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Sources of “value for money” for museum visitors: Some survey evidence

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  • John Ashworth
  • Peter Johnson

Abstract

This paper provides an economic analysis of the survey responses of visitors who were asked to make a “ value for money” (VFM) assessment of a museum visit. The paper first interprets the notion of VFM from an economic perspective, and distinguishes between evaluations made before and after a visit. It then analyses the survey responses of visitors to a major museum in the North of England, using appropriate statistical techniques to identify the economic determinants of VFM rankings by visitors. The final section discusses the implications of the methodology and results for museum management, and for the design of museum visitor surveys. Copyright Kluwer Academic Publishers 1996

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  • John Ashworth & Peter Johnson, 1996. "Sources of “value for money” for museum visitors: Some survey evidence," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 20(1), pages 67-83, March.
  • Handle: RePEc:kap:jculte:v:20:y:1996:i:1:p:67-83
    DOI: 10.1007/s10824-005-7083-7
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    Cited by:

    1. Elina Lampi & Matilda Orth, 2009. "Who Visits the Museums? A Comparison between Stated Preferences and Observed Effects of Entrance Fees," Kyklos, Wiley Blackwell, vol. 62(1), pages 85-102, February.
    2. García Gracia, Mª Isabel. & Zofío Prieto, José Luis & Herrarte Sánchez, Ainhoa & Moral Carcedo, Julian, 2009. "La aportación económica de la industria de la cultura y el ocio en España/," Estudios de Economia Aplicada, Estudios de Economia Aplicada, vol. 27, pages 63-88, Abril.
    3. Elena GORI & Silvia FISSI, 2013. "From Cash to Accrual Accounting: A Model to Evaluate the Performance of Public Museums," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(4), pages 519-541, October.
    4. Ashworth, John & Heyndels, Bruno, 1997. "Politicians' preferences on local tax rates: An empirical analysis," European Journal of Political Economy, Elsevier, vol. 13(3), pages 479-502, September.
    5. Adela Coman, 2018. "The Economics of Cultural Heritage: The Case of Museums," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 28(1), pages 63-73, December.
    6. Chr. Hjorth-Andersen, 2004. "The Danish Museum System," Discussion Papers 04-34, University of Copenhagen. Department of Economics.
    7. Ugo Colombino & Annamaria Nese & Patrizia Riganti, 2005. "Eliciting Public Preferences For Managing Cultural Heritage," Public Economics 0501004, University Library of Munich, Germany.
    8. Giovanni Andrés Hernández Salazar & Ana María Olaya Pardo, 2010. "Impacto de la Política Pública Sobre la Demanda Cultural: el Caso de Cuatro Museos en Colombia," Revista ESPE - Ensayos Sobre Política Económica, Banco de la República, vol. 28(62), pages 196-225, June.

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    Keywords

    museums; value; surveys;
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