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Supply Restricted Telecommunications Markets: The Effect of Technical Efficiency on Waiting Times

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  • Robert Bartels
  • Towhidul Islam

Abstract

The paper is concerned with supply constraints in the provision of telecommunications services. As a measure of supply constraint we use the average waiting time for telephone connections. Duration models are employed to analyze a panel data set for 28 countries. In addition to economic variables, we consider the role of technical efficiency in causing supply constraints. Stochastic frontiers are used to determine the technical efficiency with which countries use labor and capital inputs to connect customers. When technical efficiency is included in duration models for waiting times until connection, we find that it is the major determinant. Copyright Kluwer Academic Publishers 2002

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  • Robert Bartels & Towhidul Islam, 2002. "Supply Restricted Telecommunications Markets: The Effect of Technical Efficiency on Waiting Times," Journal of Productivity Analysis, Springer, vol. 18(2), pages 161-169, September.
    • Handle: RePEc:kap:jproda:v:18:y:2002:i:2:p:161-169
    DOI: 10.1023/A:1016586321699
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    References listed on IDEAS

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    Cited by:

    1. Scaglione, Miriam & Giovannetti, Emanuele & Hamoudia, Mohsen, 2015. "The diffusion of mobile social networking: Exploring adoption externalities in four G7 countries," International Journal of Forecasting, Elsevier, vol. 31(4), pages 1159-1170.
    2. Meade, Nigel & Islam, Towhidul, 2015. "Forecasting in telecommunications and ICT—A review," International Journal of Forecasting, Elsevier, vol. 31(4), pages 1105-1126.

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