IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0268393.html
   My bibliography  Save this article

Building resilience in oncology teams: Protocol for a realist evaluation of multiple cases

Author

Listed:
  • Dominique Tremblay
  • Nassera Touati
  • Kelley Kilpatrick
  • Marie-José Durand
  • Annie Turcotte
  • Catherine Prady
  • Thomas G Poder
  • Patrick O Richard
  • Sara Soldera
  • Djamal Berbiche
  • Mélissa Généreux
  • Mathieu Roy
  • Brigitte Laflamme
  • Sylvie Lessard
  • Marjolaine Landry
  • Émilie Giordano

Abstract

Background: Teams caring for people living with cancer face many difficult clinical situations that are compounded by the pandemic and can have serious consequences on professional and personal life. This study aims to better understand how a multi-component intervention builds resilience in oncology teams. The intervention is based on a salutogenic approach, theories and empirical research on team resilience at work. This intervention research involves partnership between researchers and stakeholders in defining situations of adversity and solutions appropriate to context. Methods: The principles of realist evaluation are used to develop context-mechanism-outcome configurations of a multi-component intervention developed by researchers and field partners concerned with the resilience of oncology teams. The multiple case study involves oncology teams in natural contexts in four healthcare establishments in Québec (Canada). Qualitative and quantitative methods are employed. Qualitative data from individual interviews, group interviews and observation are analyzed using thematic content analysis. Quantitative data are collected through validated questionnaires measuring team resilience at work and its effect on teaming processes and cost-effectiveness. Integration of these data enables the elucidation of associations between intervention, context, mechanism and outcome. Discussion: The study will provide original data on contextual factors and mechanisms that promote team resilience in oncology settings. It suggests courses of action to better manage difficult situations that arise in a specialized care sector, minimize their negative effects and learn from them, during and after the waves of the pandemic. The mechanisms for problem resolution and arriving at realistic solutions to professional workforce and team effectiveness challenges can help improve practices in other settings.

Suggested Citation

  • Dominique Tremblay & Nassera Touati & Kelley Kilpatrick & Marie-José Durand & Annie Turcotte & Catherine Prady & Thomas G Poder & Patrick O Richard & Sara Soldera & Djamal Berbiche & Mélissa Généreux , 2022. "Building resilience in oncology teams: Protocol for a realist evaluation of multiple cases," PLOS ONE, Public Library of Science, vol. 17(5), pages 1-19, May.
  • Handle: RePEc:plo:pone00:0268393
    DOI: 10.1371/journal.pone.0268393
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0268393
    Download Restriction: no

    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0268393&type=printable
    Download Restriction: no

    File URL: https://libkey.io/10.1371/journal.pone.0268393?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Yves-André Perez, 2008. "La pratique de la recherche-intervention dans les organisations : retour sur les modes de production des connaissances gestionnaires à partir du terrain," Post-Print halshs-00952760, HAL.
    2. Alper, Steve & Tjosvold, Dean & Law, Kenneth S., 1998. "Interdependence and Controversy in Group Decision Making: Antecedents to Effective Self-Managing Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 74(1), pages 33-52, April.
    3. Jody Hoffer Gittell, 2002. "Coordinating Mechanisms in Care Provider Groups: Relational Coordination as a Mediator and Input Uncertainty as a Moderator of Performance Effects," Management Science, INFORMS, vol. 48(11), pages 1408-1426, November.
    4. repec:dau:papers:123456789/13760 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Joon Mahn Lee & Rahul Kapoor, 2017. "Complementarities and Coordination: Implications for Governance Mode and Performance of Multiproduct Firms," Organization Science, INFORMS, vol. 28(5), pages 931-946, October.
    2. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
    3. Stephen Frenkel & Karin Sanders & Tim Bednall, 2013. "Employee perceptions of management relations as influences on job satisfaction and quit intentions," Asia Pacific Journal of Management, Springer, vol. 30(1), pages 7-29, March.
    4. Jie Mein Goh & Guodong (Gordon) Gao & Ritu Agarwal, 2011. "Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare," Information Systems Research, INFORMS, vol. 22(3), pages 565-585, September.
    5. Dean Tjosvold & Ann Peng & Yi Chen & Fang Su, 2008. "Business and government interdependence in China: Cooperative goals to develop industries and the marketplace," Asia Pacific Journal of Management, Springer, vol. 25(2), pages 225-249, June.
    6. Choi, Young Rok & Phan, Phillip H. & Choi, Jaepil, 2020. "Formal governance, interfirm coordination, and performance in partnerships: An empirical investigation of a mediation model," European Management Journal, Elsevier, vol. 38(3), pages 413-424.
    7. Randall D. Cebul & James B. Rebitzer & Lowell J. Taylor & Mark E. Votruba, 2008. "Organizational Fragmentation and Care Quality in the U.S. Healthcare System," Journal of Economic Perspectives, American Economic Association, vol. 22(4), pages 93-113, Fall.
    8. Margaret A. Abernethy & Chung-Yu Hung & Laurence van Lent, 2020. "Expertise and Discretionary Bonus Decisions," Management Science, INFORMS, vol. 66(1), pages 415-432, January.
    9. Steven Blader & Claudine Gartenberg & Rebecca Henderson & Andrea Prat, 2015. "The Real Effects of Relational Contracts," American Economic Review, American Economic Association, vol. 105(5), pages 452-456, May.
    10. Sara Parker‐Lue & Marvin Lieberman, 2020. "The impact of diversification on task performance: Evidence from kidney transplant centers," Strategic Management Journal, Wiley Blackwell, vol. 41(7), pages 1169-1190, July.
    11. Benjamin Lawrence & Brett Massimino & Jie J. Zhang, 2024. "Decay and Recovery of CSR Routines in Franchise Organizations," Journal of Business Ethics, Springer, vol. 193(3), pages 589-610, September.
    12. Matt Beane & Wanda J. Orlikowski, 2015. "What Difference Does a Robot Make? The Material Enactment of Distributed Coordination," Organization Science, INFORMS, vol. 26(6), pages 1553-1573, December.
    13. William D. Barta & Deborah Shelton & Cheryl Cepelak & Colleen Gallagher, 2016. "Promoting a Sustainable Academic–Correctional Health Partnership: Lessons for Systemic Action Research," Systemic Practice and Action Research, Springer, vol. 29(1), pages 27-50, February.
    14. Yetunde Anibaba & Godbless Akaighe, 2018. "Dynamics of Decision Making in Cross-Functional Teams," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 12(4), December.
    15. Katarzyna Sienkiewicz-Małyjurek & Tomasz Owczarek, 2020. "Complementarity of Communication and Coordination in Ensuring Effectiveness of Emergency Management Networks," Sustainability, MDPI, vol. 13(1), pages 1-20, December.
    16. Christian J. Wiedermann & Verena Barbieri & Adolf Engl & Giuliano Piccoliori, 2024. "Relational Coordination at the Primary–Secondary Care Interface: Insights from a Cross-Sectional Survey in the South Tyrolean Healthcare System," IJERPH, MDPI, vol. 21(4), pages 1-16, March.
    17. Guay, Wayne R. & Kepler, John D. & Tsui, David, 2019. "The role of executive cash bonuses in providing individual and team incentives," Journal of Financial Economics, Elsevier, vol. 133(2), pages 441-471.
    18. Samer Faraj & Yan Xiao, 2006. "Coordination in Fast-Response Organizations," Management Science, INFORMS, vol. 52(8), pages 1155-1169, August.
    19. Raymond Lei Fan & Ming Zhao & David Xiaosong Peng, 2021. "Differentiating Interhospital Transfer Types: Varied Impacts and Diverging Coordination Strategies," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3657-3678, October.
    20. Dean Tjosvold & Nancy Yifeng Chen & Xu Huang & Da Xu, 2014. "Developing Cooperative Teams to Support Individual Performance and Well-Being in a Call Center in China," Group Decision and Negotiation, Springer, vol. 23(2), pages 325-348, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0268393. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.