IDEAS home Printed from https://ideas.repec.org/a/sae/loceco/v31y2016i3p424-441.html

Both sides now: Toward the dual customer approach under the Workforce Innovation and Opportunity Act in the United States

Author

Listed:
  • Brian Holland

Abstract

The U.S. Congress passed the Workforce Innovation and Opportunity Act in 2014. Some constituencies may view the new law as a radical departure from earlier approaches to human capital development at a national level. Yet the workforce investment system under Workforce Innovation and Opportunity Act is premised upon a dual customer approach to serve labor demand (employers) and labor supply (job seekers) concurrently. With the rhetoric about the jobs and skills debate, it is easy to take for granted what is at stake behind supply- and demand-driven approaches within a workforce system. This paper’s review is intended to revisit the characteristics and clarify the roles of the two customers in workforce policy in the United States, identify potential concerns of one customer’s dominance, and suggest some ways to complement this balancing act. As a result of this analysis, one can potentially see both sides of the vision behind an integrated workforce development system.

Suggested Citation

  • Brian Holland, 2016. "Both sides now: Toward the dual customer approach under the Workforce Innovation and Opportunity Act in the United States," Local Economy, London South Bank University, vol. 31(3), pages 424-441, May.
    • Handle: RePEc:sae:loceco:v:31:y:2016:i:3:p:424-441
    DOI: 10.1177/0269094216640476
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0269094216640476
    Download Restriction: no
    File URL: https://libkey.io/10.1177/0269094216640476?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Carneiro, Pedro & Heckman, James J., 2003. "Human Capital Policy," IZA Discussion Papers 821, IZA Network @ LISER.
    2. Stephen A. Wandner, 2010. "Solving the Reemployment Puzzle: From Research to Policy," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number srep.
    3. Timothy J. Bartik, 2001. "Jobs for the Poor: Can Labor Demand Policies Help?," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number tjb2001.
    4. Robert J. LaLonde, 1995. "The Promise of Public Sector-Sponsored Training Programs," Journal of Economic Perspectives, American Economic Association, vol. 9(2), pages 149-168, Spring.
    5. David H. Autor & Susan N. Houseman, 2006. "Temporary Agency Employment: A Way Out of Poverty?," Book chapters authored by Upjohn Institute researchers, in: Rebecca M. Blank & Sheldon H. Danziger & Robert F. Schoeni (ed.),Working and Poor: How Economic and Policy Changes Are Affecting Low-Wage Workers, pages 312-337, W.E. Upjohn Institute for Employment Research.
    6. Christopher J. O'Leary & Robert A. Straits & Stephen A. Wandner (ed.), 2004. "Job Training Policy in the United States," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number jtp.
    7. Elsie Harper-Anderson, 2008. "Measuring the Connection Between Workforce Development and Economic Development," Economic Development Quarterly, , vol. 22(2), pages 119-135, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Holland, Brian, 2018. "Defining and Measuring Workforce Development in the United States in a Post-Bipartisan Era," GLO Discussion Paper Series 234, Global Labor Organization (GLO).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Linda Lobao & P. Wilner Jeanty & Mark Partridge & David Kraybill, 2012. "Poverty and Place across the United States," International Regional Science Review, , vol. 35(2), pages 158-187, April.
    2. Weinschenk, Philipp, 2012. "Skill formation under incomplete information," Journal of Economic Behavior & Organization, Elsevier, vol. 83(2), pages 209-217.
    3. Holland, Brian, 2018. "Defining and Measuring Workforce Development in the United States in a Post-Bipartisan Era," GLO Discussion Paper Series 234, Global Labor Organization (GLO).
    4. David E. Balducchi & Christopher J. O'Leary, 2018. "The Employment Service-Unemployment Insurance Partnership: Origin, Evolutioin, and Revitalization," Book chapters authored by Upjohn Institute researchers, in: Stephen A. Wandner (ed.),Unemployment Insurance Reform: Fixing a Broken System, W.E. Upjohn Institute for Employment Research.
    5. Arcalean, Calin & Schiopu, Ioana, 2010. "Public versus private investment and growth in a hierarchical education system," Journal of Economic Dynamics and Control, Elsevier, vol. 34(4), pages 604-622, April.
    6. Nicola Pavoni & G. L. Violante, 2007. "Optimal Welfare-to-Work Programs," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 74(1), pages 283-318.
    7. James Heckman, 2011. "Policies to foster human capital," Voprosy obrazovaniya / Educational Studies Moscow, National Research University Higher School of Economics, issue 3, pages 73-137.
    8. Attanasio, Orazio & Kugler, Adriana & Meghir, Costas, 2009. "Subsidizing Vocational Training for Disadvantaged Youth in Developing Countries: Evidence from a Randomized Trial," IZA Discussion Papers 4251, IZA Network @ LISER.
    9. Pablo Ibarrán & David Rosas & Yuri Suarez Dillon Soares, 2006. "Impact Evaluation of a Youth Job Training Program in the Dominican Republic:Ex-Post Evaluation Report of the Labor Training and Modernization Project (DR0134)," OVE Working Papers 0306, Inter-American Development Bank, Office of Evaluation and Oversight (OVE).
    10. James Heckman & Flavio Cunha, 2007. "The Technology of Skill Formation," American Economic Review, American Economic Association, vol. 97(2), pages 31-47, May.
    11. Paolo Di Caro & Roberta Arbolino & Ugo Marani, 2018. "A note on the effects of human capital policies in Italy during the Great Recession," Economics Bulletin, AccessEcon, vol. 38(3), pages 1302-1312.
    12. Ji-Whan Yun, 2011. "Unbalanced Development: The Origin of Korea's Self-Employment Problem from a Comparative Perspective," Journal of Development Studies, Taylor & Francis Journals, vol. 47(5), pages 786-803.
    13. Cain Polidano & Justin van de Ven & Sarah Voitchovsky, 2017. "The Power of Self-Interest: Effects of Education and Training Entitlements in Later-Life," Melbourne Institute Working Paper Series wp2017n12, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne.
    14. Daniela Boca & Daniela Piazzalunga & Chiara Pronzato, 2018. "The role of grandparenting in early childcare and child outcomes," Review of Economics of the Household, Springer, vol. 16(2), pages 477-512, June.
    15. Berlinski, Samuel & Galiani, Sebastian & Gertler, Paul, 2009. "The effect of pre-primary education on primary school performance," Journal of Public Economics, Elsevier, vol. 93(1-2), pages 219-234, February.
    16. Justin Cook, C. & Fletcher, Jason M., 2015. "Understanding heterogeneity in the effects of birth weight on adult cognition and wages," Journal of Health Economics, Elsevier, vol. 41(C), pages 107-116.
    17. Alan S Blinder, 2007. "Offshoring: Big Deal, or Business as Usual?," Working Papers 149, Princeton University, Department of Economics, Center for Economic Policy Studies..
    18. Cécile Bonneau, 2020. "The Concentration of investment in education in the US (1970-2018)," Working Papers halshs-02875965, HAL.
    19. Coralie Perez, 2002. "Le nouvel avatar de la politique d'emploi américaine : le Workforce Investment Act," Post-Print halshs-00417939, HAL.
    20. World Bank, 2017. "Pre-Primary Education in Mongolia," World Bank Publications - Reports 26402, The World Bank Group.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:loceco:v:31:y:2016:i:3:p:424-441. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.lsbu.ac.uk/index.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.