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Inclusive Growth By Means Of Sustainable Supply Chains: A Case Study Of The Dabbawalas Of Mumbai, India

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  • Babu George

    (Fort Hays State University)

Abstract

As India emerges to become a major player in the global economy, it is essential to understand some of the unique business models that have emerged interacting with its cultural economy and found a place in its developmental trajectory. Of these, the dabbawalas of Mumbai is worth a special mention. The dabbawalas constitute a lunchbox delivery and return system that delivers hot lunches from homes and restaurants to people at work in India. Based on primary research and more recent literature, this paper provides updated perspectives on the dabbawala business with special focus on the sustainability of their business model. It discusses the dabbawala system performance along multiple aspects of sustainability. The basis of competitive advantage of the dabbawala business model is presented an emergent phenomenon from the cultural logic of the ecosystem.

Suggested Citation

  • Babu George, 2018. "Inclusive Growth By Means Of Sustainable Supply Chains: A Case Study Of The Dabbawalas Of Mumbai, India," International Journal of Entrepreneurial Knowledge, Center for International Scientific Research of VSO and VSPP, vol. 6(2), pages 5-11, December.
    • Handle: RePEc:jek:journl:v:6:y:2018:i:2:p:5-11
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    References listed on IDEAS

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    1. Tobias Hahn & Frank Figge, 2011. "Beyond the Bounded Instrumentality in Current Corporate Sustainability Research: Toward an Inclusive Notion of Profitability," Journal of Business Ethics, Springer, vol. 104(3), pages 325-345, December.
    2. Baindur, Deepak & Macário, Rosário M., 2013. "Mumbai lunch box delivery system: A transferable benchmark in urban logistics?," Research in Transportation Economics, Elsevier, vol. 38(1), pages 110-121.
    3. Klaus North & Gita Kumta, 2014. "On the Way to a Knowledge Society," Springer Texts in Business and Economics, in: Knowledge Management, edition 127, chapter 1, pages 1-29, Springer.
    4. Honig, Benson, 1998. "What determines success? examining the human, financial, and social capital of jamaican microentrepreneurs," Journal of Business Venturing, Elsevier, vol. 13(5), pages 371-394, September.
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    Cited by:

    1. Blendi Shima & Babu George, 2020. "Understanding Entrepreneurial Intentions of Albanian Business Students Based on the Theory of Planned Behaviour," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 9(2), pages 153-167.

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