IDEAS home Printed from https://ideas.repec.org/a/sae/engenv/v37y2026i3p1441-1463.html

How does consumer awareness of the waste of electrical and electronic equipment affect reverse logistics? Extended triple bottom line approach

Author

Listed:
  • Hyeseung Choi
  • Tongkyu Kim
  • Hyeonyu Son
  • Donghyun Ken Kim
  • Keunsik Park
  • Taewoo Roh

Abstract

This study explores how government support and consumer awareness affect the waste of electrical and electronic equipment reverse logistics in the circular economy framework. To improve waste of electrical and electronic equipment reverse logistics consumer awareness, the extended triple bottom line concept introduces technology with traditional economic, social, and environmental aspects. The impact of government initiatives on consumer awareness and socioeconomic factors on the intention to reuse the waste of electrical and electronic equipment reverse logistics is examined. Partial least squares structural equation modeling was used to analyze survey data from 330 Chinese participants. The results revealed that government policies significantly influence extended triple bottom line awareness while socioeconomic factors impact waste of electrical and electronic equipment reverse logistics reuse intentions. However, direct government support does not significantly impact the expected service quality of waste of electrical and electronic equipment reverse logistics. These findings improve the literature by identifying relevant factors and boosting waste of electrical and electronic equipment reverse logistics comprehension in a circular economy environment, driving the development of efficient and sustainable waste management strategies.

Suggested Citation

  • Hyeseung Choi & Tongkyu Kim & Hyeonyu Son & Donghyun Ken Kim & Keunsik Park & Taewoo Roh, 2026. "How does consumer awareness of the waste of electrical and electronic equipment affect reverse logistics? Extended triple bottom line approach," Energy & Environment, , vol. 37(3), pages 1441-1463, May.
    • Handle: RePEc:sae:engenv:v:37:y:2026:i:3:p:1441-1463
    DOI: 10.1177/0958305X241262819
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0958305X241262819
    Download Restriction: no
    File URL: https://libkey.io/10.1177/0958305X241262819?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Reinalda Blanco Pereira & Rodrigo Salvador & Gabriel Fernandes Sales & Jonatas Santana Obal & Cassiano Moro Piekarski & Antonio Carlos de Francisco, 2023. "Energy from livestock waste: Using circular economy and territorial intelligence to build sustainable businesses," Energy & Environment, , vol. 34(6), pages 2072-2092, September.
    2. Steven Bernstein & Matthew Hoffmann, 2018. "The politics of decarbonization and the catalytic impact of subnational climate experiments," Policy Sciences, Springer;Society of Policy Sciences, vol. 51(2), pages 189-211, June.
    3. Dixit, Saumya & Badgaiyan, Anant Jyoti, 2016. "Towards improved understanding of reverse logistics – Examining mediating role of return intention," Resources, Conservation & Recycling, Elsevier, vol. 107(C), pages 115-128.
    4. Jyoti Dhingra Darbari & Devika Kannan & Vernika Agarwal & P. C. Jha, 2019. "Fuzzy criteria programming approach for optimising the TBL performance of closed loop supply chain network design problem," Annals of Operations Research, Springer, vol. 273(1), pages 693-738, February.
    5. Xu, Xun & Zeng, Shuo & He, Yuanjie, 2017. "The influence of e-services on customer online purchasing behavior toward remanufactured products," International Journal of Production Economics, Elsevier, vol. 187(C), pages 113-125.
    6. Magali Delmas & Michael W. Toffel, 2004. "Stakeholders and environmental management practices: an institutional framework," Business Strategy and the Environment, Wiley Blackwell, vol. 13(4), pages 209-222, July.
    7. Seyi Saint Akadiri & Tomiwa Sunday Adebayo & Obioma Chinenyenwa Asuzu & Ijeoma Christina Onuogu & Izuchukwu Oji-Okoro, 2023. "Testing the role of economic complexity on the ecological footprint in China: a nonparametric causality-in-quantiles approach," Energy & Environment, , vol. 34(7), pages 2290-2316, November.
    8. Rexford Abaidoo & Elvis Kwame Agyapong, 2023. "Environmental sustainability risk, institutional effectiveness and urbanization," Energy & Environment, , vol. 34(8), pages 3055-3079, December.
    9. Anish Kumar & Sachin Kumar Mangla & Pradeep Kumar & Stavros Karamperidis, 2020. "Challenges in perishable food supply chains for sustainability management: A developing economy perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 29(5), pages 1809-1831, July.
    10. Hojnik, Jana & Ruzzier, Mitja & Fabri, Stephanie & Klopčič, Alenka Lena, 2021. "What you give is what you get: Willingness to pay for green energy," Renewable Energy, Elsevier, vol. 174(C), pages 733-746.
    11. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
    12. Parakram Pyakurel & Laurie Wright, 2021. "Energy and resources cooperation for greenhouse gases emissions reduction of industrial sector," Energy & Environment, , vol. 32(4), pages 635-647, June.
    13. van Riel, Allard C.R. & Andreassen, Tor W. & Lervik-Olsen, Line & Zhang, Lu & Mithas, Sunil & Heinonen, Kristina, 2021. "A customer-centric five actor model for sustainability and service innovation," Journal of Business Research, Elsevier, vol. 136(C), pages 389-401.
    14. Anupama Singh & Papia Raj, 2019. "Sustainable recycling model for municipal solid waste in Patna," Energy & Environment, , vol. 30(2), pages 212-234, March.
    15. Elbedweihy, Alaa M. & Jayawardhena, Chanaka & Elsharnouby, Mohamed H. & Elsharnouby, Tamer H., 2016. "Customer relationship building: The role of brand attractiveness and consumer–brand identification," Journal of Business Research, Elsevier, vol. 69(8), pages 2901-2910.
    16. Sora Yi, 2020. "Evaluation and development of Korea’s national plan for resource circulation towards a circular economy," Energy & Environment, , vol. 31(7), pages 1129-1146, November.
    17. Diamantopoulos, Adamantios & Schlegelmilch, Bodo B. & Sinkovics, Rudolf R. & Bohlen, Greg M., 2003. "Can socio-demographics still play a role in profiling green consumers? A review of the evidence and an empirical investigation," Journal of Business Research, Elsevier, vol. 56(6), pages 465-480, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Carter, Kealy & Jayachandran, Satish & Murdock, Mitchel R., 2021. "Building A Sustainable Shelf: The Role of Firm Sustainability Reputation," Journal of Retailing, Elsevier, vol. 97(4), pages 507-522.
    2. Magdalena Jaciow & Edyta Rudawska & Adam Sagan & Jolanta Tkaczyk & Robert Wolny, 2022. "The Influence of Environmental Awareness on Responsible Energy Consumption—The Case of Households in Poland," Energies, MDPI, vol. 15(15), pages 1-15, July.
    3. Mandl, Leonhard & Hogreve, Jens, 2020. "Buffering effects of brand community identification in service failures: The role of customer citizenship behaviors," Journal of Business Research, Elsevier, vol. 107(C), pages 130-137.
    4. Govindan, Kannan & Rajeev, A. & Padhi, Sidhartha S. & Pati, Rupesh K., 2020. "Supply chain sustainability and performance of firms: A meta-analysis of the literature," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 137(C).
    5. Nur Shafeera Mohamad & Ai Chin Thoo & Hon Tat Huam, 2022. "The Determinants of Consumers’ E-Waste Recycling Behavior through the Lens of Extended Theory of Planned Behavior," Sustainability, MDPI, vol. 14(15), pages 1-27, July.
    6. Min‐Jae Lee & Anna Pak & Taewoo Roh, 2024. "The interplay of institutional pressures, digitalization capability, environmental, social, and governance strategy, and triple bottom line performance: A moderated mediation model," Business Strategy and the Environment, Wiley Blackwell, vol. 33(6), pages 5247-5268, September.
    7. Sichtmann, Christina & Davvetas, Vasileios & Diamantopoulos, Adamantios, 2019. "The relational value of perceived brand globalness and localness," Journal of Business Research, Elsevier, vol. 104(C), pages 597-613.
    8. Magnoni, Fanny & Valette-Florence, Pierre & De Barnier, Virginie, 2021. "Modeling the effects of place heritage and place experience on residents’ behavioral intentions toward a city: A mediation analysis," Journal of Business Research, Elsevier, vol. 134(C), pages 428-442.
    9. Shanmugavel, Nagarajan & Balakrishnan, Janarthanan, 2023. "Influence of pro-environmental behaviour towards behavioural intention of electric vehicles," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
    10. Lishan Xie & Wenxuan Zhang & Xinhua Guan & Tzung-Cheng Huan, 2024. "Exploring Customer Citizenship Behavior Through Customer–Organization Identification," Service Science, INFORMS, vol. 16(1), pages 55-68, March.
    11. Neringa Vilkaite-Vaitone & Vilma Tamuliene, 2023. "Unveiling the Untapped Potential of Green Consumption in Tourism," Sustainability, MDPI, vol. 16(1), pages 1-16, December.
    12. Jacobs, Nele & Swoboda, Bernhard, 2023. "The role of national institutions in the effects of consumers’ perceived customer orientation and firm innovativeness," International Business Review, Elsevier, vol. 32(5).
    13. Akram, Muhammad S. & Malhotra, Neeru & Goraya, M. Awais Shakir & Shareef, Mahmud A. & Malik, Aneela & Lal, Banita, 2022. "User engagement on global social networks: Examining the roles of perceived brand globalness, identification and global identity," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    14. Ailie K.Y. Tang & Kee‐hung Lai & T. C. E. Cheng, 2012. "Environmental Governance of Enterprises and their Economic Upshot through Corporate Reputation and Customer Satisfaction," Business Strategy and the Environment, Wiley Blackwell, vol. 21(6), pages 401-411, September.
    15. S. M. Misbauddin & Mohammad Jahangir Alam & Chitra Lekha Karmaker & Md. Noor Un Nabi & Md. Mahedi Hasan, 2023. "Exploring the Antecedents of Supply Chain Viability in a Pandemic Context: An Empirical Study on the Commercial Flower Supply Chain of an Emerging Economy," Sustainability, MDPI, vol. 15(3), pages 1-19, January.
    16. Anja Buerke & Tammo Straatmann & Nick Lin-Hi & Karsten Müller, 2017. "Consumer awareness and sustainability-focused value orientation as motivating factors of responsible consumer behavior," Review of Managerial Science, Springer, vol. 11(4), pages 959-991, October.
    17. S. Arunachalam & Sridhar N. Ramaswami & Pol Herrmann & Doug Walker, 2018. "Innovation pathway to profitability: the role of entrepreneurial orientation and marketing capabilities," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 744-766, July.
    18. Bilgihan, Anil & Madanoglu, Melih & Ricci, Peter, 2016. "Service attributes as drivers of behavioral loyalty in casinos: The mediating effect of attitudinal loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 14-21.
    19. Malin Jonell & Beatrice Crona & Kelsey Brown & Patrik Rönnbäck & Max Troell, 2016. "Eco-Labeled Seafood: Determinants for (Blue) Green Consumption," Sustainability, MDPI, vol. 8(9), pages 1-19, September.
    20. Chin‐jung Luan & Chengli Tien & Pei‐hua Wu, 2013. "Strategizing Environmental Policy and Compliance for Firm Economic Sustainability: Evidence from Taiwanese Electronics Firms," Business Strategy and the Environment, Wiley Blackwell, vol. 22(8), pages 517-546, December.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:engenv:v:37:y:2026:i:3:p:1441-1463. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.