of Employee Involvement and Participation (EIP) in a Non-Union Firm," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52, pages 284-313, January.
    6. Ramona K. Zachary & Chandra S. Mishra, 2010. "Entrepreneurship Research Today and Beyond: Hidden in Plain Sight!," Journal of Small Business Management, Taylor & Francis Journals, vol. 48(4), pages 471-474, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Charles Umney & Nicky Shaw & Simon Williams, 2026. "What Does it Mean to be Passionate about Your Job? Three Meanings of ‘Collectively Oriented Passion’ in UK Pubs," Work, Employment & Society, British Sociological Association, vol. 40(1), pages 153-174, February.
    2. Lia Tirabeni, 2024. "Bounded Well-Being: Designing Technologies for Workers’ Well-Being in Corporate Programmes," Work, Employment & Society, British Sociological Association, vol. 38(6), pages 1506-1527, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ratan J. S. Dheer & Aycan Kara, 2024. "Immigrants’ entrepreneurial intentions: acculturation-based socio-psychological lens," International Entrepreneurship and Management Journal, Springer, vol. 20(4), pages 2979-2999, December.
    2. Nigel Lloyd & Nigel Smeeton & Imogen Freethy & Julia Jones & Wendy Wills & Abi Dennington-Price & John Jackson & Katherine Brown, 2025. "Workplace Health and Wellbeing in Small and Medium Sized Enterprises (SMEs): A Mixed Methods Evaluation of Provision and Support Uptake," IJERPH, MDPI, vol. 22(1), pages 1-44, January.
    3. Zhiyang Liu & Guixing Wu, 2022. "Gendered motives towards hybrid entrepreneurial intentions: Empirical evidence from China," International Studies of Economics, John Wiley & Sons, vol. 17(1), pages 36-64, June.
    4. Justin R. Hall & Selen Savas-Hall & Eric H. Shaw, 2023. "A deductive approach to a systematic review of entrepreneurship literature," Management Review Quarterly, Springer, vol. 73(3), pages 987-1016, September.
    5. Marco Caliendo & Alexander S. Kritikos & Claudia Stier, 2023. "The influence of start-up motivation on entrepreneurial performance," Small Business Economics, Springer, vol. 61(3), pages 869-889, October.
    6. Laura Good & Rae Cooper, 2016. "‘But It's Your Job To Be Friendly’: Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector," Gender, Work and Organization, Wiley Blackwell, vol. 23(5), pages 447-469, September.
    7. Noorain Mohd Nordin & Wei-Loon Koe, 2024. "Institutions and Sustainability Entrepreneurship in SMEs: A Conceptual Model," Information Management and Business Review, AMH International, vol. 16(2), pages 1-8.
    8. Lavanya Vijayasingham & Uma Jogulu & Pascale Allotey, 2018. "Enriching the Organizational Context of Chronic Illness Experience Through an Ethics of Care Perspective," Journal of Business Ethics, Springer, vol. 153(1), pages 29-40, November.
    9. Katherine Sang & Thomas Calvard & Jennifer Remnant, 2022. "Disability and Academic Careers: Using the Social Relational Model to Reveal the Role of Human Resource Management Practices in Creating Disability," Work, Employment & Society, British Sociological Association, vol. 36(4), pages 722-740, August.
    10. Ivana Zilic & Helen LaVan, 2020. "Arbitration of accommodation in US workplaces: employee, stakeholder and human resources characteristics," Industrial Relations Journal, Wiley Blackwell, vol. 51(5), pages 454-473, September.
    11. Ilyasse Ech-Chafi & EL Hassane AIT ALI, 2024. "Causes and consequences of corporate failure in Morocco: A state of the art [Causes et conséquences de la défaillance des entreprises marocaines : Un état de l’art]," Post-Print hal-04804340, HAL.
    12. Lars Jonsson, 2025. "Is the Position of Power More Relevant than Gender for Commercialization of Research? An Explorative Longitudinal Study over 21 Years," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(3), pages 12048-12077, September.
    13. Dan Xu & Chiawen Lee, 2025. "Mechanisms Linking Restaurant Entrepreneurship Education to Graduating Hospitality Students’ Entrepreneurial Intentions: Validating the Theory of Planned Behavior," SAGE Open, , vol. 15(1), pages 21582440251, March.
    14. Budd, John W. & Johnstone, Stewart & Lamare, J. Ryan, 2023. "Never ‘one-size-fits-all’ Mick Marchington's unique voice on voice, from micro-level informality to macro-level turbulence," LSE Research Online Documents on Economics 125304, London School of Economics and Political Science, LSE Library.
    15. Jing Zhao & Lin Zhao & Kim Mee Chong & Mehrunishah Begum Bt YPS Bathusha Hamid & Muhamad Zulkiflee Osman, 2025. "Entrepreneurial intention among university students in the digital economy: the mediating role of alertness and the moderating effect of motivation," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-10, December.
    16. Yun Chen & Rui Zhou & Yuan Zhou, 2022. "Analysis of Critical Factors for the Entrepreneurship in Industries of the Future Based on DEMATEL-ISM Approach," Sustainability, MDPI, vol. 14(24), pages 1-21, December.
    17. Tuyen Thi Kim Dinh & Trang Duong Thuy Mai & Linh Thi Thuy Ly & Minh Pham, 2025. "Autonomy in the relationship between education and entrepreneurial intentions of female students," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 15(2), pages 152-169.
    18. Baser Narayan & Rajyaguru Nirali Degda & Kumar Anuj, 2025. "Factors Affecting Entrepreneurial Intentions Behind Impact-Driven Sustainable Ventures," Folia Oeconomica Stetinensia, Sciendo, vol. 25(1), pages 48-72.
    19. Deborah Foster & Peter Scott, 2015. "Nobody's responsibility: the precarious position of disabled employees in the UK workplace," Industrial Relations Journal, Wiley Blackwell, vol. 46(4), pages 328-343, July.
    20. Clinton, Eric & Uddin Ahmed, Farhad & Lyons, Roisin & O’Gorman, Colm, 2024. "The drivers of family business succession intentions of daughters and the moderating effects of national gender inequality," Journal of Business Research, Elsevier, vol. 184(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:woemps:v:37:y:2023:i:2:p:449-466. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.britsoc.co.uk/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.