IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0303768.html
   My bibliography  Save this article

Fostering voice behavior in correctional institutions: Investigating the role of organizational support and proactive personality

Author

Listed:
  • Dodot Adikoeswanto
  • Siti Nurjanah
  • Saparuddin Mukhtar
  • Anis Eliyana
  • Andika Setia Pratama
  • Rachmawati Dewi Anggraini
  • Nurul Liyana Mohd Kamil

Abstract

This research delves into the intricate interplay between perceived organizational support, proactive personality, and voice behavior. Furthermore, it establishes the pivotal role of work engagement as a mediating factor within the articulated research model. The study engaged 287 healthcare professionals within correctional institutions and detention centers in Indonesia, employing a dual-phase questionnaire distribution to capture the dynamic aspects of the participants’ experiences. Utilizing the statistical technique of Partial Least Square—Structural Equation Modeling with the SmartPLS 4 program as an analysis tool, the collected data underwent comprehensive analysis. The outcomes reveal that proactive personality significantly influences voice behavior both directly and indirectly through its impact on work engagement. Conversely, perceived organizational support directly influences work engagement but does not exhibit a direct impact on voice behavior. These findings underscore the significance of proactive personality in fostering a conducive environment for constructive organizational change from a grassroots perspective. The study suggests that organizations prioritize the cultivation of proactive personality traits to stimulate voice behavior, thereby facilitating ongoing improvements and sustainable organizational progress.

Suggested Citation

  • Dodot Adikoeswanto & Siti Nurjanah & Saparuddin Mukhtar & Anis Eliyana & Andika Setia Pratama & Rachmawati Dewi Anggraini & Nurul Liyana Mohd Kamil, 2024. "Fostering voice behavior in correctional institutions: Investigating the role of organizational support and proactive personality," PLOS ONE, Public Library of Science, vol. 19(5), pages 1-21, May.
  • Handle: RePEc:plo:pone00:0303768
    DOI: 10.1371/journal.pone.0303768
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0303768
    Download Restriction: no

    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0303768&type=printable
    Download Restriction: no

    File URL: https://libkey.io/10.1371/journal.pone.0303768?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Lei Qi & Bing Liu & Xin Wei & Yanghong Hu, 2019. "Impact of inclusive leadership on employee innovative behavior: Perceived organizational support as a mediator," PLOS ONE, Public Library of Science, vol. 14(2), pages 1-14, February.
    2. Başak Canboy & Caroline Tillou & Cordula Barzantny & Burçin Güçlü & Florence Benichoux, 2023. "The impact of perceived organizational support on work meaningfulness, engagement, and perceived stress in France," Post-Print hal-04316460, HAL.
    3. Meenakshi Nargotra & Rajani Kumari Sarangal, 2023. "Perceived Organizational Support and Intention to Stay: The Mediating Effect of Employee Engagement," FIIB Business Review, , vol. 12(3), pages 317-327, September.
    4. Deddy Eduar Eka Saputra & Vera Maulida Rahma & Anis Eliyana & Andika Setia Pratama & Rachmawati Dewi Anggraini & Nurul Liyana Mohd Kamil & Izlin Ismail, 2023. "Do system quality and information quality affect job performance? The mediation role of users’ perceptions," PLOS ONE, Public Library of Science, vol. 18(6), pages 1-16, June.
    5. Canboy, Başak & Tillou, Caroline & Barzantny, Cordula & Güçlü, Burçin & Benichoux, Florence, 2023. "The impact of perceived organizational support on work meaningfulness, engagement, and perceived stress in France," European Management Journal, Elsevier, vol. 41(1), pages 90-100.
    6. Qin Li & Rosmah Mohamed & Anuar Mahomed & Hanna Khan, 2022. "The Effect of Perceived Organizational Support and Employee Care on Turnover Intention and Work Engagement: A Mediated Moderation Model Using Age in the Post Pandemic Period," Sustainability, MDPI, vol. 14(15), pages 1-15, July.
    7. Greta Mazzetti & Wilmar B Schaufeli, 2022. "The impact of engaging leadership on employee engagement and team effectiveness: A longitudinal, multi-level study on the mediating role of personal- and team resources," PLOS ONE, Public Library of Science, vol. 17(6), pages 1-25, June.
    8. Yuechao Du & Zhongming Wang, 2021. "How Does Emotional Labor Influence Voice Behavior? The Roles of Work Engagement and Perceived Organizational Support," Sustainability, MDPI, vol. 13(19), pages 1-14, September.
    9. Sarstedt, Marko & Hair, Joseph F. & Cheah, Jun-Hwa & Becker, Jan-Michael & Ringle, Christian M., 2019. "How to specify, estimate, and validate higher-order constructs in PLS-SEM," Australasian marketing journal, Elsevier, vol. 27(3), pages 197-211.
    10. Um-e-Rubbab & Sayyed Muhammad Mehdi Raza Naqvi, 2020. "Employee voice behavior as a critical factor for organizational sustainability in the telecommunications industry," PLOS ONE, Public Library of Science, vol. 15(9), pages 1-17, September.
    11. Md. Hassan Jafri & Chimi Dem & Sonam Choden, 2016. "Emotional Intelligence and Employee Creativity: Moderating Role of Proactive Personality and Organizational Climate," Business Perspectives and Research, , vol. 4(1), pages 54-66, January.
    12. Syamsul Hidayat & Zukhruf Febrianto & Anis Eliyana & Unggul Purwohedi & Rachmawati Dewi Anggraini & Alvin Permana Emur & Marziah Zahar, 2023. "Proactive personality and organizational support in television industry: Their roles in creativity," PLOS ONE, Public Library of Science, vol. 18(1), pages 1-23, January.
    13. Mervat Mohamed Elsaied, 2019. "Supportive leadership, proactive personality and employee voice behavior," American Journal of Business, Emerald Group Publishing Limited, vol. 34(1), pages 2-18, April.
    14. Iliyasu Shiyanbade Najeemdeen & Bello Taofik Abidemi & Farah Diana Rahmat & Bannah Daniel Bulus, 2018. "Perceived Organizational Culture and Perceived Organizational Support on Work Engagement," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 4(3), pages 199-208, September.
    15. Mariano L. M. Heyden & Sebastian P. L. Fourné & Bastiaan A. S. Koene & Renate Werkman & Shahzad (Shaz) Ansari, 2017. "Rethinking ‘Top‐Down’ and ‘Bottom‐Up’ Roles of Top and Middle Managers in Organizational Change: Implications for Employee Support," Journal of Management Studies, Wiley Blackwell, vol. 54(7), pages 961-985, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lavan, Thusyanthy & Martin, Brett A.S. & Lim, Weng Marc & Hollebeek, Linda D., 2024. "Social isolation and risk-taking behavior: The case of COVID-19 and cryptocurrency," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
    2. Walz, Timo & Kensbock, Julia M. & de Jong, Simon B. & Kunze, Florian, 2024. "Lonely@Work@Home? The impact of work/home demands and support on workplace loneliness during remote work," European Management Journal, Elsevier, vol. 42(5), pages 767-778.
    3. Yang, Dan & Tang, Guiyao & Jia, Junyun, 2025. "Greening for greater meaning: A dynamic examination of the consequences of voluntary employee green behavior," Journal of Business Research, Elsevier, vol. 186(C).
    4. Jiatong Yu & Jiajue Wang & Taesoo Moon, 2022. "Influence of Digital Transformation Capability on Operational Performance," Sustainability, MDPI, vol. 14(13), pages 1-20, June.
    5. Carlos Bazan, 2022. "Effect of the University’s Environment and Support System on Subjective Social Norms as Precursor of the Entrepreneurial Intention of Students," SAGE Open, , vol. 12(4), pages 21582440221, October.
    6. Zhikun Ding & Xinyue Huang & Xinrui Wang & Qiaohui Chen & Jiasheng Zhang & Zezhou Wu, 2024. "Investigating the Determinants of Construction Stakeholders’ Intention to Use Construction and Demolition Waste Recycling Products Based on the S-O-R Model in China," Sustainability, MDPI, vol. 16(6), pages 1-17, March.
    7. Tarcia Camily Cavalcante Quezado & Nuno Fortes & William Quezado Figueiredo Cavalcante, 2022. "The Influence of Corporate Social Responsibility and Business Ethics on Brand Fidelity: The Importance of Brand Love and Brand Attitude," Sustainability, MDPI, vol. 14(5), pages 1-20, March.
    8. Xin Xie & Shaokang Wu & Ghulam Subhani & Sakina, 2025. "Analyzing how digital orientation contributes to organizational innovation and environmental, social and governance performance through digital inclusion and capabilities," International Entrepreneurship and Management Journal, Springer, vol. 21(1), pages 1-22, December.
    9. Luther Yuong Qai Chong & Thien Sang Lim, 2022. "Pull and Push Factors of Data Analytics Adoption and Its Mediating Role on Operational Performance," Sustainability, MDPI, vol. 14(12), pages 1-19, June.
    10. Meena Madhavan & Mohammed Ali Sharafuddin & Thanapong Chaichana, 2022. "Impact of Business Model Innovation on Sustainable Performance of Processed Marine Food Product SMEs in Thailand—A PLS-SEM Approach," Sustainability, MDPI, vol. 14(15), pages 1-33, August.
    11. David Giauque & Frédéric Cornu & Karine Renard & Yves Emery, 2023. "Opportunity to Use New Ways of Working: Do Sectors and Organizational Characteristics Shape Employee Perceptions?," Sustainability, MDPI, vol. 15(14), pages 1-21, July.
    12. Michiya Morita & Jose A. D. Machuca & Juan A. Marin-Garcia & Rafaela Alfalla-Luque, 2025. "Drivers of supply chain adaptability: insights into mobilizing supply chain processes. A multi-country and multi-sector empirical research," Operations Management Research, Springer, vol. 18(1), pages 373-399, March.
    13. Lluc Vila-Boix & Alicia Blanco-González & Giorgia Miotto & Felipe Hernández-Perlines, 2024. "The impact of social media advertising on brand’ legitimacy," International Entrepreneurship and Management Journal, Springer, vol. 20(3), pages 2115-2138, September.
    14. Nik Masdek Nik Rozana & Wong Kelly Kai Seng & Mohd Nawi Nolila & Sharifuddin Juwaidah & Wong Wang Li, 2023. "Antecedents of sustainable food waste management behaviour: Empirical evidence from urban households in Malaysia," Management & Marketing, Sciendo, vol. 18(1), pages 53-77, March.
    15. Shahriar Akter & Saradhi Motamarri & Shahriar Sajib & Ruwan J. Bandara & Shlomo Tarba & Demetris Vrontis, 2024. "Theorising the Microfoundations of analytics empowerment capability for humanitarian service systems," Annals of Operations Research, Springer, vol. 335(3), pages 989-1013, April.
    16. Liang Meng & Xu Wang & Juan Du & Xinyue Lin & Xiaoshuang Zhang & Xiang Lu, 2023. "Antecedents and Occupational Attitudinal Consequences of Meaningful Work During the COVID-19: An Investigation of Chinese Nurses," SAGE Open, , vol. 13(4), pages 21582440231, December.
    17. Cheah, Jun-Hwa & Lim, Xin-Jean & Ting, Hiram & Liu, Yide & Quach, Sara, 2022. "Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    18. Henky Lesmana & Sugiarto Sugiarto & Christiana Yosevina & Handyanto Widjojo, 2022. "A Competitive Advantage Model for Indonesia’s Sustainable Tourism Destinations from Supply and Demand Side Perspectives," Sustainability, MDPI, vol. 14(24), pages 1-31, December.
    19. Chien-Chi Lin & Chih-Ming Dong, 2023. "Exploring Consumers’ Purchase Intention on Energy-Efficient Home Appliances: Integrating the Theory of Planned Behavior, Perceived Value Theory, and Environmental Awareness," Energies, MDPI, vol. 16(6), pages 1-16, March.
    20. Jonathan Chih Win Zaw Tun & Papitchaya Wisankosol, 2021. "The Impact of an ODI on the Development of Leadership, Employee Motivation and Employee Engagement towards Better Performance of Employees: A Case Study," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 22-43.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0303768. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.