IDEAS home Printed from https://ideas.repec.org/a/sae/vision/v28y2024i1p19-34.html

Metaverse in the Virtual Workplace

Author

Listed:
  • Tereza Šímová
  • Kristýna Zychová
  • Martina Fejfarová

Abstract

The emergence of digital technologies has significantly transformed the workplace by enhancing productivity and improving employee wellbeing. One of the latest technological advancements in the workplace is the metaverse, which has tremendous potential to facilitate collaboration in virtual teams. In this study, we conducted a comprehensive bibliometric analysis to identify core research themes on applying metaverse in the workplace. Our findings reveal core themes, including an avatar, computer graphics, immersion, virtual world and virtual reality. We also developed a theoretical and conceptual framework to define a metaverse in the workplace, which includes individual, team and organizational factors as well as contextual moderators that influence its implementation. Finally, we propose a definition of a metaverse in the workplace as a 3D virtual immersive environment where employees interact with each other using their avatar identities, perform work tasks, and have autonomy and opportunities for creativity. Our study contributes to the growing body of research on the practical applications of a metaverse in the workplace. It highlights the importance of considering various factors for its successful implementation.

Suggested Citation

  • Tereza Šímová & Kristýna Zychová & Martina Fejfarová, 2024. "Metaverse in the Virtual Workplace," Vision, , vol. 28(1), pages 19-34, February.
    • Handle: RePEc:sae:vision:v:28:y:2024:i:1:p:19-34
    DOI: 10.1177/09722629231168690
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/09722629231168690
    Download Restriction: no
    File URL: https://libkey.io/10.1177/09722629231168690?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hoyer, Wayne D. & Kroschke, Mirja & Schmitt, Bernd & Kraume, Karsten & Shankar, Venkatesh, 2020. "Transforming the Customer Experience Through New Technologies," Journal of Interactive Marketing, Elsevier, vol. 51(C), pages 57-71.
    2. Aria, Massimo & Cuccurullo, Corrado, 2017. "bibliometrix: An R-tool for comprehensive science mapping analysis," Journal of Informetrics, Elsevier, vol. 11(4), pages 959-975.
    3. M.J. Cobo & A.G. López‐Herrera & E. Herrera‐Viedma & F. Herrera, 2011. "Science mapping software tools: Review, analysis, and cooperative study among tools," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 62(7), pages 1382-1402, July.
    4. Bach Q. Ho & Mai Otsuki & Yusuke Kishita & Maiko Kobayakawa & Kentaro Watanabe, 2022. "Human Augmentation Technologies for Employee Well-Being: A Research and Development Agenda," IJERPH, MDPI, vol. 19(3), pages 1-20, January.
    5. Sang-Gun Lee & Silvana Trimi & Won Byun & Mincheol Kang, 2011. "Innovation and imitation effects in Metaverse service adoption," Service Business, Springer;Pan-Pacific Business Association, vol. 5(2), pages 155-172, June.
    6. Jimenez, Alfredo & Boehe, Dirk M. & Taras, Vasyl & Caprar, Dan V., 2017. "Working Across Boundaries: Current and Future Perspectives on Global Virtual Teams," Journal of International Management, Elsevier, vol. 23(4), pages 341-349.
    7. Lionel P. Robert & Sangseok You, 2018. "Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(4), pages 503-513, April.
    8. Sirkka L. Jarvenpaa & Dorothy E. Leidner, 1999. "Communication and Trust in Global Virtual Teams," Organization Science, INFORMS, vol. 10(6), pages 791-815, December.
    9. Andrew Hudson-Smith, 2022. "Incoming Metaverses: Digital Mirrors for Urban Planning," Urban Planning, Cogitatio Press, vol. 7(2), pages 343-354.
    10. Vivek Kumar Singh & Prashasti Singh & Mousumi Karmakar & Jacqueline Leta & Philipp Mayr, 2021. "The journal coverage of Web of Science, Scopus and Dimensions: A comparative analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(6), pages 5113-5142, June.
    11. M.J. Cobo & A.G. López-Herrera & E. Herrera-Viedma & F. Herrera, 2011. "Science mapping software tools: Review, analysis, and cooperative study among tools," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 62(7), pages 1382-1402, July.
    12. Davison, Robert M., 2020. "The Transformative Potential of Disruptions: A Viewpoint," International Journal of Information Management, Elsevier, vol. 55(C).
    13. Hyoung-Yong Choi, 2022. "Working in the Metaverse: Does Telework in a Metaverse Office Have the Potential to Reduce Population Pressure in Megacities? Evidence from Young Adults in Seoul, South Korea," Sustainability, MDPI, vol. 14(6), pages 1-17, March.
    14. Massimo Aria & Michelangelo Misuraca & Maria Spano, 2020. "Mapping the Evolution of Social Research and Data Science on 30 Years of Social Indicators Research," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(3), pages 803-831, June.
    15. Andrew Hudson-Smith, 2022. "Incoming Metaverses: Digital Mirrors for Urban Planning," Urban Planning, Cogitatio Press, vol. 7(2), pages 343-354.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rocco Mazza & Roberta Pace & Anna Paterno, 2023. "Themes and policies on population ageing: a bibliometric approach," RIEDS - Rivista Italiana di Economia, Demografia e Statistica - The Italian Journal of Economic, Demographic and Statistical Studies, SIEDS Societa' Italiana di Economia Demografia e Statistica, vol. 77(2), pages 33-43, April-Jun.
    2. Jeffrey Muldoon & Younggeun Lee & Eric W. Liguori & Saumyaranjan Sahoo & Satish Kumar, 2024. "Mapping the entrepreneurship ecosystem scholarship: current state and future directions," International Entrepreneurship and Management Journal, Springer, vol. 20(4), pages 3035-3080, December.
    3. Yijie Dong & Danyang Li, 2023. "Gender representation in textbooks: a bibliometric study," Scientometrics, Springer;Akadémiai Kiadó, vol. 128(11), pages 5969-6001, November.
    4. Massimo Aria & Luca D’Aniello & Maria Gabriella Grassia & Marina Marino & Rocco Mazza & Agostino Stavolo, 2024. "Mapping the evolution of gender dysphoria research: a comprehensive bibliometric study," Quality & Quantity: International Journal of Methodology, Springer, vol. 58(6), pages 5351-5375, December.
    5. Rosanna Cataldo & Leonardo Salvatore Alaimo & Maria Gabriella Grassia & Filomena Maggino, 2024. "How Subjective Well-being Evolved Over Time: Insights from Bibliometric and Text Mining Analyses," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 19(5), pages 2389-2415, October.
    6. Dragović, Branislav & Dragović, Andro & Dulebenets, Maxim A., 2025. "The quay crane operation problem at marine container terminals: bibliometric analysis, emerging trends, and future research opportunities," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 201(C).
    7. Mele, Cristina & Hollebeek, Linda D. & Di Bernardo, Irene & Russo Spena, Tiziana, 2025. "Unravelling the customer journey: A conceptual framework and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 211(C).
    8. Massimo Aria & Corrado Cuccurullo & Luca D’Aniello & Michelangelo Misuraca & Maria Spano, 2024. "Comparative science mapping: a novel conceptual structure analysis with metadata," Scientometrics, Springer;Akadémiai Kiadó, vol. 129(11), pages 7055-7081, November.
    9. Estévez-Mendoza, Carlos & Montoro-Sánchez, Ángeles, 2024. "Exploring the relationship between innovation and corporate governance," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
    10. Lanzalonga Federico & Chmet Federico & Petrolo Basilio & Brescia Valerio, 2023. "Exploring Diversity Management to Avoid Social Washing and Pinkwashing: Using Bibliometric Analysis to Shape Future Research Directions," Journal of Intercultural Management, Sciendo, vol. 15(1), pages 41-65, March.
    11. Cihangir Kaçmaz & Osman Tayyar Çelik, 2025. "Life Satisfaction in Adolescence: A Bibliometric Analysis," Child Indicators Research, Springer;The International Society of Child Indicators (ISCI), vol. 18(5), pages 1927-1955, October.
    12. Horobet, Alexandra & Boubaker, Sabri & Belascu, Lucian & Negreanu, Cristina Carmencita & Dinca, Zeno, 2024. "Technology-driven advancements: Mapping the landscape of algorithmic trading literature," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
    13. Barbara S. Lancho Barrantes, 2025. "Exploratory factor analysis of bibliometric indicators for the Sustainable Development Goals," Scientometrics, Springer;Akadémiai Kiadó, vol. 130(3), pages 1701-1729, March.
    14. Hussain, Walayat & Merigó, José M. & Rahimi, Iman & Lev, Benjamin, 2025. "Half a century of Omega – The International Journal of Management Science: A bibliometric analysis," Omega, Elsevier, vol. 133(C).
    15. Hull, Simon Antony, 2024. "All for one and one for all? Exploring the nexus of land administration, land management and land governance," Land Use Policy, Elsevier, vol. 144(C).
    16. Zamani, Mehdi & Yalcin, Haydar & Naeini, Ali Bonyadi & Zeba, Gordana & Daim, Tugrul U, 2022. "Developing metrics for emerging technologies: identification and assessment," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    17. Secinaro, Silvana & Calandra, Davide & Lanzalonga, Federico & Ferraris, Alberto, 2022. "Electric vehicles’ consumer behaviours: Mapping the field and providing a research agenda," Journal of Business Research, Elsevier, vol. 150(C), pages 399-416.
    18. Richard Anthony Ramsawak & Deepak Kumar Behera & Santosh Kumar Nayak, 2025. "Digital Health Solutions and Its Usage by Ageing Populations in Asia: A Bibliometric Analysis and Review," SAGE Open, , vol. 15(4), pages 21582440251, November.
    19. Sharma, Revti Raman, 2025. "Environmental strategic role orientations of multinational enterprises: Different shades of green," Journal of International Management, Elsevier, vol. 31(5).
    20. Xinxin Wang & Zeshui Xu & Yong Qin, 2022. "Structure, trend and prospect of operational research: a scientific analysis for publications from 1952 to 2020 included in Web of Science database," Fuzzy Optimization and Decision Making, Springer, vol. 21(4), pages 649-672, December.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:vision:v:28:y:2024:i:1:p:19-34. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.