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Procedural justice, interactional justice, and task performance: The mediating role of intrinsic motivation

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  • Zapata-Phelan, Cindy P.
  • Colquitt, Jason A.
  • Scott, Brent A.
  • Livingston, Beth

Abstract

This manuscript reports the results of two studies, one in the laboratory and one in the field, both of which examined intrinsic motivation as a mediator of the relationship between justice and task performance. Using fairness theory, we argued that procedural justice and interpersonal justice would have significant, independent effects on intrinsic motivation. In general, the results showed that procedural justice predicted both self-reported and free-choice based measures of intrinsic motivation. Procedural justice also predicted task performance, a relationship that was partially mediated by intrinsic motivation. In contrast, interpersonal justice was not significantly related to either intrinsic motivation or task performance. We discuss the implications of these results for the continued integration of the justice and motivation literatures.

Suggested Citation

  • Zapata-Phelan, Cindy P. & Colquitt, Jason A. & Scott, Brent A. & Livingston, Beth, 2009. "Procedural justice, interactional justice, and task performance: The mediating role of intrinsic motivation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(1), pages 93-105, January.
  • Handle: RePEc:eee:jobhdp:v:108:y:2009:i:1:p:93-105
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    References listed on IDEAS

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    1. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    2. Rupp, Deborah E. & Cropanzano, Russell, 2002. "The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 925-946, September.
    3. Colquitt, Jason A. & Scott, Brent A. & Judge, Timothy A. & Shaw, John C., 2006. "Justice and personality: Using integrative theories to derive moderators of justice effects," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(1), pages 110-127, May.
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    Cited by:

    1. Chan, Sow Hup Joanne & Lai, Ho Yan Isabella, 2017. "Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior," Journal of Business Research, Elsevier, vol. 70(C), pages 214-223.
    2. Grover, Steven L. & Coppins, Amber, 2012. "The intersection of justice and leadership: Testing a moderation model of contingent reward and interpersonal fairness," European Management Journal, Elsevier, vol. 30(6), pages 490-498.
    3. Pekkanen, Petra & Niemi, Petri, 2013. "Process performance improvement in justice organizations—Pitfalls of performance measurement," International Journal of Production Economics, Elsevier, vol. 143(2), pages 605-611.

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