Steering of Supporting Activities - Facility Management
The aim of this paper is to analyze and systematic theoretical findings which are based on Porter´s Generic Chain of Values in regards to the area of supporting activities. Supporting activities were long time at the margin of interest, both social and economic. Today, they represent important competitive advantage of an enterprise, both on the side of providers of such services and also on the side of receiving customers. Management activities known as planning, organization, human resources management or controlling form in the partnership of participants of such chain of values, a strategic coalition both chains of activities. Once Michael E. Porter established a direct link between this coalition and the added value, entrepreneurial economic thinking and also the management have received an impetus for replacing the denomination of Steering of Supporting Activities by "Facility Management" as it has been usual in the USA and in other developed countries. This term is being used in this country since 1991.
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Volume (Year): 2009 (2009)
Issue (Month): 2 ()
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