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“Why Don’t Consumers Care About CSR?”: A Qualitative Study Exploring the Role of CSR in Consumption Decisions

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  • Magdalena Öberseder

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  • Bodo Schlegelmilch
  • Verena Gruber

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Suggested Citation

  • Magdalena Öberseder & Bodo Schlegelmilch & Verena Gruber, 2011. "“Why Don’t Consumers Care About CSR?”: A Qualitative Study Exploring the Role of CSR in Consumption Decisions," Journal of Business Ethics, Springer, vol. 104(4), pages 449-460, December.
  • Handle: RePEc:kap:jbuset:v:104:y:2011:i:4:p:449-460
    DOI: 10.1007/s10551-011-0925-7
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    References listed on IDEAS

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    1. Jeffery Bray & Nick Johns & David Kilburn, 2011. "An Exploratory Study into the Factors Impeding Ethical Consumption," Journal of Business Ethics, Springer, vol. 98(4), pages 597-608, February.
    2. Abagail McWilliams & Donald S. Siegel & Patrick M. Wright, 2006. "Corporate Social Responsibility: Strategic Implications," Journal of Management Studies, Wiley Blackwell, vol. 43(1), pages 1-18, January.
    3. Paul C. Godfrey & Nile W. Hatch, 2007. "Researching Corporate Social Responsibility: An Agenda for the 21st Century," Journal of Business Ethics, Springer, vol. 70(1), pages 87-98, January.
    4. Julie Pirsch & Shruti Gupta & Stacy Grau, 2007. "A Framework for Understanding Corporate Social Responsibility Programs as a Continuum: An Exploratory Study," Journal of Business Ethics, Springer, vol. 70(2), pages 125-140, January.
    5. Pat Auger & Timothy Devinney, 2007. "Do What Consumers Say Matter? The Misalignment of Preferences with Unconstrained Ethical Intentions," Journal of Business Ethics, Springer, vol. 76(4), pages 361-383, December.
    6. Spiggle, Susan, 1994. " Analysis and Interpretation of Qualitative Data in Consumer Research," Journal of Consumer Research, Oxford University Press, vol. 21(3), pages 491-503, December.
    7. Abagail McWilliams & Donald S. Siegel & Patrick M. Wright, 2006. "Corporate Social Responsibility: International Perspectives," Rensselaer Working Papers in Economics 0604, Rensselaer Polytechnic Institute, Department of Economics.
    8. Smith, Victoria & Langford, Peter, 2009. "Evaluating the impact of corporate social responsibility programs on consumers," Journal of Management & Organization, Cambridge University Press, vol. 15(01), pages 97-109, March.
    9. Alan Pomering & Sara Dolnicar, 2009. "Assessing the Prerequisite of Successful CSR Implementation: Are Consumers Aware of CSR Initiatives?," Journal of Business Ethics, Springer, vol. 85(2), pages 285-301, April.
    10. Becker-Olsen, Karen L. & Cudmore, B. Andrew & Hill, Ronald Paul, 2006. "The impact of perceived corporate social responsibility on consumer behavior," Journal of Business Research, Elsevier, vol. 59(1), pages 46-53, January.
    11. Brunk, Katja H., 2010. "Exploring origins of ethical company/brand perceptions -- A consumer perspective of corporate ethics," Journal of Business Research, Elsevier, vol. 63(3), pages 255-262, March.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Todd Green & Gary Sinclair & Julie Tinson, 2016. "Do they Know it’s CSR at all? An Exploration of Socially Responsible Music Consumption," Journal of Business Ethics, Springer, vol. 138(2), pages 231-246, October.
    2. Skarmeas, Dionysis & Leonidou, Constantinos N., 2013. "When consumers doubt, Watch out! The role of CSR skepticism," Journal of Business Research, Elsevier, vol. 66(10), pages 1831-1838.
    3. repec:spr:irpnmk:v:14:y:2017:i:3:d:10.1007_s12208-017-0178-y is not listed on IDEAS
    4. Timothy Kiessling & Lars Isaksson & Burze Yasar, 2016. "Market Orientation and CSR: Performance Implications," Journal of Business Ethics, Springer, vol. 137(2), pages 269-284, August.
    5. Todd Green & Julie Tinson & John Peloza, 2016. "Giving the Gift of Goodness: An Exploration of Socially Responsible Gift-Giving," Journal of Business Ethics, Springer, vol. 134(1), pages 29-44, March.
    6. Kenneth Amaeshi & Emmanuel Adegbite & Chris Ogbechie & Uwafiokun Idemudia & Konan Anderson Seny Kan & Mabumba Issa & Obianuju I. J. Anakwue, 2016. "Corporate Social Responsibility in SMEs: A Shift from Philanthropy to Institutional Works?," Journal of Business Ethics, Springer, vol. 138(2), pages 385-400, October.
    7. Scott Vitell, 2015. "A Case for Consumer Social Responsibility (CnSR): Including a Selected Review of Consumer Ethics/Social Responsibility Research," Journal of Business Ethics, Springer, vol. 130(4), pages 767-774, September.
    8. Katharina Maria Hofer, 2015. "How Do Austrian Small and Medium-Sized Service Enterprises Internationalize? Entry Strategies into the Emerging Markets of Central and Eastern Europe and the Role of Relationships," International Journal of Business and Economics, College of Business and College of Finance, Feng Chia University, Taichung, Taiwan, vol. 14(1), pages 23-42, June.
    9. Ans Kolk & Marlene Vock & Willemijn Dolen, 2016. "Microfoundations of Partnerships: Exploring the Role of Employees in Trickle Effects," Journal of Business Ethics, Springer, vol. 135(1), pages 19-34, April.
    10. repec:eee:wdevel:v:96:y:2017:i:c:p:562-577 is not listed on IDEAS
    11. Magdalena Öberseder & Bodo Schlegelmilch & Patrick Murphy & Verena Gruber, 2014. "Consumers’ Perceptions of Corporate Social Responsibility: Scale Development and Validation," Journal of Business Ethics, Springer, vol. 124(1), pages 101-115, September.
    12. Grimmer, Martin & Bingham, Timothy, 2013. "Company environmental performance and consumer purchase intentions," Journal of Business Research, Elsevier, vol. 66(10), pages 1945-1953.
    13. Khaled Mohammed Alqahtani & Pingping Song, 2016. "Corporate Social Responsibility of Chinese SMEs: Implementation and Challenges (Spoleczna odpowiedzialnosc chinskich MSP: wdrozenie, realizacja i wyzwania)," Research Reports, University of Warsaw, Faculty of Management, vol. 1(20), pages 65-79.
    14. Alejandro Alvarado-Herrera & Enrique Bigne & Joaquín Aldas-Manzano & Rafael Curras-Perez, 2017. "A Scale for Measuring Consumer Perceptions of Corporate Social Responsibility Following the Sustainable Development Paradigm," Journal of Business Ethics, Springer, vol. 140(2), pages 243-262, January.
    15. repec:ers:journl:v:xx:y:2017:i:3b:p:230-249 is not listed on IDEAS
    16. Deirdre Shaw & Robert McMaster & Terry Newholm, 2016. "Care and Commitment in Ethical Consumption: An Exploration of the ‘Attitude–Behaviour Gap’," Journal of Business Ethics, Springer, vol. 136(2), pages 251-265, June.
    17. repec:kap:jbuset:v:144:y:2017:i:2:d:10.1007_s10551-015-2829-4 is not listed on IDEAS
    18. Pranav Kumar & Sany Sanuri Mohd. Mokhtar, 2016. "Ethical Marketing Practices viewed through Consumer Spectacles," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 28(1), pages 29-45.
    19. João Guerreiro & Paulo Rita & Duarte Trigueiros, 2016. "A Text Mining-Based Review of Cause-Related Marketing Literature," Journal of Business Ethics, Springer, vol. 139(1), pages 111-128, November.

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