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Open Source Software User Communities: A Study of Participation in Linux User Groups

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  • Richard P. Bagozzi

    () (Ross School of Business and College of Pharmacy, University of Michigan, 701 Tappan Street, Ann Arbor, Michigan 48109-1234)

  • Utpal M. Dholakia

    () (Jesse H. Jones Graduate School of Management, Rice University, 6100 Main Street--MS 531, Houston, Texas 77005)

Abstract

We conceptualize participation in Linux user groups (LUGs) in terms of group-referent intentional actions and investigate cognitive (attitudes, perceived behavioral control, identification with the open source movement), affective (positive and negative anticipated emotions), and social (social identity) determinants of participation and its consequences on Linux-related behaviors of users. This survey-based study, conducted with 402 active LUG members representing 191 different LUGs from 23 countries and employing structural equation modeling methodology, supports the proposed model. Furthermore, we find that the Linux user's experience level moderates the extent of the LUG's social influence and its impact on the user's participation. We conclude with a consideration of the managerial and research implications of the study's findings.

Suggested Citation

  • Richard P. Bagozzi & Utpal M. Dholakia, 2006. "Open Source Software User Communities: A Study of Participation in Linux User Groups," Management Science, INFORMS, vol. 52(7), pages 1099-1115, July.
  • Handle: RePEc:inm:ormnsc:v:52:y:2006:i:7:p:1099-1115
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    File URL: http://dx.doi.org/10.1287/mnsc.1060.0545
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    References listed on IDEAS

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    1. Hertel, Guido & Niedner, Sven & Herrmann, Stefanie, 2003. "Motivation of software developers in Open Source projects: an Internet-based survey of contributors to the Linux kernel," Research Policy, Elsevier, vol. 32(7), pages 1159-1177, July.
    2. Bagozzi, Richard P, 2000. " On the Concept of Intentional Social Action in Consumer Behavior," Journal of Consumer Research, Oxford University Press, vol. 27(3), pages 388-396, December.
    3. Lakhani, Karim R. & von Hippel, Eric, 2003. "How open source software works: "free" user-to-user assistance," Research Policy, Elsevier, vol. 32(6), pages 923-943, June.
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    Cited by:

    1. Sara Hanson & Lan Jiang, 2016. "The low status advantage: the effect of status structure on participation in an online community," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(3), pages 233-244, August.
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    3. F. Rullani & L. Zirulia, 2011. "A supply side story for a threshold model: Endogenous growth of the free and open source community," Working Papers wp781, Dipartimento Scienze Economiche, Universita' di Bologna.
    4. Mingfeng Lin & Nagpurnanand R. Prabhala & Siva Viswanathan, 2013. "Judging Borrowers by the Company They Keep: Friendship Networks and Information Asymmetry in Online Peer-to-Peer Lending," Management Science, INFORMS, pages 17-35.
    5. Vineet Kumar & Brett R. Gordon & Kannan Srinivasan, 2011. "Competitive Strategy for Open Source Software," Marketing Science, INFORMS, vol. 30(6), pages 1066-1078, November.
    6. Wang, Jian & Hicks, Diana, 2015. "Scientific teams: Self-assembly, fluidness, and interdependence," Journal of Informetrics, Elsevier, vol. 9(1), pages 197-207.
    7. Lock, Daniel J. & Funk, Daniel C., 2016. "The Multiple In-group Identity Framework," Sport Management Review, Elsevier, vol. 19(2), pages 85-96.
    8. Gyrd-Jones, Richard I. & Kornum, Niels, 2013. "Managing the co-created brand: Value and cultural complementarity in online and offline multi‐stakeholder ecosystems," Journal of Business Research, Elsevier, vol. 66(9), pages 1484-1493.
    9. Zaglia, Melanie E., 2013. "Brand communities embedded in social networks," Journal of Business Research, Elsevier, vol. 66(2), pages 216-223.
    10. repec:spr:infosf:v:16:y:2014:i:3:d:10.1007_s10796-012-9350-4 is not listed on IDEAS
    11. Ramon Casadesus-Masanell & Gastón Llanes, 2011. "Mixed Source," Management Science, INFORMS, pages 1212-1230.
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    13. Tsai, Hsien-Tung & Huang, Heng-Chiang & Chiu, Ya-Ling, 2012. "Brand community participation in Taiwan: Examining the roles of individual-, group-, and relationship-level antecedents," Journal of Business Research, Elsevier, vol. 65(5), pages 676-684.
    14. Hsu, Chin-Lung & Lin, Judy Chuan-Chuan, 2016. "Effect of perceived value and social influences on mobile app stickiness and in-app purchase intention," Technological Forecasting and Social Change, Elsevier, vol. 108(C), pages 42-53.
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    16. Li, Yung-Ming & Lee, Yi-Lin, 2010. "Pricing peer-produced services: Quality, capacity, and competition issues," European Journal of Operational Research, Elsevier, vol. 207(3), pages 1658-1668, December.
    17. Krishnamurthy, Sandeep & Ou, Shaosong & Tripathi, Arvind K., 2014. "Acceptance of monetary rewards in open source software development," Research Policy, Elsevier, vol. 43(4), pages 632-644.
    18. Yong Liu & Enping Mai & Jun Yang, 2015. "Network externalities in online video games: an empirical analysis utilizing online product ratings," Marketing Letters, Springer, vol. 26(4), pages 679-690, December.
    19. Enrique Bigné & Carla Ruiz & Luisa Andreu & Blanca Hernandez, 2015. "The role of social motivations, ability, and opportunity in online know-how exchanges: evidence from the airline services industry," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 209-232, June.
    20. Mahr, Dominik & Lievens, Annouk, 2012. "Virtual lead user communities: Drivers of knowledge creation for innovation," Research Policy, Elsevier, vol. 41(1), pages 167-177.
    21. Ramon Casadesus-Masanell & Gastón Llanes, 2011. "Mixed Source," Management Science, INFORMS, pages 1212-1230.
    22. Trainor, Kevin J. & Andzulis, James (Mick) & Rapp, Adam & Agnihotri, Raj, 2014. "Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM," Journal of Business Research, Elsevier, vol. 67(6), pages 1201-1208.
    23. Casaló, Luis V. & Flavián, Carlos & Guinalíu, Miguel, 2013. "New members' integration: Key factor of success in online travel communities," Journal of Business Research, Elsevier, vol. 66(6), pages 706-710.
    24. Pierre Barbaroux, 2009. "On the nature and logics of innovation capabilities within knowledge-intensive environments: a case study," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 169-188.
    25. Bullinger, Angelika C. & Rass, Matthias & Adamczyk, Sabrina & Moeslein, Kathrin M. & Sohn, Stefan, 2012. "Open innovation in health care: Analysis of an open health platform," Health Policy, Elsevier, vol. 105(2), pages 165-175.

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