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Performance of Small Businesses in Tanzania: Human Resources-Based View

Author

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  • Robert Galan Mashenene
  • Neema P. Kumburu

Abstract

This study examined the performance of small businesses in Tanzania using human resources-based approach. A sample of 380 small business owners was surveyed using a structured questionnaire. Multi-stage sampling technique was used, whereas proportionate stratified sampling was applied which was followed by random sampling technique. In addition, snowball sampling technique was used to select cases of interest for in-depth interview. Excel and a Statistical Package for Social Sciences (SPSS) were used as analytical tools for quantitative data. Content analysis was used to analyse qualitative data from four case studies developed. Binary logistic regression model was used to estimate the effects of employees’ commitment, trustfulness and competencies on the performance of small businesses. The study revealed that employees’ commitment, honesty and competencies had a significant positive effect on the performance of small businesses. The study recommends that special training programmes should be designed and implemented for the purpose of imparting competencies and behavioural change to employees of small businesses.

Suggested Citation

  • Robert Galan Mashenene & Neema P. Kumburu, 2023. "Performance of Small Businesses in Tanzania: Human Resources-Based View," Global Business Review, International Management Institute, vol. 24(5), pages 887-901, October.
    • Handle: RePEc:sae:globus:v:24:y:2023:i:5:p:887-901
    DOI: 10.1177/0972150920927358
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    References listed on IDEAS

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    1. Wiklund, Johan & Shepherd, Dean, 2005. "Entrepreneurial orientation and small business performance: a configurational approach," Journal of Business Venturing, Elsevier, vol. 20(1), pages 71-91, January.
    2. Gollin, Douglas, 2008. "Nobody's business but my own: Self-employment and small enterprise in economic development," Journal of Monetary Economics, Elsevier, vol. 55(2), pages 219-233, March.
    3. Bernard Kwamena Cobbina Essel & Faizal Adams & Kwadwo Amankwah, 2019. "Effect of entrepreneur, firm, and institutional characteristics on small-scale firm performance in Ghana," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-20, December.
    4. Abdullahi Hassan Gorondutse & Haim Hilman, 2019. "Testing the Effect of Business-level Strategy on Performance of Hotels," Global Business Review, International Management Institute, vol. 20(5), pages 1141-1154, October.
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