IDEAS home Printed from https://ideas.repec.org/a/rom/merase/v7y2022i2p97-118.html
   My bibliography  Save this article

Inconsistencies in the Perception of Fairness in the Workplace

Author

Listed:
  • Matt ZINGONI

    (University of New Orleans, USA)

Abstract

Based on fairness theory, I examine how employees’ perceptions of how fairly they are treated (i.e., perceived procedural justice for self) and their perceptions of how fairly other employees are treated (i.e., procedural justice for others) influence different dimensions of their work performance and their turnover intentions. Results suggest that employees are aware of and are influenced by both procedural justice for self and for others – and, for some outcomes, how much perceived justice for self and others differ. Employees were more likely to be altruistic toward their coworkers when they perceived that they were treated more fairly than others. They were more likely to engage in neglect when they were treated more (or less) fairly than others were treated. Whereas employees had the highest turnover intentions when they perceived low procedural justice for themselves and others, their in-role performance was only influenced by how fairly they were treated.

Suggested Citation

  • Matt ZINGONI, 2022. "Inconsistencies in the Perception of Fairness in the Workplace," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(2), pages 97-118, June.
    • Handle: RePEc:rom:merase:v:7:y:2022:i:2:p:97-118
    as

    Download full text from publisher

    File URL: https://mer.ase.ro/files/2022-2/7-2-1.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Kray, Laura J. & Allan Lind, E., 2002. "The injustices of others: Social reports and the integration of others' experiences in organizational justice judgments," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 906-924, September.
    2. Desai, Sreedhari D. & Sondak, Harris & Diekmann, Kristina A., 2011. "When fairness neither satisfies nor motivates: The role of risk aversion and uncertainty reduction in attenuating and reversing the fair process effect," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(1), pages 32-45, September.
    3. Zapata-Phelan, Cindy P. & Colquitt, Jason A. & Scott, Brent A. & Livingston, Beth, 2009. "Procedural justice, interactional justice, and task performance: The mediating role of intrinsic motivation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(1), pages 93-105, January.
    4. Lind, E. Allan & Kray, Laura & Thompson, Leigh, 1998. "The Social Construction of Injustice: Fairness Judgments in Response to Own and Others' Unfair Treatment by Authorities, , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 75(1), pages 1-22, July.
    5. Ambrose, Maureen L., 2002. "Contemporary justice research: A new look at familiar questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 803-812, September.
    6. Ambrose, Maureen L. & Seabright, Mark A. & Schminke, Marshall, 2002. "Sabotage in the workplace: The role of organizational injustice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 947-965, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ambrose, Maureen L., 2002. "Contemporary justice research: A new look at familiar questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 803-812, September.
    2. Cropanzano, Russell & Paddock, Layne & Rupp, Deborah E. & Bagger, Jessica & Baldwin, Amanda, 2008. "How regulatory focus impacts the process-by-outcome interaction for perceived fairness and emotions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 105(1), pages 36-51, January.
    3. Scheuerman, Heather L., 2013. "The relationship between injustice and crime: A general strain theory approach," Journal of Criminal Justice, Elsevier, vol. 41(6), pages 375-385.
    4. Whitson, Jennifer A. & Wang, Cynthia S. & See, Ya Hui Michelle & Baker, Wayne E. & Murnighan, J. Keith, 2015. "How, when, and why recipients and observers reward good deeds and punish bad deeds," Organizational Behavior and Human Decision Processes, Elsevier, vol. 128(C), pages 84-95.
    5. van Dijke, Marius & Leunissen, Joost M. & Wildschut, Tim & Sedikides, Constantine, 2019. "Nostalgia promotes intrinsic motivation and effort in the presence of low interactional justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 150(C), pages 46-61.
    6. Cremer, David De & Hiel, Alain Van, 2006. "Effects of another person's fair treatment on one's own emotions and behaviors: The moderating role of how much the other cares for you," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 231-249, July.
    7. María del Triana & María Wagstaff & Kwanghyun Kim, 2012. "That’s Not Fair! How Personal Value for Diversity Influences Reactions to the Perceived Discriminatory Treatment of Minorities," Journal of Business Ethics, Springer, vol. 111(2), pages 211-218, December.
    8. Stea, Diego & Foss, Nicolai J. & Christensen, Peter Holdt, 2015. "Physical separation in the workplace: Separation cues, separation awareness, and employee motivation," European Management Journal, Elsevier, vol. 33(6), pages 462-471.
    9. Xi Chen & Shaofen Fang & Yujie Li & Haibin Wang, 2019. "Does Identification Influence Continuous E-Commerce Consumption? The Mediating Role of Intrinsic Motivations," Sustainability, MDPI, vol. 11(7), pages 1-20, April.
    10. Turel, Ofir & Connelly, Catherine E., 2013. "Too busy to help: Antecedents and outcomes of interactional justice in web-based service encounters," International Journal of Information Management, Elsevier, vol. 33(4), pages 674-683.
    11. van Dijke, Marius & Wildschut, Tim & Leunissen, Joost M. & Sedikides, Constantine, 2015. "Nostalgia buffers the negative impact of low procedural justice on cooperation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 127(C), pages 15-29.
    12. Shubo Liu & Qianlin ZHU & Feng Wei, 2019. "How Abusive Supervision Affects Employees’ Unethical Behaviors: A Moderated Mediation Examination of Turnover Intentions and Caring Climate," IJERPH, MDPI, vol. 16(21), pages 1-14, October.
    13. van Dalen, H.P. & Henkens, K., 2015. "Why Demotion of Older Workers is a No-Go Area for Managers," Other publications TiSEM cef69d5e-bcc2-4082-b9fa-0, Tilburg University, School of Economics and Management.
    14. Elizabeth Eve Umphress & Giuseppe (Joe) Labianca & Daniel J. Brass & Edward (Eli) Kass & Lotte Scholten, 2003. "The Role of Instrumental and Expressive Social Ties in Employees' Perceptions of Organizational Justice," Organization Science, INFORMS, vol. 14(6), pages 738-753, December.
    15. Chan, Sow Hup Joanne & Lai, Ho Yan Isabella, 2017. "Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior," Journal of Business Research, Elsevier, vol. 70(C), pages 214-223.
    16. Chen, Xiaogang & Ma, Jing & Jin, Jiafei & Fosh, Patricia, 2013. "Information privacy, gender differences, and intrinsic motivation in the workplace," International Journal of Information Management, Elsevier, vol. 33(6), pages 917-926.
    17. Tangirala, Subrahmaniam & Alge, Bradley J., 2006. "Reactions to unfair events in computer-mediated groups: A test of uncertainty management theory," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(1), pages 1-20, May.
    18. McColl-Kennedy, Janet R. & Patterson, Paul G. & Smith, Amy K. & Brady, Michael K., 2009. "Customer Rage Episodes: Emotions, Expressions and Behaviors," Journal of Retailing, Elsevier, vol. 85(2), pages 222-237.
    19. Kim, Andrea & Moon, Jinhee & Shin, Jiseon, 2019. "Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective," Journal of Business Research, Elsevier, vol. 97(C), pages 30-42.
    20. Leung, Kwok & Zhu, Yongxin & Ge, Cungen, 2009. "Compensation disparity between locals and expatriates: Moderating the effects of perceived injustice in foreign multinationals in China," Journal of World Business, Elsevier, vol. 44(1), pages 85-93, January.

    More about this item

    Keywords

    job performance; procedural justice; turnover;
    All these keywords.

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:merase:v:7:y:2022:i:2:p:97-118. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.