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Productivity and computers in Canadian banking

Author

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  • Darrell Parsons
  • Calvin Gotlieb
  • Michael Denny

Abstract

Canadian banks have invested millions in computer systems in the last two decades. Yet the banks and outside observers have been uncertain that these investments have had net benefits. In this paper, unique data collected directly from a bank is used to investigate the impact of these investments on bank output, input and productivity. Using data from 1974–1987, a translog cost model is estimated. Both capital and labor are divided into information and noninformation inputs. The results are generally consistent with economic theory. The attempt to separate technical change from possible scale effects is very sensitive to alternative specification. Overall there has been some productivity growth associated with the changing computer technology. However, many of the benefits seem to have accrued to the customer and have not directly lead to gains for the bank. Copyright Kluwer Academic Publishers 1993

Suggested Citation

  • Darrell Parsons & Calvin Gotlieb & Michael Denny, 1993. "Productivity and computers in Canadian banking," Journal of Productivity Analysis, Springer, vol. 4(1), pages 95-113, June.
  • Handle: RePEc:kap:jproda:v:4:y:1993:i:1:p:95-113
    DOI: 10.1007/BF01073468
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    References listed on IDEAS

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    1. Dennis J. Fixler & Kimberly D. Zieschang, 1992. "User Costs, Shadow Prices, and the Real Output of Banks," NBER Chapters,in: Output Measurement in the Service Sectors, pages 219-243 National Bureau of Economic Research, Inc.
    2. Robert J. Gordon, 1987. "The Postwar Evolution of Computer Prices," NBER Working Papers 2227, National Bureau of Economic Research, Inc.
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    Cited by:

    1. Matarr Njie, 2006. "The Efficiency of the Retirement Income System in Australia During Financial Reforms," NFI Working Papers 2006-WP-08, Indiana State University, Scott College of Business, Networks Financial Institute.
    2. David B. Humphrey, 1991. "Productivity in banking and effects from deregulation," Economic Review, Federal Reserve Bank of Richmond, issue Mar, pages 16-28.
    3. Berndt, Ernst R. & Morrison, Catherine J., 1995. "High-tech capital formation and economic performance in U.S. manufacturing industries An exploratory analysis," Journal of Econometrics, Elsevier, vol. 65(1), pages 9-43, January.
    4. ten Raa, Thijs & Wolff, Edward N., 2000. "Engines of growth in the US economy," Structural Change and Economic Dynamics, Elsevier, vol. 11(4), pages 473-489, December.
    5. Edward N. Wolff, 2002. "Productivity, computerization, and skill change," Economic Review, Federal Reserve Bank of Atlanta, issue Q3, pages 63-87.
    6. Scott, Susan V. & Van Reenen, John & Zachariadis, Markos, 2017. "The long-term effect of digital innovation on bank performance: An empirical study of SWIFT adoption in financial services," Research Policy, Elsevier, vol. 46(5), pages 984-1004.
    7. Argandoña, Antonio, 2001. "Nueva economía y el crecimiento económico, La," IESE Research Papers D/437, IESE Business School.
    8. Gunnarsson, Gudmundur & Mellander, Erik & Savvidou, Eleni, 2004. "Human capital is the key to the IT productivity paradox," Working Paper Series 2004:13, IFAU - Institute for Evaluation of Labour Market and Education Policy.
    9. Indjikian, Rouben & Siegel, Donald S., 2005. "The Impact of Investment in IT on Economic Performance: Implications for Developing Countries," World Development, Elsevier, vol. 33(5), pages 681-700, May.
    10. Graziella Bonanno, 2016. "ICT and R&D as inputs or efficiency determinants? Analysing Italian manufacturing firms (2007–2009)," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 6(3), pages 383-404, December.
    11. repec:kap:iaecre:v:10:y:2004:i:1:p:1-15 is not listed on IDEAS
    12. Mellander, Erik & Savvidiou, Eleni & Gunnarsson, Gudmundur, 2001. "Is Human Capital the Key to the IT Productivity Paradox?," Working Paper Series 551, Research Institute of Industrial Economics.
    13. Abdur Chowdhury, 2003. "Information technology and productivity payoff in the banking industry: evidence from the emerging markets," Journal of International Development, John Wiley & Sons, Ltd., vol. 15(6), pages 693-708.
    14. Fung, Michael K., 2006. "Scale economies, X-efficiency, and convergence of productivity among bank holding companies," Journal of Banking & Finance, Elsevier, vol. 30(10), pages 2857-2874, October.
    15. Frances X. Frei & Patrick T. Harker & Larry W. Hunter, 2000. "Innovation in Retail Banking," Center for Financial Institutions Working Papers 97-48, Wharton School Center for Financial Institutions, University of Pennsylvania.
    16. Baba Prasad & Patrick T. Harker, 1997. "Examining the Contribution of Information Technology Toward Productivity and Profitability in U.S. Retail Banking," Center for Financial Institutions Working Papers 97-09, Wharton School Center for Financial Institutions, University of Pennsylvania.
    17. Luca Casolaro & Giorgio Gobbi, 2004. "Information technology and productivity changes in the Italian banking industry," Temi di discussione (Economic working papers) 489, Bank of Italy, Economic Research and International Relations Area.
    18. Nicholas Apergis & Anthony Rezitis, 2004. "Cost structure, technological change, and productivity growth in the greek banking sector," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 10(1), pages 1-15, February.
    19. Kevin M Stolarick, 1999. "IT Spending and Firm Productivity: Additional Evidence from the Manufacturing Sector," Working Papers 99-10, Center for Economic Studies, U.S. Census Bureau.

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