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Islamic hospital nurse loyalty model: motivation, commitment and satisfaction

Author

Listed:
  • Herni Justiana Astuti

    (Univeritas Muhammadiyah Purwokerto)

  • Suryo Budi Santoso

    (Univeritas Muhammadiyah Purwokerto)

Abstract

This paper aims to examine the effect of motivation, commitment, and satisfaction on nurse loyalty at Islamic Hospitals. The sampling technique uses a purposive method, where the requirement to be a sample is a nurse who has worked for one year. Based on this technique, a sample of 69 nurses was obtained with a response rate of 92%. Data were analyzed using structural equation modeling with a partial least square approach, by two separate but sequentially related stages (outer and inner model). The results showed that extrinsic motivation can affect employee commitment and job satisfaction. Intrinsic Motivation can affect job satisfaction but does not affect employee commitment. Extrinsic and intrinsic motivation cannot directly influence nurse loyalty, nor can it be mediated by nurse commitment or job satisfaction. Nurses will be loyal to the hospital if intrinsic and extrinsic motivation is mediated by employee commitment and job satisfaction respectively. Key Words: Nurse Lotalty, Motivation, Commitment, Job Satisfaction, Islamic Hospital

Suggested Citation

  • Herni Justiana Astuti & Suryo Budi Santoso, 2023. "Islamic hospital nurse loyalty model: motivation, commitment and satisfaction," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(5), pages 130-138, July.
    • Handle: RePEc:rbs:ijbrss:v:12:y:2023:i:5:p:130-138
    DOI: 10.20525/ijrbs.v12i5.2777
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    References listed on IDEAS

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    2. Qëndrim BYTYQI, 2020. "The Impact of Motivation on Organizational Commitment: An Empirical Study with Kosovar Employees," Prizren Social Science Journal, SHIKS, vol. 4(3), pages 24-32, December.
    3. Olivia Guillon & Cécile Cézanne, 2014. "Employee Loyalty and Organizational Performance: A Critical Survey," Post-Print halshs-01340477, HAL.
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