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Status Conflict in Groups

Author

Listed:
  • Corinne Bendersky

    (UCLA Anderson School, Los Angeles, California 90095)

  • Nicholas A. Hays

    (UCLA Anderson School, Los Angeles, California 90095)

Abstract

We introduce status conflicts—defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy—as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.

Suggested Citation

  • Corinne Bendersky & Nicholas A. Hays, 2012. "Status Conflict in Groups," Organization Science, INFORMS, vol. 23(2), pages 323-340, April.
    • Handle: RePEc:inm:ororsc:v:23:y:2012:i:2:p:323-340
    DOI: 10.1287/orsc.1110.0734
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    References listed on IDEAS

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    Keywords

    conflict; status; group;
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