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Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa

Author

Listed:
  • Chux Gervase Iwu

    (Cape Peninsula University of Technology, South Africa)

  • Emmanuel Udekwe

    (Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.)

  • Andre Charles de la Harpe

    (Faculty of Business and Management Sciences, Cape Peninsula University of Technology, South Africa.)

  • Justin Olawande Daramola

    (Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.)

Abstract

No organisation is ever static. For several reasons, each organisation reviews its aims and objectives from time to time. These reasons may be internally or externally driven. They could also be politically, economically and or socially motivated. Research has established that most of the attempts at bringing about change are based on the needs of employees and customers. Essentially, for the purposes of better management of employees and customers, human resource information systems (HRIS) are touted as the panacea for effective and efficient health sector service delivery. Focusing on South Africa, this paper used the descriptive literature review method to determine HRIS adoption issues within the health sector of South Africa. As an important sector in any growing economy, the health sector in our view benefits from a constant review of its mission. Within the context of South Africa, substantial emphasis is yet to be placed on health sector effectiveness. Elsewhere, in other regions and continents, research on HRIS adoption within the health sector suggests that its adoption is problematic but useful. The South African health sector is yet to fully embrace this technology and as a result is suffering from employee dissatisfaction, brain drain, and general maladministration. Investment in HRIS research is therefore instructive especially within the context of South Africa. What we have found through this review is that investing in HRIS is crucial; however, it requires thorough consideration for its funding, infrastructural support, and skilled manpower among others. Key Words:HRIS; Human resources information systems; Effective HRIS; HRIS usage; Health workforce; Sustainable health care delivery; South Africa, Descriptive literature

Suggested Citation

  • Chux Gervase Iwu & Emmanuel Udekwe & Andre Charles de la Harpe & Justin Olawande Daramola, 2021. "Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(5), pages 261-275, July.
    • Handle: RePEc:rbs:ijbrss:v:10:y:2021:i:5:p:261-275
    DOI: 10.20525/ijrbs.v10i5.1284
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    References listed on IDEAS

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    8. Md Golam Rabiul Alam & Abdul Kadar Muhammad Masum & Loo-See Beh & Choong Seon Hong, 2016. "Critical Factors Influencing Decision to Adopt Human Resource Information System (HRIS) in Hospitals," PLOS ONE, Public Library of Science, vol. 11(8), pages 1-22, August.
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    Cited by:

    1. Jacob P. Manahan, 2022. "Implementation of PRIME-HRM Program Using Cloud-Based Technology," Technium, Technium Science, vol. 4(1), pages 102-119.
    2. Emmanuel Udekwe & Chux Gervase Iwu & Andre Charles de la Harpe & Justin Olawande Daramola, 2021. "A systematic literature review of Human Resource Information System (HRIS) usage in the health system of South Africa," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(7), pages 87-115, October.

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