IDEAS home Printed from https://ideas.repec.org/a/mmb/journl/articl_v4_31_19.html

Customer Movement Measurement Based On Pos And Rfid-Data Analytics

Author

Listed:
  • Marina Kholod

    (Plekhanov Russian University of Economics)

Abstract

The scope of this research lies in big data analysis. Two datasets from a grocery store are used in order to identify useful dependencies, describing customer movement from RFID and POS-data. The data from the store contains information that characterizes consumer behavior. As a result, it becomes possible to evaluate the characteristics of interest, such as the average time spent by the buyer in the store, the average speed of movement and movement itself, the distance that the buyer travels during one visit to the store. A linear increasing dependence of the quantity of goods was also found, which, on average, is bought in each department from the inverse average speed of movement of a person in a given department. In the case of the analysis performed, the informativeness and importance of using big data for pursuing profit optimization goals becomes convincing enough.

Suggested Citation

  • Marina Kholod, 2019. "Customer Movement Measurement Based On Pos And Rfid-Data Analytics," Annals of marketing-mba, Department of Marketing, Marketing MBA (RSconsult), vol. 4, December.
  • Handle: RePEc:mmb:journl:articl_v4_31_19
    as

    Download full text from publisher

    File URL: http://www.marketing-mba.ru/article/v4_19/Kholod.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sam K. Hui & Peter S. Fader & Eric T. Bradlow, 2009. "Path Data in Marketing: An Integrative Framework and Prospectus for Model Building," Marketing Science, INFORMS, vol. 28(2), pages 320-335, 03-04.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yin Bai & Yan Wang & Xingyao Ren, 2025. "Big data or big brother: When is recontacting the digital customer OK?," Journal of the Academy of Marketing Science, Springer, vol. 53(6), pages 1624-1643, December.
    2. Chen, Ming & Burke, Raymond R. & Hui, Sam K. & Leykin, Alex, 2024. "Understanding shoppers’ attention to price information at the point of consideration using in-store ambulatory eye-tracking," Journal of Retailing, Elsevier, vol. 100(3), pages 439-455.
    3. Jason Shachat & Lijia Wei, 2012. "Procuring Commodities: First-Price Sealed-Bid or English Auctions?," Marketing Science, INFORMS, vol. 31(2), pages 317-333, March.
    4. Arkady Zgonnikov & Nadim A. A. Atiya & Denis O'Hora & Iñaki Rañò & KongFatt Wong-Lin, 2019. "Beyond reach: Do symmetric changes in motor costs affect decision making? A registered report," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 14(4), pages 455-469, July.
    5. Bradlow, Eric T. & Gangwar, Manish & Kopalle, Praveen & Voleti, Sudhir, 2017. "The Role of Big Data and Predictive Analytics in Retailing," Journal of Retailing, Elsevier, vol. 93(1), pages 79-95.
    6. Epstein, Leonardo D. & Inostroza-Quezada, Ignacio E. & Goodstein, Ronald C. & Choi, S. Chan, 2021. "Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics," Journal of Business Research, Elsevier, vol. 128(C), pages 279-289.
    7. Stephan Seiler & Song Yao, 2017. "The impact of advertising along the conversion funnel," Quantitative Marketing and Economics (QME), Springer, vol. 15(3), pages 241-278, September.
    8. Sam Hui & Eric Bradlow, 2012. "Bayesian multi-resolution spatial analysis with applications to marketing," Quantitative Marketing and Economics (QME), Springer, vol. 10(4), pages 419-452, December.
    9. Paolo Mariani & Andrea Marletta & Mauro Mussini & Mariangela Zenga, 2021. "Professional Profiles and Job Requirements in Labour Demand: An Analysis of the Italian Information Technology Sector," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 156(2), pages 651-667, August.
    10. Shih-Chang Hung & John S. Liu & Louis Y. Y. Lu & Yu-Chiang Tseng, 2014. "Technological change in lithium iron phosphate battery: the key-route main path analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 100(1), pages 97-120, July.
    11. Lesley Meng & Robert J. Batt & Christian Terwiesch, 2021. "The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department," Manufacturing & Service Operations Management, INFORMS, vol. 23(4), pages 819-834, July.
    12. repec:wyi:journl:002158 is not listed on IDEAS
    13. Aditya Jain & Sanjog Misra & Nils Rudi, 2020. "The Effect of Sales Assistance on Purchase Decisions: An analysis using retail video data," Quantitative Marketing and Economics (QME), Springer, vol. 18(3), pages 273-303, September.
    14. Akira Matsui & Daisuke Moriwaki, 2022. "Online-to-offline advertisements as field experiments," The Japanese Economic Review, Springer, vol. 73(1), pages 211-242, January.
    15. Kakatkar, Chinmay & Spann, Martin, 2019. "Marketing analytics using anonymized and fragmented tracking data," International Journal of Research in Marketing, Elsevier, vol. 36(1), pages 117-136.
    16. Page, Bill & Sharp, Anne & Lockshin, Larry & Sorensen, Herb, 2018. "Parents and children in supermarkets: Incidence and influence," Journal of Retailing and Consumer Services, Elsevier, vol. 40(C), pages 31-39.
    17. Larsen, Nils Magne & Sigurdsson, Valdimar & Breivik, Jørgen & Orquin, Jacob Lund, 2020. "The heterogeneity of shoppers’ supermarket behaviors based on the use of carrying equipment," Journal of Business Research, Elsevier, vol. 108(C), pages 390-400.
    18. Meihua Zuo & Spyros Angelopoulos & Zhouyang Liang & Carol X. J. Ou, 2023. "Blazing the Trail: Considering Browsing Path Dependence in Online Service Response Strategy," Information Systems Frontiers, Springer, vol. 25(4), pages 1605-1619, August.
    19. Sorensen, Herb & Bogomolova, Svetlana & Anderson, Katherine & Trinh, Giang & Sharp, Anne & Kennedy, Rachel & Page, Bill & Wright, Malcolm, 2017. "Fundamental patterns of in-store shopper behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 37(C), pages 182-194.
    20. Kusum Ailawadi & Eric Bradlow & Michaela Draganska & Vincent Nijs & Robert Rooderkerk & K. Sudhir & Kenneth Wilbur & Jie Zhang, 2010. "Empirical models of manufacturer-retailer interaction: A review and agenda for future research," Marketing Letters, Springer, vol. 21(3), pages 273-285, September.
    21. Pinna, Fabio & Seiler, Stephan, 2014. "Consumer search: evidence from path-tracking data," LSE Research Online Documents on Economics 60447, London School of Economics and Political Science, LSE Library.

    More about this item

    Keywords

    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mmb:journl:articl_v4_31_19. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sidorchuk, Roman (email available below). General contact details of provider: https://edirc.repec.org/data/rsconru.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.