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Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance

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  • Long Lam
  • Raymond Loi
  • Carol Leong

Abstract

This study examines the relationship between supervisory justice and trust in supervisor and their impacts on extra-role performance. Drawing on fairness heuristic theory, we hypothesize that supervisory interactional justice will significantly affect the two domains of trust in supervisor, namely, reliance and disclosure, which in turn enhance subordinate extra-role performance. We also predict that supervisory procedural justice will moderate the relationship between supervisory interactional justice and trust in supervisor. We test our hypotheses using a sample of 111 insurance agent-manager dyads. The results show that although supervisory interactional justice is positively related to both reliance and disclosure, only disclosure mediates its effect on extra-role performance. In addition, supervisory procedural justice moderates the impact of supervisory interactional justice on reliance but not disclosure. The implications for research on justice and trust are discussed. Copyright Springer Science+Business Media, LLC 2013

Suggested Citation

  • Long Lam & Raymond Loi & Carol Leong, 2013. "Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance," Asia Pacific Journal of Management, Springer, vol. 30(1), pages 231-249, March.
    • Handle: RePEc:kap:asiapa:v:30:y:2013:i:1:p:231-249
    DOI: 10.1007/s10490-011-9249-5
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    Cited by:

    1. Michael Carney, 2015. "Capacity building at the Asia Pacific Journal of Management," Asia Pacific Journal of Management, Springer, vol. 32(4), pages 827-833, December.
    2. Cristina López-Duarte & Marta M. Vidal-Suárez & Belén González-Díaz, 2018. "The early adulthood of the Asia Pacific Journal of Management: A literature review 2005–2014," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 313-345, June.
    3. Chan, Sow Hup Joanne & Lai, Ho Yan Isabella, 2017. "Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior," Journal of Business Research, Elsevier, vol. 70(C), pages 214-223.
    4. Xiaowan Lin, 2015. "How does procedural justice climate influence individual outcomes? An affective perspective," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 771-800, September.
    5. Yucheng Zhang & Zhenyu Liao, 2015. "Consequences of abusive supervision: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 32(4), pages 959-987, December.
    6. Gong, Baiyun & Sims, Randi L., 2023. "Psychological contract breach during the pandemic: How an abrupt transition to a work from home schedule impacted the employment relationship," Journal of Business Research, Elsevier, vol. 154(C).

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